We're sorry that we can only give this travel agency 5 stars -- we'd have preferred 10 stars or more! What an awesome trip! It helps that New Zealand is probably the most beautiful place on the planet, but more importantly, our travel agency arranged our access to the country’s wonders so seamlessly.
Our travel agent exceeded expectations with respect to our recent trip to New Zealand. All lodging accomodations were outstanding - a nice mix of 5 star hotels with "motels" with eat-in kitchens, all within budget. Locations of the lodging were right on target - typically within walking distances of restaurants ... Read more
This was our honeymoon trip and it was better than I imagined. Kate, our New Zealand travel agent was a pleasure to work with and accommodated all of our requests. She helped us create a itinerary that was perfectly suited to our personalities/travel style/etc. I would highly recommend using this New Zealand travel... Read more
This Australia and New Zealand travel company and Lisa in particular were outstanding to work with and she developed an unbelievable 7 week trip for us. Every connection, every flight, every excursion, every hotel/B&B reservation went off without a single problem.
We cannot say enough good things about... Read more
Doing a trip-of-a-lifetime at the last minute (especially being very sick and arranging during the holidays) must be the craziest thing we've ever done! Thanks to Zicasso, these Australia and New Zealand travel specialists, and Sylvia, it was also one of the absolute best things we've ever done! They didn't miss a... Read more
Our trip was all that we hoped it would be thanks to the careful planning and attention to detail we received from Karen. I was impressed right from the first contact. Karen asked questions about what activities we enjoyed and customized an itinerary that was tailored to our interest. I have never received such... Read more
The trip was marvelous. But what we really want to comment about is our Kiwi expat travel agent, the founder of our New Zealand and Australia tour operator, and the joy we experienced working with her. Five stars aren't enough to capture our enthusiasm. We have used bespoke high-end travel planners in the past (... Read more
I used Zicasso to find a travel agent for a trip to Australia and New Zealand after reading about the company in Travel & Leisure magazine. Only two travel agents responded to my request, and one sent a rote itinerary that showed little thought or imagination. The second agency was great! Karen, the agent,... Read more
Sheila did exactly what I wanted- she listened to our interests, picked some excellent options for us, and then worked with me to tailor the 14 day plan to our maximum benefit. She is very knowledgeable about the whole of New Zealand, and I would not hesitate to use their services again.
Karen from the travel company could not have been more helpful. After spending much time talking to us, she personalized our trip to fit our interests and age! She really made us feel like she cared about providing a special time for us. We felt she "had our back" and would help if any problems occurred, which was... Read more
GIven the amount of time we had on this trip, we made the most of it. Some days were long travel days getting from point A to B but we wanted to see as much of the south island as possible. I appreciated our travel agent Karen's suggestion for us to stay in hotel/apts with kitchens to give ourselves the option of... Read more
Zicasso put us in touch with Jillian of this New Zealand travel agency and she was fantastic. With very little to go on (we weren't sure what we wanted to do or how much we would spend, even) she took our parameters and a quick email about things we like to do (that we are in our 50's but active) and put together... Read more
Jillian at this New Zealand/Australia travel agency was so wonderful! She READ what we were looking for; she was attentive; she was detail-oriented; she found hotels that we never would have found on our own. When we had a minor issue in New Zealand, she was available via phone. We cannot stress what a pleasure it... Read more
Personal, professional and attentive to details, this travel agency orchestrated an amazing adventure! Rather than roll out a canned itinerary of cliches, our travel agent took the time to call us and delve into our interests, past experiences and personalities before concocting a marvelous plan that... Read more
Our travel company provided me with excellent service. I went to New Zealand on Feb 2017 and had the most amazing experience! My travel agent, did an awesome job booking everything I wanted to do. I told her exactly what I wanted to visit/do/see and the rest was history. She took care of everything else. High... Read more
The planning on our trip was superb. We were very pleased with our travel agent. Zicasso provided 2 highly qualified companies to work with, and this agent did an outstanding job of listening to our needs and planning the literary. We planned on very short notice - 2 weeks from inception until we left for... Read more
Our trip to New Zealand was amazing!! Our travel agency could not have done a better job! They know New Zealand! Most of our interactions were with the owner and the operations mgr. Both were super and we felt they went above and beyond in their service to us. For example, my husband had a... Read more
I had an amazing trip to New Zealand with my family. Our travel agent was very helpful from the very beginning. I had only two weeks to prepare for my trip and didn't know much about the cities we were going to but that didn't prove to be a problem. Service was exceptional and itinerary was customized! She made... Read more
It was a trip of a lifetime. Everything about it - the planning process, the accommodations, the logistics, the itinerary, even the weather! was top notch. Our agent was very easy to work with. She responded promptly and answered all our questions completely, and made us feel at ease even though we are used to... Read more
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