This travel company found a wonderful tour for me that exactly fit my restricted dates of availability. They also quickly responded to changing my airport pick-up when my flights were changed at the last minute. The trip through Namibia involved a lot of time in the vehicle, but the ever changing landscape, the... Read more
We are "active" seniors (retired language and science teachers) and asked this travel company to help us evaluate then arrange visits to 5 culturally and ecologically-distinct sites in southern Africa during February, 2019. We chose this time of the year because the safari camps are less crowded. In some cases... Read more
Our trip of a life time was more than I could have imagined. Our agent, constructed an amazing journey across 4 countries in Africa that included everything on our wish list. Our travel planner was friendly and responsive and was able to offer advice based on personal experience. Every detail was taken care of,... Read more
The itinerary was perfectly planned with enough time in each country and location to enjoy whilst not feeling rushed before moving onto the next destination. The travel company were excellent in their service not just through the planning phase of the trip but all the way though from pre leaving help to checking in... Read more
Our travel agent was extremely knowledgeable, had great suggestions, and took into account our special travel requirements and preferences. It was wonderful working with her, and the trip exceeded our expectations ! Read more
Our Africa safari coordinator was exceptional. From the start, they took our brief and put together a 5-weeks schedule for us that didn't need any change. The agent who was helping us, answered all our questions and send us all necessary information not only for us to prepare properly but also to alight any... Read more
We were pleased with this Africa Safari travel company and would recommend them to others. We stayed at nice places that were varied enough to be interesting. We knew they were only a phone call away. It was good to know the meet and greet people would be there when we got off the plane. They were reliable. My... Read more
Our trip was a trip of a lifetime. Our South Africa travel company was amazing and made all of our travels seamless. We had assistance at every airport and alerts if flights were delayed. Their recommendations for accommodations were fantastic. Read more
Planned trip of lifetime...and that is EXACTLY what took place... No "glitches" wonderful unexpected surprises EVERY day!... Our Africa tour company hit the BULLSEYE on every day of our 17 day adventure! Guides,scenery,wildlife,food/drink,accommodations...all previous trips (I have traveled/hiked/ski/fish) all over... Read more
This African Safari travel company did a great job of organizing our trip to Southern Africa. We got to see all that was on our itinerary, even if some parts of the trip had to be rearranged due to bad weather (the guides did an excellent job of coping with weather and other miscellaneous factors). Read more
The travel company helped us plan a 3 week independent trip to South Africa, Zimbabwe & Chobe National Park. Malani, our agent, was always quick to respond and what was most appreciated is that she listened to our requests and adjusted her recommendations appropriately. This resulted in a fabulous vacation that... Read more
The trip was great. We went to see wildlife, scenery, and history and got to see all three. Milandi at the travel agency was excellent to work with. She was very patient as we went through the fine details of planning the trip, was very responsive, and set up a great vacation for us.
This African safari tour operator did an excellent job in listening to what we wanted and helping us plan our trip. Alana is extremely knowledgeable about southern Africa and gave us great advice. We've taken many interesting and exotic trips over the years, but both agree, this was the best trip EVER! Read more
Pieter was great. Gave excellent service and inspired confidence in planning a trip online. He was always prompt in his replys. He gets a strong 5 stars.
The lodges selected ranged from good to excellent. I felt we got good value for the amount paid. Even while on the road, Pieter kept in touch with us via email... Read more
They did a fantastic job arranging the most individualized and efficient itinerary for us and our interests. The tour guide was excellent and he was with us all trip. The hotels were very good and so was the dining options. The safari was well done, as was the dune excursions. Pricing was reasonable. Would highly... Read more
This tour company was easy to work with. They responded to my questions and needs promptly and effectively. The many choices of hotels and tours and restaurants that they recommended were, for the most part, spot on. Once they had recommended a plan, I tried to improve upon it. They were very helpful and... Read more
Overall, everything was well planned, communication was great and the tour planner was excellent to deal with. She got in touch within 24hrs of us submitting out request for a trip to Africa and got straight to understanding what we wanted to see and our style of travel. She proposed 2 itineraries, both of which... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.