Great planning support - very knowledgeable about all the Southeast Asian countries we visited. Great itinerary - excellent destinations and activities, excellent hotels, excellent routing and pacing. Great execution - smooth transfers, good drivers and guides, easy regional flights. Great communication... Read more
I could not have been more pleased with everything about the month-long trip in Southeast Asia. From the planning (knowledgeable, efficient, quick, accommodating, friendly) to the trip itself and then the followup, everything was tops. What I liked most was the willingness of the travel planner at this travel... Read more
I am happy having chosen Zicasso's travel company partner. I've never known a tour operator as patient and as accomodating as our two specialists. Our trip was so amazing. Exactly how we wanted it to be. So awesome to have been able to visit 5 countries with the Golden Triangle in a short period of time. My husband... Read more
Zicasso Travel is a company that matches a customer’s Wish List to a Travel Agency that has expertise in the country you want go to, and that’s the key. What a great service! Zicasso forwarded our information to this travel specialist for a trip to Myanmar. The travel specialist's service and knowledge in... Read more
Our search began, as with most, jumping around on various internet sites looking to establish travel on a unique tour of Southeast Asia. Our goal, for a two week trip (14 days) for our family of three, was to experience Vietnam, Laos, Cambodia, Thailand, and Myanmar.
Currently living in Singapore, we have... Read more
Our travel agency was absolutely marvelous throughout the entire process of planning and arranging our trip which was essentially perfect. In planning, they gave great advice that kept us from being overly ambitious while seeing a huge number of places and sites with an excellent variety that exactly matched what... Read more
This was our 3rd trip utilizing the services of Zicasso.
Our Southeast Asia tour company did a superb job of determining our interest and matching our 45 day itinerary to our specific wants. The communication between the travel company and ourselves during the planning of the trip was very clear and well... Read more
Our trip to Bali and Yogyakarta was absolutely great. We had excellent drivers in both places and Weni at this Bali travel agency was the best. Please recommend her company to anyone asking for advice. We would use Weni's services again without any hesitation. The hotels she suggested were exactly what we were looking... Read more
The trip was as I had wanted it to be since I had researched the places I wished to visit and the travel company put it all together in an appropriate itinerary. Our trip was more inclined towards Ven. Ledi Sayadaw's tradition and history and included time for meditation. If one is a student of Sayagi S N Goenka this... Read more
The trip was great. The only mis step was the trip to the beach. It was way too far and very dissappointing when we got there. Hotel was run down and all but closed. If we had known that ahead of time we would not have gone.
Hang was great to work with. She made a lot of revisions for us. Everything was punctual... Read more
The trip was really great. My volunteer portion I think was a good fit, and I think it was quite successful in meeting the goals that I had sketched out with my host. The location was luxurious, and I felt that I learned a lot about this country and what challenges it faces, and simply that every country has a rich... Read more
Very pleased with trip. Have no hesitation in recommending the company to fellow travelers. Impressed with - Company ethos and integrity (gave a refund when we declined excursions or changed room categories) - Service (transfers, guides, cars, drivers) - Responsiveness But they can/should... Read more
Good trip. Good company. They made some stumbles (we requested twin beds but in every hotel we were given a king sized bed and had to correct their mistake) but overall were pretty good. I'd endorse Myanmar as a place worth traveling to. The people there are as friendly as described and our local guides did... Read more
The travel team was absolutely amazing. Our travel specialist and the Customer Care team provided seamless travel support pre, during and post trip. We had a very complex multi country itinerary and changed the trip while underway at the last minute and every request to this travel company was met and delivered. I... Read more
The trip was well organized. The planning process was very smooth (though I proposed much of the itinerary through a recommendation from a friend). All pre-travel information was communicated in detail, and I very much appreciated the country specific information which included tipping recommendations, local... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.