Our travel agency was absolutely marvelous throughout the entire process of planning and arranging our trip which was essentially perfect. In planning, they gave great advice that kept us from being overly ambitious while seeing a huge number of places and sites with an excellent variety that exactly matched what... Read more
This was our 3rd trip utilizing the services of Zicasso.
Our Southeast Asia tour company did a superb job of determining our interest and matching our 45 day itinerary to our specific wants. The communication between the travel company and ourselves during the planning of the trip was very clear and well... Read more
Our trip to Bali and Yogyakarta was absolutely great. We had excellent drivers in both places and Weni at this Bali travel agency was the best. Please recommend her company to anyone asking for advice. We would use Weni's services again without any hesitation. The hotels she suggested were exactly what we were... Read more
The trip was as I had wanted it to be since I had researched the places I wished to visit and the travel company put it all together in an appropriate itinerary. Our trip was more inclined towards Ven. Ledi Sayadaw's tradition and history and included time for meditation. If one is a student of Sayagi S N Goenka... Read more
The trip was great. The only mis step was the trip to the beach. It was way too far and very dissappointing when we got there. Hotel was run down and all but closed. If we had known that ahead of time we would not have gone.
Hang was great to work with. She made a lot of revisions for us. Everything was... Read more
The trip was really great. My volunteer portion I think was a good fit, and I think it was quite successful in meeting the goals that I had sketched out with my host. The location was luxurious, and I felt that I learned a lot about this country and what challenges it faces, and simply that every country has a... Read more
This travel agent was very helpful in planning our trip based on what we preferred and didn't give us a standard trip that is given by every tourist agency. Throughout the trip, we had absolutely no issues with any part of the tour. Our planes were all scheduled to our liking, our hotels were to our liking, our... Read more
As promised, here is a follow up on my trip. First, a big thank you to my planner for the book, Burma: Rivers of Flavor, it is super and I will challenge myself to create some of the recipes. I thoroughly enjoyed my time in Myanmar. I had an excellent, informative guide and a delightful companion. I had... Read more
This travel agent planned a customized and wonderful Myanmar/Laos experience. The trip was well thought out from beginning to end and all the activities were paced well with so many little unexpected personal touches throughout the trip. I gave them my availability dates and the countries I wanted to visit and they... Read more
Overall this travel company was very good. However our agent had very little knowledge of the details and every time I asked a question she had to check with the tour company. Also some changes were made to our itinerary which we didn’t find out about until the morning when we met with our Guide. Also some... Read more
Overall, a spectacular trip. We loved the itineraries that were proposed to us. The guides were knowledgeable and mostly good at reading body language/knowing when we'd have enough for one day. We always felt our comfort and happiness was of primary focus to our guide. The one exception would be our guide in... Read more
Our tour operator was very responsive and accommodating throughout the entire planning process. She incorporated our requests flawlessly into the itinerary and worked with us on changes until we were satisfied with the final itinerary. She was also available to assist us with last minute flight changes/delays/... Read more
This travel company did a fabulous job in putting together an itinerary for a once in a lifetime father/ son trip and all of it was done within 2 weeks of departure. The cities we explored, the flights, and more importantly the hotels we stayed at were all first class. The tour guides and drivers at each... Read more
The trip was great. The agents from travel company were wonderful in planning what I asked .. they easily added and removed things as we were planning. They always answered my questions quickly and made me feel confident that the trip was being well planned. We spent 18 days in Myanmar, Laos and Cambodia and it... Read more
Excellent communication and very prompt responses to emails. Great itinerary ideas and very helpful on the changes I wanted to make. Brilliant guides and arrangements very slick all throughout the trip. Even phoned the guide and asked to speak to us to check we were happy. Read more
phenomenal trip! well planned. only 1 small glitch with a flight that was not confirmed by either our travel agency or the local company they had contracted in luang prabang. it was sorted out (with some minor inconvenience). guides and drivers all excellent. all hotels wonderful with the exception of the... Read more
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