From the initial contact with our agent, to the preliminary telephone conversations and changes we wanted to have made as we moved through the process, everything was handled promptly, professionally and efficiently.
We have traveled extensively and most of... Read more
We recently returned from a two week trip to Morocco with this travel companyl. The service provided was VIP all the way from the Riads we stayed in to the guides and driver. No request was too difficult for them, they all spoke very good English and were knowledgeable and informative. We would not hesitate to... Read more
We enjoyed the trip to Morocco tremendously. It was delightful to visit the historical sites, and to observe day-to-day life in the souks and along the roads; we had good food (though not as varied as we would have liked),
This travel agency helped organize our trip, and we were very satisfied with the... Read more
This is my first time using Zicasso- and it has been a wonderful experience. Their local agency did a spectacular job of setting up our itinerary, picking hotels that were authentic but comfortable and great guides. They were prompt in their replies and always willing to adjust or recommend enhancements to the... Read more
Our travel agent was informative and helpful in planning a personalized tour of Morocco. The driver and guides assigned to us were friendly and knowledgeable. Our accommodations were superb. We unfortunately experienced illness which required a last minute change of itinerary. Our agent dealt with the changes that... Read more
Our Morocco experience was awesome! It would be beneficial if clients were notified that the baggage service in Casablanca is not secure. We have been home 5 day following a 9 day trip and still have yet to see our bags from the time we checked-in to leave for our flight leading into our trip. Read more
This company went over and above to ensure that we were a satisfied customer both before and throughout our trip. Our travel agent and our personal guide throughout the trip were both extremely warm, friendly and knowledgeable. They managed to please a family of five with varying ages and interests! Not only did... Read more
We had an amazing time. I have to say having a great driver and nice guides really makes the experience pristine. The office from our travel company also checked in by phone a few times which was appreciated though everything ran smoothly. We didn't expect the extra gifts, wifi in the car and a local phone... Read more
My daughter (16) and I just had an incredible experience in Morocco for her Spring Break. The team at this travel agency put together a great travel plan for us with themes of Imperial Cities and Sahara Desert. Our trip manager/driver is fantastic and he took good care of us throughout the whole 8 day 2200KM trip. ... Read more
The only downside was that we anticipated more natural history/outdoor activities (e.g. birding, geology, hiking, etc.) and there was very little of that. On the positive side, we were well taken care of and all of the logistics, transportation, food and accommodations were excellent. I believe the company does a... Read more
My family's recent vacation to southern Spain and Morocco was the most amazing adventure EVER! My travel consultant and was the consummate professional from the beginning of the planning process until the last day of vacation. He is very knowledgable about the region and recommended the most exotic places to visit... Read more
Choosing this company was one of my best decisions I made for the trip. Before the trip I also approached other agents. There were cheaper ones, but after a few e-mail exchanges I had decided this company was the one to go with. I would like to thank my trip planner. She paid attention to everything I said and... Read more
This travel planner was absolutely fantastic. he never made me feel like i asked too many questions, he was always available to me and his recommendations were terrific. he really custom tailored the trip to us and our desires. I am ever so grateful to him.i made a lot of changes along the decision process and he... Read more
As a busy executive it is nice to work with a professional company that understands making the process easy and tailored will be appreciated. From the detailed and sophisticated planning ahead of the trip, to the execution during the trip, and the kind touches of detail throughout, I am completely satisfied. ... Read more
Our first trip to Morocco started in Marrakech and wound its way south through the high Atlas and back again. It was a trip of pure luxury and enjoyment for us. We had a knowledgable, hospitable guide, who became our friend and an adept and attentive driver for an eye opening adventure for my my husband and I... Read more
A superb trip! My husband and I wanted to tour Morocco in spring (good weather, pretty flowers) with our two adult daughters (who are in their 20s). Our travel planner worked closely with me to listen to what we wanted and carefully adjust the trip to suit our interests. He initially came up with an overall plan in... Read more
The agent from this travel company planned a lovely trip for us. He was responsive to our inquiries and had great ideas. Highly recommended!!! We loved the driver and guide provided by the travel agency in Marrakech. Read more
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