The travel company provided excellent service in suggesting an itinerary and in communicating with us. The hotels they booked were great and the transfers between cities were smooth and the drivers were excellent. The guides selected for our tour were also very friendly and knowledgable. The tour had the right... Read more
From the planning process, to the actual tours within Croatia, this travel agency made our trip through Croatia one of our favorites to date!. Our agent and his team went out of their way to ensure that everything went as planned. We could not have been happier with the local tour guides, hotel selection and... Read more
We cannot say thank you enough to our agent through Zicasso. She did an amazing job planning out our recent trip to Croatia (and one day in Montenegro). We experienced the best places and hidden away treasures in Dubrovnik, Hvar and Split. She was able to arrange amazing lodging experiences at each location. Who... Read more
The trip was very well planned and executed. We had 14 people on a 16 day trip and every detail was attended to. Follow up and communication from start to finish was excellent. Our accommodation, guides, drivers and activities were all very good. Read more
Trip was fantastic and our agency was a pretty good travel company.
Pros for our travel company: You have a local representative and local cell phone. Local rep met with us the 1st night and gave us the overview of the trip and the local cell phone, this was a GREAT help!
Hi, Trip was amazing, it was very well organized, all the people is very nice, professional and polite, They really are dedicated to please you. We had nothing but fun, and i would recommend with no doubt Picasso to any person that looks forward to travel.
Related to areas of improvement here is my... Read more
Our agent worked very hard for us on this project. Nothing was too much trouble and she always answered her emails immediately. We had looked at another well known travel company but their proposal was more generic. We like to experience the feel and uniqueness of a destination. Our agent made sure this happened... Read more
We picked this travel agency after reviewing several proposals. Our agent seemed to have an understanding of the kind of trip we wanted. We got to know her over Skype and felt very comfortable. They maintain a US bank account and offered prices in Euros or Dollars at a very fair exchange rate and we felt... Read more
We traveled to Croatia and Slovenia from August 18-31, 2016. We could not be happier with our trip which was custom planned by our agent from. Our agent provided wonderful information about each of our locations and communicated effectively with all of our many questions. Each of our hotels in Dubrovnik, Hvar,... Read more
We had a wonderful time in Croatia. Our travel agency did a fabulous job helping us plan our trip. It is such a beautiful country and our itinerary was perfect, allowing us to see a variety of sites. I would highly recommend using this company. The staff was so responsive to my many inquiries during the... Read more
What an amazing trip! I cannot thank our agent and this company enough for their very attentive and professional service. Our original barge cruise through France was cancelled due to flooding and with a week notice this agent and his team planned an unforgettable trip through Croatia and Monte Negro. I cannot say... Read more
Our agent did a fantastic job planning our honeymoon. She was extremely responsive and answered all the questions I had. I knew very little about Croatia prior to choosing it as our destination and she put together an awesome trip. She gave us several hotel options and guided us with making the decision. We spent... Read more
Our agents thought of everything for our trip. We could not have asked for better guides, tours, and transportation. They operate very well when challenges come up even RAIN!. Thanks for arranging the transportation so we could do our tour even in the rain! Thank you again for the wonderful vacation. Read more
Our trip with this agent and her company could not have been better. She was very responsive with communication (I prefer email) and did a great job helping us plan our trip. I gave her some main points/cities that we wanted to see, told her our interests, and she filled in the rest. We ended up in a few cities... Read more
The company did a good job planning and executing our trip. It was our first visit to the area, so we relied on the comapny's suggestions, which, for the most part were good. There were a couple of hotels that were not up to our expectation and I think the tour company could and should have done a better job... Read more
We booked our 10th anniversary vacation. Our agent arranged everything seamlessly. Transfers, hotels and tours were all pre arranged and catered to our needs. Our agent communicated with us well in advance via email and phone. She was also contacting us during our trip to see how things were going. She covered... Read more
We thoroughly enjoyed our 15 day trip to Croatia with this travel agency. Our agent was incredible. She listened to our needs and desires and fulfilled them. Our driver was professional, prompt, courteous and caring. All of the local guides were excellent and had been coached by our agent of my husband's... Read more
Our agent was so, so helpful and put together an amazing itinerary for my friend and me. We absolutely loved Croatia and all the tours we went on. The tour guides were all very professional, nice, informative and all the private tours were in luxury cars. It was very wonderful. Our agent answered all of our... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.