We are a family of 4 with two children who have travel worldwide a couple trips per year. And this is the worst trip ever. Period. They did get one star because when I complained half way through the trip, our agent, did make arrangement to correct mistakes he could fix. He responded immediately and the last two... Read more
This Costa Rica travel agency followed through with everything and overall we had a great time on our trip. My biggest reservation is that this agency seems to be a big company and the travel experts don't seem to have personal knowledge about the area. When I called about restaurants and more detailed ... Read more
Wow, What an amazing experience from the moment I connected to Zicasso on-line and received my first email from this travel company for our trip to Argentina. I had a basic idea of the type of experiences and places we wanted to stay and our agent got back to me right away with an outline of amazing suggestions we... Read more
The suggestions made were all good ones and allowed me to modify my trip the right way. The information provided was acurate, travel documents & entrance tickets delivered as scheduled, people always perfectly on time, quality guides.
My wife and I wanted to to visit Machu Picchu, but we did not want to be part of a larger tour group. After scouring the internet, one of the agents I came across, Paul at this South America travel company. He actually answered his phone and we talked about the trip and our goals. I had already booked the flight... Read more
Wonderful trip and fantastic service from our agents. They met every need and delivered a great vacation. Not only are they very accommodating, but were more then helpful when we wanted to add a last minute excursion. Our agent greeted us at the airport and constantly monitored our progress on the vacation. ... Read more
We had an excellent time to Costa Rica and enthusiastically recommend using this travel company. They put together a trip which suited our unique needs exactly - an eco-travel/adventure holiday for me and my sister, and a relaxation tour for our parents. They struck the perfect balance to provide ample time for us... Read more
Our South American travel agency did a great job with all the logistics. All the pick-ups, drop-offs were punctual. The tour guides spoke good English and were knowledgeable and helpful. The tours were well organized and had high quality content - e.g. food at the Tango dinner in Buenos Aires, on the cruise in... Read more
The quote from this Costa Rica travel agency was one of two quotes that we received. We decided to use this company based on their friendly, prompt replies by email and phone, and the fact that they listened to our needs and budget requests while also presenting us with a fabulous itinerary! From the beginning of... Read more
Our South American travel agency provided a fantastic service for my group. They were very prompt at airports pickup and drop off, sight seeing arrangements, tour guides etc. They were checking everyday to make sure we are comfortable and that our needs are met. I would recommend them to anyone who travels to... Read more
Trip to Ecuador and Galapagos. I used this company for a trip to Peru and that trip was great. Therefore since this company portrays themselves as an expert in the area, I selected them again for this trip. Bad choice. Their operator in Ecuador mainland was a very nice older couple who are knowledgeable, but very... Read more
Our travel company and especially our agent made our last vacation very memorable. We did not know anything about Belize but knew we wanted a combination jungle / beach getaway. Our agent took care of the rest and delivered a package that met all of our expectations. All transfers were there, accommodations were... Read more
We had a wonderful trip coordinated by these travel agents and their company. We provided our dates, our interests and our budget. All details of the agenda, domestic flights, transfers, hotels, as well as English speaking guides were all arranged and reconfirmed for us. We were provided final agenda and a packet... Read more
Our travel agency planned a 2 week trip for us, and our travel coordinator did an amazing job. He was very flexible and responsive during planning and made recommendations that turned out to be excellent and that we never would have figured out on our own. The communication and support during our trip was also... Read more
Amazing trip. Our travel agency worked with me to craft the trip exactly they way I wanted to get the mixture of natural beauty, wildlife, wine tasting and historic sites. The hotels and guides they selected were top quality and more than met my expectations. We got personalized service throughout the entire trip... Read more
Our Costa Rica travel agency did a great job arranging for everything on the trip. They were able to accommodate some specific desires that we wanted on our trip and adjust plans accordingly. They organized great activities and got us to some great places. Read more
Trusted Reviews of Travel Agencies & Tour Operators
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