I had a wonderful experience with this travel agency and highly recommend them to future travelers. They were incredibly patient throughout the planning process since I was undecided initially on whether I wanted to include Chile with my Argentina trip. I worked with both this agent in the beginning and when she... Read more
This travel agent was such a pleasure to work with. I was planning this trip as a gift for my parents, so I really wanted everything to be as perfect as possible. The agent was very patient and accommodating with my going back and forth, nit-picking changes, and last minute questions. Everything turned out... Read more
We wanted to use a specialist when booking our trip to Costa Rica. Central America is an area this travel agency specializes in arranging vacations. Our contact was was very thorough taking our information to book our plane tickets, transfers, hotels and excursions. I felt confident she knew what she was doing... Read more
Our travel agency was extremely well organized and their guides were excellent, which made our trip very memorable! The few small issues we had arise, were handled professionally and quickly ensuring our overall enjoyment. Read more
This travel agency was one step ahead of us with check-in to hotels, checking in for flights, and answering questions quickly. We felt we were treated as VIP due to our association with this company. Read more
Our trip to Peru was wonderful and our travel agency made everything worry-free! Our travel agency felt like long-time friends and we would recommend them to anyone. Have already told 3 people that they MUST go to Peru and hire this company. Read more
The trip was excellent and the company was good. Many highlights and the guides made it very simple and easy. I feel there was some areas the travel company could have advised us better to improve the trip that were never given. Our agent was a fantastic tour guide and it was a pleasure to have her. But I do feel... Read more
This travel agency and my representative arranged an amazing trip of Chile for my wife and me. We were in Atacama, the Lake Region of Puerto Varas, Patagonia, Santiago, and Valparaiso. The accommodations were excellent and far exceeded expectations. My travel representative's knowledge of the area was priceless... Read more
We are a family of 4 with two children who have travel worldwide a couple trips per year. And this is the worst trip ever. Period. They did get one star because when I complained half way through the trip, our agent, did make arrangement to correct mistakes he could fix. He responded immediately and the last two... Read more
This Costa Rica travel agency followed through with everything and overall we had a great time on our trip. My biggest reservation is that this agency seems to be a big company and the travel experts don't seem to have personal knowledge about the area. When I called about restaurants and more detailed ... Read more
Wow, What an amazing experience from the moment I connected to Zicasso on-line and received my first email from this travel company for our trip to Argentina. I had a basic idea of the type of experiences and places we wanted to stay and our agent got back to me right away with an outline of amazing suggestions we... Read more
The suggestions made were all good ones and allowed me to modify my trip the right way. The information provided was acurate, travel documents & entrance tickets delivered as scheduled, people always perfectly on time, quality guides.
My wife and I wanted to to visit Machu Picchu, but we did not want to be part of a larger tour group. After scouring the internet, one of the agents I came across, Paul at this South America travel company. He actually answered his phone and we talked about the trip and our goals. I had already booked the flight... Read more
Wonderful trip and fantastic service from our agents. They met every need and delivered a great vacation. Not only are they very accommodating, but were more then helpful when we wanted to add a last minute excursion. Our agent greeted us at the airport and constantly monitored our progress on the vacation. ... Read more
We had an excellent time to Costa Rica and enthusiastically recommend using this travel company. They put together a trip which suited our unique needs exactly - an eco-travel/adventure holiday for me and my sister, and a relaxation tour for our parents. They struck the perfect balance to provide ample time for us... Read more
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Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.