From the first contact with our agent, the service was outstanding. We emailed back and forth for a few months and she was very helpful and patient. She tailor made a tour through Costa Rica that would suit my young family. The tour was well organised with the transport reliable and efficient. Occasionally we were... Read more
I don't think we got the best agent for what could've been an amazing family trip. We traveled with our children (9yrs & 13yrs old) throughout Argentina over the past Xmas holiday season - Buenos Aires-Ushuaia-Calafate-Bariloche-Iguazu-Buenos Aires. I have a keen interest in travel and hotels and knew pretty... Read more
We had a very positive experience with this travel company. We felt very taken care of by our agent. We initially phone interviewed two agencies after receiving preliminary proposals from them, and chose to use this company as they are local to Chile rather than US-based. We didn't realize how good a decision that... Read more
Patagonia is great, though difficult logistically when travelling from the top of Argentina to the bottom. Our travel agency promised a "white glove" service. It was far from that. Drivers were not bilingual and the transfers were not high end. All in all, we were flexible but we paid for high end service and... Read more
Our travel company was exceptional. Our travel agent, worked with us to customize our itinerary. She had great suggestions and recommendations, and we very much appreciated her flexibility and willingness to help us explore different options. The hotels and guides in Ecuador were fantastic. We had a wonderful... Read more
Great trip but would have been perfect with 2 different hotel choices (see below). The food overall was exceptional. The country is beautiful and the assistance received from this travel agency was also fantastic. Read more
Our travel specialist was easy to work with and came up with an itinerary that perfectly matched what we were looking for in our trip to Patagonia. He was patient and got back to us quickly with quote adjustments as we kept changing the possible number of people joining us on the trip. When we heard of an airline... Read more
This was one of my favorite vacations we have taken in our 25plus years as a couple. Everything was fantastic and our representatives and all the company's travel agents were very attentive and supportive throughout the planning phase as well as while we were traveling.
We selected this company to plan our Costa Rica Trip because (1) there wasn't much time left for us to plan our own trip (2) reviews for the company were great. Our agents were very helpful in planning our trip. They provided several choices for our activities each day. After we made a decision, the travel company... Read more
We had an amazing honeymoon thanks to our travel team. They were always thoughtful and responsive and were able to plan a fantastic trip within our budget. We never had to worry about coordinating a restaurant reservation or transfer. I would not hesitate to use them again. Read more
My family of 10--grand parents, adult children and spouses, and grandchildren enjoyed a wonderful Christmas holiday planned for us by this agent and her company. She had so many factors of age, interest, special diets, and purpose (chiefly to see outstanding Mayan remains) She was very responsive and quickly... Read more
Great experience. This was our first time in Argentina and really did not know what to expect. We did not give much direction to our travel agent besides saying we wanted to go to Buenos Aires, Iguazu Falls and Patagonia and an perfect trip was planned. Everything was on time and our travel agent picked us up... Read more
We never had to worry about anything! It was extremely well organized. My ONLY suggestion is to be very specific in the room types you want. I requested a king sized bed for my spouse and I and 3 of the accommodations were 2 twin size beds. Each hotel changed the rooms around for us but it was very frustrating. Our... Read more
We had the absolutely BEST experience with this travel agency. From the get go, the travel specialist we worked with, was knowledgeable, prompt with responses and a wealth of information! In planning our trip we modified our itinerary and activities multiple times and he made the process easy and fun. Once our trip... Read more
We were very pleased with the planning stage of the trip, our emails were always answered promptly, our ideas and suggestions were taken into consideration and we were given adequate information. We were also very happy with the staff that we met in Argentina, the welcoming staff as well as all of the guides. We... Read more
This company and its agents made our trip to Chile a total delight at every stage -- from the initial planning, through the various stages of the trip to its conclusion and return home. In the planning stage, they provided helpful information and then made the choices we selected work. At one point we made a... Read more
My trip with this travel agency was very organized and ran very smoothly. It was a graduation trip with my little sister. We visited Peru, Brazil, Argentina, and Chile. The trip was tailored to what we wanted to see and my agent was very available to answer calls and emails on questions we had and during the... Read more
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