My forty day trip to Argentina and Chile was AMAZING. I think the trip was a success because everything was tailored to my wishes, likes and needs. I told my travel agent what I was interested in and he created a tailor made trip just for me. He was flexible with changing the itinerary and adding tours per my... Read more
Every single detail was taken care of and really reflected what I had requested in our pre-trip meetings. The team made me feel comfortable from start to finish, made great suggestions when I was unsure of what to do, and provided a top-notch experience that I am eager to make again. We had some minor slip-ups... Read more
I can't say enough about how pleased I was with this travel agency and the service they provided me from start to finish. As a female solo traveler, I was concerned about ensuring my safety throughout my stay. My travel agents made sure that every detail was taken care of-- from transportation between locations,... Read more
Everything went well as planned. The only inconvenience was for internal flights we were not aware that we had to pay extra for luggage. This can be done relatively inexpensively on line in advance on the internet. However while traveling this became difficult due to poor internet connections and so on. Therefore... Read more
We were very pleased with this travel agency and the travel planner who arranged our trip. All arrangements were according to our needs and what we liked to do. We were provided excellent service throughout our itinerary from the various agents we dealt with during... Read more
Unfortunately the trip was delayed and we lost a day due to weather. While I was spending hours attempting to find replacement flights it would have been great if the we could have found out it the lodge would have refunded a night or given any accommodation or partial refund ... Read more
It was one of our most enjoyable bird watching trip. This travel company made an excellent trip itinerary, nice place to stay, good ground transportation arrangement. They are very efficient and responsible. Read more
Overall, the trip was exceptional and the travel company was very good. Working initially with my agent via email, we arranged a custom-made, month-long itinerary including roughly 10 days in Argentina, 10 days in Chile and then 5 days on Easter Island. The travel company impressed me throughout the process by... Read more
Overall, our trip to Chile was fantastic. Every hotel exceeded our expectations and our guided tours were excellent. The private guides, especially, were informative and open to our questions and preferences. On the recommendation of our guides, we enjoyed excellent restaurants. We splurged to stay at two of... Read more
Where do I begin?! The travel company and all of their staff were absolutely wonderful. From our arrival at the airport, to hotel stays, adventures, land transfers and final departure, the entire experience was nothing less than perfect. These travel agents made the entire process of planning our dream trip a piece... Read more
This travel agent was in frequent phone and email contact with us to ensure our itinerary met all of our requests. He also contacted us during our trip to make sure everything was going well. His suggestions to visit Paraty, Ouro Preto and Tirandentes were greatly appreciated because we loved all three locations... Read more
We had an absolutely wonderful time in Peru this February. We are so thankful for our travel agent for making a perfect itinerary for our family of four. She was great to work with. Having read variety of things about Peru on the internet, we were extremely anxious especially for a February trip. We called our... Read more
Great planning, the trip was tailored to our wishes, and we had a really good time. Good communication, and when we had one issue with a flight (not our travel agency's fault at all) Our agent very quickly had a “Plan B” in place and sent someone from the Agency to help us out. The hotels, transportation, etc.... Read more
Having taken a trip to Ecuador and the Galapagos through this travel agency, I can only give 4 stars fir the following reason. I had sent my passport information to the company and then to their representatives in Ecuador and they failed to notice that the expiry date was less than six months on my passport.
Trip was amazing and sooo easy and comfortable as our travel company handled the logistics from drivers to boarding passes. We had our own personal concierge who checked in with us every few days during the trip. Fortunately we had no problems. Read more
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