The travel planners from this travel team were amazing! They made sure every detail was figured out and the second we had an issue with a local tour guide, they went out of their way to fix it quickly. The hotels they picked were exactly what we wanted and to get us a luxury upgrade at the hotel in Bariloche was... Read more
Pre-trip planning good. All transfers went smoothly. Mostly nice hotels, but thought could have done a little better in El Calafate ( was a tour group hotel), and Buenos Aires ( nice and small in good location but just a little 'rough' around the corners). All guides very good. Read more
What a great trip! We gave our travel consultant from the tour company our wish-list and she met them all. Plus! The transportation and guides were knowledgeable, safe, and catered to our wants. The hotels were both perfect, and the surprise birthday dinner was beyond perfect. Read more
We were delighted with the hotel recommended by this travel company. Our airport pickup went off without a hitch even though we were delayed an hour and a half in the customs line. our guides were all terrific and really made the trip. Read more
Our travel planner did a wonderful job adjusting the itinerary to our interests. She couldn't have been more responsive even when we requested some last minute additions to our journey. Despite a few hiccups when meeting guides or having to change plans due to a Sunday restaurant closing, all went so well. ... Read more
My first experience with Zicasso.............already isnt my last. Seamless travel from start to finish. Drivers showed up when you expected them. Great travel advice on where to eat and stay. What to see. Even that travel book was a nice touch. Five star experience. Read more
A fabulous trip. Machu Pichu, Cuzco, Sacred Valley and the Amazonian rainforest. The travel company was attentive to every detail. The guides they chose were fabulous. Whenever we had new requests they were flexible and gracious in responding to our requests. Read more
I had a spectacular trip to Buenos Aires, Ushuaia, and Iguazu. Our travel consultant was excellent to work with during our booking and planning of the trip, and the staff in argentina were also excellent. The activities and excursions that were booked were very fun and showed all of the highlights of Argentina that we... Read more
over all very good trip . The travel planner was amazing responding instantly to any questions, night or day. I wanted to do much bird photography which necessitated staying at some very basic accommodations . Our planner warned me that these locations were much below her normal locations , but I elected to stay... Read more
Everyone at this travel company was focused on customer service and making sure we were well cared for during our trip. On the few occasions when their were issues with the hotel or one of the local tour companies, this company handled the communications and corrected any and all issues efficiently and effectively. Read more
The company owners and staff were always very responsive and considerate of all our questions and ideas. They planned a trip for all of us with varying arrival and departures and old people and babies with care. I would say that they treated us to the best quality of accommodation and travel, probably nicer than any... Read more
Our experience with Zicasso and this travel team in Argentina was perfect! From the very start of the planning stages to the actual trip from beginning to end was seamless! Our travel expert was always so responsive and really made our trip exactly what we had wanted. Her suggestions and the trips she planned for... Read more
There were just too many glitches to be happy about all aspects of this trip. On arrival in Chile were were met promptly by the guide and driver and taken to the hotel for an early check in. The rooms were not available and we were told we were late because we were supposed to be there the night before. I don’t... Read more
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Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.