The trip was well managed. The days given to each activity were just about right. The travel guides were all very nice and helpful. We couldn't have planned the trip anything nearly as good as what we got. Read more
They were excellent throughout the entire process of planning and executing the trip. Our travel planner was meticulous in preparing our itinerary as per our requirement and gave us ample information about all the specifics of our travel. Read more
This travel company is fantastic; neither my husband nor I nor the friends we traveled with can give them anything but the utmost praise. Never have we been treated like such 'royalty' for a trip that didn't come with a 'royal' price. The level of personal service and caring for our needs was unsurpassed. (Not... Read more
This travel company was on top of all of our plans from the initial ideas/inspirations of where to travel in Costa Rica thru booking hotels accommodations, meals & pre-arranged private tours. I would 100% give them a huge thumbs up on professionalism, knowledge and delivery! Well done to the travel planner &... Read more
Excellent city tour of Quito. Knowledgeable guide in the Galápagos Islands. Great snorkeling. Then the coronavirus caused the second half of our trip to be cancelled. Didn’t get to go to the Amazon. Couldn’t even go see the land tortoises on our last day. At least we got out of Ecuador before they closed the border! Read more
First, the trip was well planned. The travel company communicated with us regularly and promptly, providing comprehensive information and advice in response to our questions. We felt well-informed and involved in the development of the trip.
We flew into Buenos Aires, then to Patagonis and out of Santiago. We were very happy with this travel company. Our travel planner was great, very responsive and full of good suggestions. We had numerous questions and he was readily available and provided us with alternative itineraries when asked. He booked our... Read more
The trip was very well arranged and every phase went exactly as planned. Communication with us by the company was excellent. Boarding passes arrived the day before each trip and all relevant information was conveyed promptly and completely. We were very pleased with the company. Read more
If I could give 3.5 stars I would. Costa Rica is a gorgeous place and the people are wonderful. There were a lot of good things about our trip. There were some things that I would have expected to be better using a travel agent. This was our second trip using Zicasso. Our travel planner is a nice lady who lives... Read more
This travel company, travel agent, was very professional and easy to work with. All details of our itinerary worked seamlessly. Flights, pick ups, transportation, guides with good English were all as planned. We felt safe, had good vehicles and drivers. Our stay in Bastimentos Bocas del Toro Panama was more... Read more
My husband shattered his clavicle while hiking in the Galapagos. The entire travel team could not have done more to help us get emergency care, back to the Mainland and home for surgery. This included getting translators, flights, hotels, getting our luggage to us, and sending us what we needed for travel insurance... Read more
The trip was very well planned by the travel planner with nothing left out. The guides and drivers were very good and helpful they went out of there way to do everything to make our trip very relaxing. The hotels were also very good. There was a lot of personal attention given to us starting from recieving us from... Read more
This travel company did an excellent job. Their planning help assured that we got the most out of our time in Colombia. Their execution was near-perfect. Best of all, they coordinated exceptionally well with friends we wanted to see, in both Bogota and Medellin. For example they made last-minute changes to arrange... Read more
We decided to do this trip at the last moment and contacted Zicasso with which we had earlier travels. We were in touch with this travel team and within two days had an itinerary and scheduled flights- this for a trip to leave in two weeks. The trip was fine -good hotels, transportation, etc. Most... Read more
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