The process from start to finish was very streamlined, from the moment I contacted Zicasso. They paired me with 2 specialists for Thailand and I began my preliminary talks with them to see which one catered best to my needs. I finally went with this travel agency because our travel agent was super responsive. After a... Read more
Great planning support - very knowledgeable about all the Southeast Asian countries we visited. Great itinerary - excellent destinations and activities, excellent hotels, excellent routing and pacing. Great execution - smooth transfers, good drivers and guides, easy regional flights. Great communication... Read more
Working with this tour company was the best decision we made when planning our honeymoon. They planned our three-week trip to Laos and Vietnam, including activities, hotels, internal flights, transfers, guides, drivers, visas, etc. and it was so incredible. The guides were knowledgeable, passionate, and spoke great... Read more
The company we chose for our trip to Vietnam and Laos and the travel planner (and Branch Manager), did an excellent job planning and managing our trip. We wanted to visit Hanoi, HCMC (Saigon), Luang Prabang and Vientiane. Our planner took that basic request and turned it into a fascinating trip. We stayed in... Read more
We had a fabulous trip! Our travel designer did an amazing job planning it and responded to us immediately throughout the planning stage. He also checked in during our trip to make sure all was going well! We loved every hotel, every activity and really appreciated to ease of getting around with private drivers and... Read more
There were so many peak experiences on this trip.. The planner spent a long time with us creating a customized itinerary that honored our age and preferences.The pace was well balanced with busy, active days, and less busy, leisure days. We especially appreciated the allowance for a nap or massage in the middle of... Read more
I could not have been more pleased with everything about the month-long trip in Southeast Asia. From the planning (knowledgeable, efficient, quick, accommodating, friendly) to the trip itself and then the followup, everything was tops. What I liked most was the willingness of the travel planner at this travel... Read more
We toured Vietnam, Laos, and Cambodia for 23 days in February/March 2019. This was the third trip we initiated through Zicasso, and once again they connected us with an excellent custom-travel company. Thanks, Zicasso! As usual, we reviewed proposals from several tour companies, and selected... Read more
We recently returned from a spectacular 26 day journey through Indochina! From our first communications with this luxury travel designer we knew that they would be a perfect fit for planning our time in Vietnam, Laos and Cambodia! We were very impressed with their response time and attention to detail while putting... Read more
One of our most memorable trips ever! This was a 16 day intro to Indochina. Our travel planner was the manager responsible. We had a dialogue to set up the trip that lasted about 15 months. She answered every email within 24 hours with courtesy and detail. We went through 6 substantive iterations of the trip... Read more
I am happy having chosen Zicasso's travel company partner. I've never known a tour operator as patient and as accomodating as our two specialists. Our trip was so amazing. Exactly how we wanted it to be. So awesome to have been able to visit 5 countries with the Golden Triangle in a short period of time. My husband... Read more
Our tour planner, from the tour company, organized an amazing luxury trip for my husband and I in January/February 2019. We had private guides and drivers throughout our trip to Vietnam, Cambodia, Laos and Thailand. During our holiday, we also had 7 scheduled air flights... Read more
Our search began, as with most, jumping around on various internet sites looking to establish travel on a unique tour of Southeast Asia. Our goal, for a two week trip (14 days) for our family of three, was to experience Vietnam, Laos, Cambodia, Thailand, and Myanmar.
Currently living in Singapore, we have... Read more
I can not say enough about our trip and the travel company. Our experience was amazing from start to finish in every country! From the second we landed at our first destination and were greeted by our tour guide with a bouquet of roses, to when we got back home and received yet another thoughtful gift, we were... Read more
We had a wonderful time traveling through Indochina for 3 weeks in July. The guides were superb, the properties exquisite, and everything went smoothly every day of our journey. I've been back for over 6 weeks now, yet I'm still more or less unpacking and mentally sorting the hundreds of incredible memories and... Read more
We went to Hanoi, Ho chi minh city in Vietnam, Siem Reap in Cambodia and Luang Prabang in Laos.
We had a great vacation. It was really easy working with our agent at this Southeast Asia travel company. She was very prompt in getting back to us with all our concerns and questions. We went back and forth with... Read more
This was our 3rd trip utilizing the services of Zicasso.
Our Southeast Asia tour company did a superb job of determining our interest and matching our 45 day itinerary to our specific wants. The communication between the travel company and ourselves during the planning of the trip was very clear and well... Read more
We used a travel company that specializes in Southeast Asia tours and had a wonderful experience. Our travel agent was fantastic in tailoring the trip to our specific needs and goals. The folks at our tour company were also tremendous once we were in Vietnam, Cambodia, and Laos; We never had to worry about anything... Read more
The organization of this entire trip was near perfection and the service first class. Our travel specialist created an itinerary that didn't even require a lot of tweaking from my original description of what we were looking for. We went through only three iterations and these were mostly minor changes. Everything was... Read more
Trusted Reviews of Travel Agencies & Tour Operators
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Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.