Exactly what we wanted, this travel agency was very responsive, effective, and attentive to our goals. Our agent did an excellent job of listening to what we wanted from our trip and specific places we wanted to see and helping us make that unwieldy list into something feasible to see in 2 weeks and then figuring... Read more
The trip operated seamlessly. The three guides we had in the various cities visited were all highly competent and above all friendly & fun to be with. One day an activity was cancelled at late notice because of heavy snow, our guide Juliana thought on her feet and quickly re-arranged the day which was an... Read more
The trip was very well organized and a great introduction to Japanese culture as well as local living by getting exposure to modes of public transportation. We were able to gain knowledge that gave us independence and a thorough appreciation of the subtleties of the culture. The guides were very helpful, although... Read more
Our 9 day trip to Japan arranged by this travel agency was a fantastic trip in all respects. Still on a high back home in the US and my travel partner daughter is back at college wishing it was next Spring Break and ready to go back....
Our trip designer's advice and selections were spot-on and the planning... Read more
My wife and I took a 21-day, 6-country tour of Asia through this travel company. They were relatively affordable, imminently flexible, and bent over backwards to tailor the perfect tour for us. We had a blast... An experience of a lifetime... And we would not hesitate to recommend this company to anyone thinking of... Read more
Enjoyed my agent's customization of visit to suit my interests; this travel company was professional and provided real insight into Japan; appreciate his focus on using excellent public transportation system and everything went off without a hitch but would have appreciated a little more detail when using trains as... Read more
I just returned on a 6 day trip to Japan. My experience was overall good, especially since this trip was coordinated less than 1 month before arrival. The agent stayed within my requested budget and did a good job incorporating activities matching our interests. The activities were definitely the highlight of the... Read more
The hotels were excellent and we were very happy with the guides we had for two days of our trip. However, we were disappointed with the overall planning of the sightseeing part of the trip. We had limited time and a hectic schedule; this was not the time to leave us on our own to find our way to our destinations... Read more
Excellent advanced planning made our trip extraordinary. The guides were excellent and informative, and we moved through the country with ease and confidence. No snags, no frustrations.All our needs were met, all our questions answered. We learned more on this trip than any in the past. What a way to travel! Read more
Our trip to Japan was superb. Although we have previously traveled to several foreign destinations, we had no experience with Japan. This travel agency created an excellent itinerary for us that provided a terrific introduction to the country. We not only visited many of the major cities, but we were able to... Read more
Our travel agency provided an outstanding travel experience! Planning was meticulous especially intercity travel. We received very good advice about when we would need a guide as opposed to when we could explore on our own. All of our guides were more than excellent. They were friendly, knowledgable, and very... Read more
While the accommodations were excellent and the travel arrangements provided useful and convenient, the overall cost we paid for the services were probably not very cost effective and more expensive than if we had planned a similar (or exactly the same) trip on our own. Read more
We had an excellent trip with many experiences which far exceeded our expectations. We were looking for a general introduction to Japan and to cover various areas within a limited time frame. We also had a few requests which were included in our itinerary. The tour company was very personable and professional in... Read more
From start to finish every detail was handled perfectly. Our travel agent was available day or night. He took all the stress out of the planning of this trip. This was no easy task since my hundred and one year old father was coming on the trip to Japan with my brother and I. Read more
This is my second trip using Zicasso. My first trip was Italy and this past trip to Japan. This travel agency in Japan did a fantastic job. Everything ran like clock work. All of out tours, guides and car services were fabulous. Read more
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