Overall, the trip was absolutely amazing. All of the services, from planning to the actual trip, were top-notch. This travel agency took every imaginable step to insure that my family and I, as first-time international travelers, were able to get around efficiently, and were always available if we needed anything.... Read more
Working with this travel agent was a wonderful experience. He helped me plan a 10 day trip of a lifetime to Japan with my mother, and it was nothing short of fantastic! The process was seamless and he took care of everything including hotel reservations, train passes and reserved tickets, restaurant reservations... Read more
This travel agency did an amazing job planning and implementing our trip to Japan. It was perfect in every way starting with the locations of our hotels. The information books that recommended sights to see and places to eat were extremely helpful. We loved having a tour guide just for us, that spent the day with... Read more
I have use Zicasso in the past and was fully satisfied with our trip so I decided to use Zicasso again. I requested two agencies and decided to use this travel agency for Japan because I went with an agent that lived there for five years, thinking that the agent would know the area better. I am accustomed to... Read more
It was a very enjoyable trip, and especially well organized by this travel company. Our trajectory was from Tokyo to Kyoto (with a stop in Takayama in between) so there were several trains, subways, and hotels to negotiate, which we did (almost!) flawlessly because our itinerary had been laid out so well. Read more
This was a dream vacation fulfilled. Our travel agency did amazing with the itinerary and accomodations. And in the end we got to meet our agent who made it all happen, in Osaka. It was really nice of him to show up, help us with our luggage, and accompany us to our bullet train ride to Tokyo. We had such a great... Read more
We had a wonderful time and as a first trip to Japan for us as a family with young children, it couldn’t have gone better. Our travel company was very helpful and responsive at every stage, from the ideas suggested, the planning, the acccommodation to their wonderful, knowledgeable guides once we arrived. Read more
Our trip to Japan was outstanding. Timing was right - my 11 year old was really able to appreciate Japan and as luck would have it on the timing front, we hit cherry blossom week dead on. This travel agency helped us customize the trip and create an experience that my daughter and I would both enjoy. We wanted... Read more
From the moment that we landed in Japan until the moment we departed, our trip was impeccably planned by our agent. Everything from our accommodations, the travel arrangements and the private guides were wonderful. Our travel agent thought of every little detail (e.g. booking our seats on the right side of the... Read more
I reached out to Zicasso for my trip to Japan. I wanted to customize my trip and they helped me with just that. The itineraries they suggested on their website also had great ideas that I included in my customized trip. Zicasso referred this travel company to me and they did an EXCELLENT job! My trip was everything... Read more
~~~~All our expectations were exceeded by far! Japan is an amazing country. From breath taking sky scrapers in Tokyo, to beautiful mountains, the very special Snow Monkeys, old traditional Japan on the Nakasendo trail, the exotic food, the kindest friendliest people – and just so many more. This... Read more
This travel agent is a professional who has done the research and knows what his customers want before the customer even knows what to ask for. My daughter, Hannah, and I decided on a trip to Japan and had a vague idea of what we wanted to do and where we wanted to go....Our agent honed those thoughts into an... Read more
Our travel agent worked with us extensively from the time we showed interest through our actual departure. We found her and her staff highly responsive. They answered our questions and made numerous alterations in our schedule and activities as we progressed. The documents, maps, and resources that they provided... Read more
I cannot speak highly enough about our 15 day family holiday in Japan! The service provided by this travel agency was seamless. The private guides were interesting and knowledgeable. We felt that they were more than just guides. It was like we had a friend in each city. They gave us restaurant tips as well as tips... Read more
Everything was so easy and every detail taken care of. The quality of the lodging was excellent and we enjoyed the sidetrips. I had an accident and sprained my ankle while there and their emergency team did a great job of supplying me with two English speaking medical clinics. I would definitely use this company... Read more
I've been to Japan five times over the last 15 years for business so this trip was for a purely personal adventure.
Traveling to countries where english is not a first language, I've relied on travel tours. Although no one in my social circle had used (you) Zicasso, I found their process, reviews and speed... Read more
Zicasso led me to the ultimate travel company. The travel company owner planned a trip for a friend and me that met our every wish. We saw the sights you would expect to see in Japan, but we also saw things through the eyes of our accomplished guides. Our accommodations were first rate and carefully selected. We... Read more
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