This travel planner provides very professional service including working with us on a detailed itinerary and setting up personal guides and car service as well as some “bullet train” trips. (We did keep 1-2 days in our own in each Tokyo and Kyoto) The quality of the guides was truly outstanding. They have worked... Read more
This was such a fantastic trip. The trip planner and his team put together a great itinerary. The 2 guides we had were excellent. All drivers etc were on time. We were able to get last minute tickets to kabuki theater in Kyoto. We had a fabulous time and would recommend using this tour company 100%. Read more
Traveling in Japan was great. The travel company really did a great job of finding us all the activities we wanted to do while still staying within our travel budget. But I do wish that they had communicated more about what we would encounter during our trip. We needed a lot more cash than advertised (Japan is a... Read more
Both my trip and my experience with the travel company exceeded expectations. As I was tacking travel onto the end of conference attendance, I only had a limited amount of time. The trip planner from the travel company helped me to maximize that time and focus my experience on both Kyoto highlights and some hidden... Read more
We recently returned from an amazing two week journey through Japan! From our first communications with this luxury travel designer we knew that they would be a perfect fit for planning our time in Japan! We were very impressed with their response time and attention to detail while putting together our itinerary.... Read more
A trip to Japan was #1 on our bucket list. As my wife noted on the flight back, the trip as arranged by our travel planner, met and surpassed our highest expectations. It was fantastic from start to finish! Our agent listened to what we wanted, in all the diversity of types of things we wished to do, and he... Read more
Phenomenal. This travel agent and his staff listened closely to our thoughts and crafted an amazing trip. Every guide was great, every experience and dinner was great as well and everything worked exactly like it was supposed to. Really tremendous service from beginning to end and we will definitely work with... Read more
We were seeking a unique adventure in Japan and this travel agency delivered more than we could have anticipated. It was clear from our first call with our agent that there wasn’t a database that would spit out an itinerary. The approach was much more centered around co-creation. As architect and engineer,... Read more
The package we went with was a tad on the expensive side, but I definitely fill we got our money's worth. Both the Agent and tour guides were very friendly and quick to respond to any request we had. Read more
Ultimately we were happy with our trip, but dissatisfied with the service.When I do not receive an itemized receipt I am expecting to be up charged, but as a trade off I am expecting for the expertise of the company to take care of me in ways that I could not do myself without experience. There were a lot of... Read more
I was nervous about using an online travel service to plan a big 2 week trip to Japan, but I have to say that the tour company surpassed all of my expectations. Our trip planner was incredible. We had some very specific needs because we were traveling with our 82 year old mother. Our trip came up pretty suddenly... Read more
In Japan, everything seems to run efficiently, politely, on time and with exact precision. I would use the exact same words to describe the trip coordinated by our travel agent and staff at our travel company.
I want to said first. Waooo. This trip ( Everything) was incredible. Every detail, every day was as planed and showed experience and knowledge from you about customer needs and fully dominion of the best places to visit. All days was exact as the itinerary was configured. ... Read more
We thought the travel company service was excellent. Our travel planner was very responsive when ever we had a question. However, we thought that our transportation around Kyoto should have been planned and charged for taxi service and not the crowded public bus. Read more
The trip was amazing! Our tour company really made a trip tailor-made to our interests and requests. Each activity that we did felt really worth it and satisfying and the hotels were all beautiful. The ease of travel inside of a foreign country was absurd since the company took care of all rides, tickets and passes... Read more
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