The trip was above and beyond our expectations. We really felt like we were VIP the entire trip. The tour company's staff, drivers, tour guides, and everyone else involved did everything right for us, we cannot think of one thing that needed to be improved. Very glad we chose this tour company to plan such an... Read more
I can't even begin to describe how completely fabulous our trip with this travel team was. Each and every day was completely perfectly planned with a great array of things to do each day. Every day was fresh and different, never felt stale. Our travel planner and his team couldn't have been nicer, more responsive... Read more
The three tour guides assigned in Tokyo and Kyoto were outstanding. All three were personable, professional, and enthusiastic. They all made great recommendations for dining and were flexible to accommodate any changes to the itinerary. The hotels in Tokyo and Kyoto were great. The rooms were comfortable and... Read more
I surprised my boyfriend with this trip to Japan for his 30th birthday, and it surpassed anything I could have imagined and even surpassed my expectations of the trip despite the fact that I had been pouring over the hotels and activities for months before leaving. It was even better than I expected!! Read more
We had the absolute best vacation we could have asked for. From my first interaction through the Zicasso website and the follow-up from our trip planner, I couldn’t have asked for a better experience. Our trip planner clearly took note of the information I had provided through the website and her first email already... Read more
Everything I could have hoped for, and then some. Our trip planner and the rest of the staff at this tour company were helpful in arranging a great exploration of Japanese history and culture for my vacation. Their guides helped to give us an insight to the history, both traditional and modern, behind the temples... Read more
Excellent. We gave them a challenge as we would be traveling to some remote areas where few foreigners would go. They did very well and were knowledgeable and provide great English speaking guides. It always was easy to communicate with them using an App and the special router to allow communications... Read more
Great trip! This travel company was amazing. Only a few things needed to be adjusted and the travel company made sure they did what they could to make our stay more comfortable. We did leave an item at one of our locations and they found the item and had it sent to the next hotel we were staying at! Read more
We just got back from a two week trip in Japan, all put together perfectly by our travel company. It was a wonderful mixture of independent travel with unique curated experiences. Our travel specialist and his team set up some very interesting and unique experiences from a one-on-one sake brewery tour with the 14th... Read more
We had a great experience, we had our trip planned by the travel designer, the plan he proposed at the beginning was executed very well, the hotels where amazing and the activities as well, really a 5/5 once we asked to make something different and get out of the comfort zone he is used to working I guess, we got a... Read more
I cannot say enough about our beautiful trip to Japan! Our travel planner, from the Japan based travel agency that Zicasso set us up with, put together a perfect, stress free itinerary. My husband and I wanted to make the most of our quick trip to Japan, and the Japanese guides our planner set us up with were... Read more
We were a little apprehensive about the difficulty of getting around in Japan, where we could not speak or read the language at all. But our travel specialist planned an itinerary that felt both leisurely and fun-filled, and saw to it that every transition was easy to handle and stress-free. She really listened... Read more
Well organized and exactly what we wanted with the latitude for full flexibility. We appreciated the Ryokan at Kinosaki - given that it was our second time in Japan, it was perfect. We also liked the hotel in Kyoto - it was a real gem with a great location and fantastic service. Read more
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