First things first, would I use this Japan travel agency again?
The simple answer is yes, they provided a well rounded trip for my wife and myself. It included all of the "must sees" my wife and I had listed. They also provided a large binder with the entire itinerary of the trip, as well as tickets, train... Read more
The trip was almost 7 weeks total and we found all the details to be well organized. Rick spent over an hour on the phone recapping all of the plans and what we could expect as well as what we needed to do with specific itineraries. We had a few issues & changes while travelling and Rick seemed to be... Read more
Overall I think that they did a decent job, but it was nothing beyond that. A lot of little details were overlooked, a decent amount of the scheduling seemed to be thrown together carelessly and it seemed to me that it was not put together by someone who knows and has frequented the country, but by someone using... Read more
The trip went smoothly; the itinerary was well organized and the places we visited, per our request or the agency's recommendations, were fabulous. Also, the instructions we received were extremely helpful. Laura, at this Japan travel agency was professional and thorough when I had questions. However, once we... Read more
This Japan travel agency was great to work with! They were very prompt in answering questions, had a lot of good recommendations and made any changes we suggested. Laura was great! We threw them the additional challenge of an extra traveler for the two weekends we were in Japan and it was not problem. They know... Read more
Great trip, clean and beautiful country. People are friendly. The travel company is amazing. We were able to meet the agent and owner. They stayed in constant contact while in Japan and answered any questions we had during our stay. Read more
I am pleased to be able to say that our experience with this Japan travel agency met or exceeded our expectations on every level. We had visited Japan five times in the last 25 years and it is a place we love. We had previously made all our own arrangements but this trip we wanted to explore some areas that were a... Read more
In the era of TripAdvisor, Expedia, and the Internet, do travel agents still serve a purpose? I’m afraid many travelers look at them like they’re magazine writers, members of a moribund industry. After using this Japanese travel agency, I can say that that the best niche... Read more
Overall: When where booking the trip we didnt had any bigger idea about what we want to see nor to do. Just few suggestions from friends and some reviews on the internet. Our travel company, especially our agent, made the whole itinerary based on... Read more
We had our honeymoon in Japan and we were definitely not disappointed. Michelle at this Japan travel agency provided us with an excellent trip - very detailed, with plenty of options for our itinerary. In fact, once we arrived at our first hotel, we were provided with a comprehensive binder which contained plenty... Read more
I had worked with with this Japanese travel company over many months to plan a four-week vacation with my family throughout Japan. I found the team at this company to be both exceptionally frank about the challenges of such a trip and quite flexible and supportive in making things work. They spoke a lot from... Read more
We loved every minute of this trip. Just enough actual planned elements mixed with free time for which we had many suggestions. The attention to detail was meticulous down to the train agenda and timing. That train schedule sheet was KEY!!! The maps and walking tours in the packet we received were awesome too... Read more
My trip to Japan was amazing. I have traveled all over the world and thought this company did a very good job.They offer very detailed packages that make you feel very comfortable when traveling abroad. Read more
I thought this Japan travel company did an excellent job in planning our trip. Even though they are based in Kyoto Japan, planning the trip was pretty straight forward. We would speak on Skype and discuss minor details over email.
They were very accommodating to our needs. The reason we visited Japan was for... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.