Custom Japan Tours Reviews

4.805905
4.81 out of 5 stars
4.81 stars based on 474 reviews

Real customer reviews for Zicasso’s Japan tours referral service.

We match travelers with top travel agents and tour companies.

Review: Luxury Japan Tour: Hakone, Tokyo, Kyoto, Nara, Osaka, Yokohama, Mt Fuji, Geisha Dance Performance, Yokohama Baystars Game

5

by traveler 

Lindsey C.

We have nothing but positive things to say about our trip to Japan that was planned by Laura at this Japan travel agency. The itinerary was perfect and we felt that we were able to see and experience so much in just two weeks. Laura was very responsive and answered all of our questions very promptly via email or... Read more

Travel Review: Luxury Japan Family Tour

5

by traveler 

Keri P.

We had a wonderful trip planned by this Japan travel agency!  They really listened to our ideas and preferences and helped us a plan a trip that surprised, delighted and satisfied us.  Every detail was taken care of, from pre-trip reading and information through to details of the itinerary on the ground.  We can't... Read more

Travel Review: Luxury Japan Family Tour, Tokyo, One Direction Concert

5

by traveler 

Adele B.

This Japan travel agency did a superb job! I enjoyed working with Laura. I had everything I needed to make a successful trip at a reasonable cost.  Read more

Luxury Japan Vacation Review: Tokyo, Kyoto, Nara, Niseko Skiing

5

by traveler 

Robert T.

Our agent for our trip was very involved with the details of the trip.    She was an excellent communicator and put together an interesting itinerary.    The intricate package that she prepared for us had more information than expected.   The day by day itinerary was very detailed and had a huge amount of... Read more

Travel Review: Luxury Asia Vacation, Thailand, Japan. Myanmar, Tokyo, Chiang Mai, Chiang Rai, Koh Samuri, Elephant Experience

5

by traveler 

Josh T.

My wife and I just returned from a 2 week trip that included a few days in each of the following locations: Tokyo, Bangkok, Chiang Rai/GoldenTriangle, and Koh Samui. Our agent at this Asia travel company quickly understood the type of trip we wanted to plan and presented a competitively priced itinerary, which... Read more

Trip Review: Luxury Japan Tour, Osaka, Hakone, Tokyo, Naoshima, Benesse House

5

by traveler 

David S.

Good travel agency for a trip to Japan. Prompt , well organised, good value. Thanks. Read more

Luxury Japan Family Vacation Review: Okinawa, Tokyo, Shuri-Jo Castle, Gyokusendo Caves, Japanese Navy Underground Headquarters

5

by traveler 

Carmen W.

Overall 10 stars out of 10 stars

Our travel specialist at this Japan travel agency and her team were professional, customer-focused and driven to deliver the best experience for me and my family.

* What we did well

Everything!  Very responsive to developing my dream trip and I thank you
so... Read more

Review: Luxury Japan Tour, Tokyo, Kyoto, Hiroshima, Onsen Stay

5

by traveler 

harvey s.

I only have positive things to say about my experience with this Japan travel company. They were everything a first time traveler to Japan would want. They were attentive to our needs and desires; they offered sensitive guidance when we needed it; they were flexible when we changed some scheduling on the fly; and... Read more

Japan Travel Review; Miyajima, Okayama, Antiquing, Saki Tasting, Hot Springs, Bike Tour, Pottery Tour

5

by traveler 

Juli S.

The trip was a perfect blend of urban and rural exploration. It was a trip of a lifetime!  I can't wait to go back. Read more

Review: Luxury Japan Family Vacation, Kyoto, Takayama, Tokyo Disneyland

4

by traveler 

Serene A.

Our agent was very responsive in terms of my queries. She played an important role to my decision of whether to engage this Japan travel company as my travel agent.

The travel plans (the detail file) were very well organised and the instructions were clear.

The recommended hotels we stayed were really... Read more

Luxury Japan Family Vacation Review: Tokyo, Shirakawa-go, Onsen Ryokan Stay, Bicycle Tour

5

by traveler 

Lucy R.

Our agent was very knowledgeable and informative!!  Read more

Review: Luxury Japan Vacation, Kyoto, Naoshima, Art & Culinary Tours

5

by traveler 

Lynn E.

Trip of a lifetime!  Seamless in every way. Art and culinary tour made personal.  Read more

Review: Luxury Japan Tour, Tokyo, Osaka, Kyoto, Okayama, Mt Fuji, Jigukudani Monkey Park, Onsen Hot Springs

4

by traveler 

Cameron I.

First things first, would I use this Japan travel agency again?

The simple answer is yes, they provided a well rounded trip for my wife and myself.  It included all of the "must sees" my wife and I had listed.  They also provided a large binder with the entire itinerary of the trip, as well as tickets, train... Read more

Luxury Pacific Vacation Review: Japan, Bali, Indonesia, Australia, Great Barrier Reef Cruise, Ayers Rock

5

by traveler 

Rich C.

The trip was almost 7 weeks total and we found all the details to be well organized.   Rick spent over an hour on the phone recapping all of the plans and what we could expect as well as what we needed to do with specific itineraries.   We had a few issues & changes while travelling and Rick seemed to be... Read more

Travel Review: Vacation in Japan, Hakone, Kyoto, Hiroshima, Miyajima, Mt Fuji, Cooking Lesson, Kimono Museum

3

by traveler 

hal w.

Japan and  our 18 day was fantastic , but I have to give mixed reviews to this travel company as follows:

Pros

They were very responsive during the PRE TRIP planning, and upon arrival gave us detailed instructions re train schedules, taxi instructions in Japanese

Ours was a combination of guided... Read more

Luxury Japan Honeymoon Review: Hakone, Ryokan Stay, Culture & Cuisine

3

by traveler 

ASHLEY M.

Overall I think that they did a decent job, but it was nothing beyond that. A lot of little details were overlooked, a decent amount of the scheduling seemed to be thrown together carelessly and it seemed to me that it was not put together by someone who knows and has frequented the country, but by someone using... Read more

Japan Vacation Review: Tokyo, Kyoto, Nara, Okinawa, Suzu, Takayama, Shirakawa-go, Kanzawa

3

by traveler 

Leticia H.

The trip went smoothly; the itinerary was well organized and the places we visited, per our request or the agency's recommendations, were fabulous.  Also, the instructions we received were extremely helpful.  Laura, at this Japan travel agency was professional and thorough when I had questions. However, once we... Read more

Luxury Japan Vacation Review: Tokyo, Hiroshima, Kyoto, Tokyo, Japanese Alps, Matsumoto Sake Brewery Tour, Wasabi Farm Bike Tour

5

by traveler 

Margaret W.

This Japan travel agency was great to work with!  They were very prompt in answering questions, had a lot of good recommendations and made any changes we suggested.  Laura was great! We threw them the additional challenge of an extra traveler for the two weekends we were in Japan and it was not problem.  They know... Read more

Luxury Japan Tour Review: Tokyo, Koyoto, Naoshima, Mt Fuji, Japanese Alps, Geisha Dinner, Sumo Wrestiling

5

by traveler 

Hollis K.

Great trip, clean and beautiful country. People are friendly. The travel company is amazing. We were able to meet the agent and owner. They stayed in constant contact while in Japan and answered any questions we had during our stay.  Read more

Review: Luxury Japan Vacation, Tokyo, Honshu, Iwamiginzan, Inland Sea Tour, Megijima & Ogijima Islands Bike Tour, Kosani Temple

5

by traveler 

James M.

I am pleased to be able to say that our experience with this Japan travel agency met or exceeded our expectations on every level. We had visited Japan five times in the last 25 years and it is a place we love. We had previously made all our own arrangements but this trip we wanted to explore some areas that were a... Read more

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