Our trip to Japan was excellent. Other than a bit of unexpected snowy weather, the arrangements were great. Our travel agent was very patient and helpful with all my pre-trip requests and changes. She was VERY responsive, which was very important to me. The only reason I didn't give 5 stars is because there was a... Read more
Great pre- and during-trip support and attention to detail. Logistics and advance info were flawless. This let us enjoy our trip to the fullest rather than worry about lodging and logistical issues. Read more
We really enjoyed the trip. Our travel agent did a wonderful job organizing it for us and he provided plenty of guidance throughout the planning process. Transportation recommendations during travel days (e.g. when to take taxi vs. train/subway) and directions from station to hotel was great. The details provided were... Read more
As a business traveler, I was highly skeptical of using a travel agent to plan a trip for me, but given that this was meant to be the trip of a lifetime, I wanted to at least explore the possibility. I was absolutely blown away by the trip that our Japan tour operator put together for us. Some of our favorite parts... Read more
A+++++ rating for this company and Michelle (my advisor). I plan many trips all over the world. This company was by far the best I have ever used!
I chose them for 3 main reasons: After only 1 email it was obvious that they understood exactly what I wanted, their prices were competitive and their communication was... Read more
The trip was truly a joy, much of which had to do with this Japan travel company, The accomodations were all pretty special, and specially in Kyoto, very well located. The guides, Avi, Michelle and Masayo were outstanding, providing us with many insights into the culture. Of course all is made possible by a really... Read more
The plan created for us was both intensive and intelligent – the choice of sites was right: geographically, historically and logically. The choice of hotels was extremely successful as they were all very good localized, comfortable and easy to get to.
The transport organization was very efficient and well thought,... Read more
We are a family of 4 with 2 very small daughters (3.5 years and 5 months) so it was challenging from the beginning since we also wanted to visit the mountainous area and access out-of-the-beaten path ryokans. Andres crafted a seamless trip for us and listened to our needs. This had been our dream trip for many years... Read more
Avi organized our trip in Tokyo and Kyoto, in both cities we had wonderful, knowledgeable Japanese guides with total command of the English language, in Tokyo it was Machiko and in Kyoto, Emi was lots of fun.
While before the trip we were slightly apprehensive of "public transportation", we really enjoyed the... Read more
Andres took the time to understand what our family was trying to do, so the itinerary and arrangements suited us perfectly. We did not schedule lot of time with guides. We got a railpasses and amazing informative booklets for each city we were visiting. Loved the mix of support and freedom. Read more
This Japan tour operator planned an incredible trip to Japan for my family. I worked with Andres, who has traveled to Japan several times and even spent some time living in Tokyo, so I knew we would be in good hands. He took all of my ideas about experiences we thought we would want out of a trip to Japan and... Read more
The trip was fantastic - we already can't wait for our next one. Our friends weren't sure a travel agent was worth it, but by the end they were hailing this Japan tour operator's dedication, insight, and hard work. The tour operator was great to bounce ideas and question off of, especially obscure questions that you... Read more
It was a very momentous time to be in Japan following the natural disasters there. Great and beautiful country and people. This Japan tour operator was extremely responsive and re-assuring under very challenging planning and decision-making circumstances. Their representatives are very pro-active and detail-... Read more
The Japan travel agency was an excellent communicator - both by phone and email. Any question, no matter how small were answered promptly and courteously. My trip required lots of traveling, planes, trains, street cars, taxis and they arranged every step seamlessly. The guides chosen were professional,... Read more
It was nearly a month-long trip and we did tire somewhat toward the end, but overall we thoroughly enjoyed the whole whole experience of the trip. This not only means the places we visited, but just the country itself. Loved the varied foods available. Great tasting and healthy. Super efficient and clean. And I... Read more
outstanding. The Japan tour operator provided two guides to enable us to see the country in depth and facilitate with the language and transportation issues. they did a great job implementing our customized trip through four islands in japan Read more
Our trip was simply amazing, and the agency we dealt with in Japan did an absolutely tremendous job. Everything was well planned and arranged to the smallest detail, with personalized catering to our requests. We have dealt with many travel companies in the past, but this travel agency is simply the best! Read more
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