This travel agency did an excellent job of organizing my trip. They gave me a lot of great recommendations and listened to my input and created a plan that I was extremely pleased with. All the documentation they provided was accurate and was very easy to follow. Everything went as planned and I never had to... Read more
Wonderful trip. Everywhere we went was different. Accommodations were good quality and were located close to train and subway stations. Our travel agency provided four local tour guides that not only showed us some of the sights, but taught us how to use the transportation systems. We had tours on only four of ... Read more
Our travel advisor for our Japan trip made this trip so enjoyable and memorable! From the very beginning stages of our planning to the very last day's request for dinner suggestions, his attention to detail and concern for our whole family was so very professional and always timely. Our family was very impressed... Read more
The service provided by this travel agent and his team was fantastic. The attention to detail and level of responsiveness was fantastic. We managed to see beautiful off the beaten path parts of Japan thanks to our agent. It was definitely one of the best trips we have been on as a family. Read more
This travel company and our concierge Agent helped us to plan and execute a perfect trip! He worked with us to understand what we desired, made recommendations, and used his impeccable no how to design a wonderful trip for my husband and me. He continuously followed up with us throughout our trip, directly and... Read more
Our trip to Japan was fabulous! We have used Zicasso many times to find the right travel agency that could be of the best service to us. Zicasso recommended this travel agency for our trip, and I am happy that we used them. They helped plan out every part of the trip including guides and excusrsions for us.... Read more
Fabulous trip! This travel company put together a very thoughtful 17 day itinerary for my wife and me. It was our first trip to the country and we wanted to see temples, shrines and do some hiking. Our travel planner arranged a trip that focused mainly on Kyoto and outskirts but included time in Hakone, Ugi, and... Read more
Excellent communication from the start. We gave this travel agency fairly short notice (about 6 weeks) to put together a trip to Japan. Our travel advisor did a wonderful job. She was in frequent communication, easy to contact, and tailored the trip to our preferences and budget. Before the trip we received an... Read more
1. our first hotel, though having no glaring deficiencies, was still below vacation expectations. the other two other hotels were excellent. the ryokan was a wonderful experience, with two nights just about right for our group.
2. all four guides were knowledgeable and entertaining. the kyoto and toyko... Read more
This travel agency was extremely organized and planned a perfect 8-day visit in Japan. At first, the packet of information and envelopes I received to prepare me for my trip was a little overwhelming, but after having delved into the details, it seems all the pieces were necessary, in place and well organized. ... Read more
My 3 weeks in Japan, organized by this travel agency was incredible! Months later, I am still smiling ear from ear when I think of that trip, in spite of the fact that I traveled alone with a dislocated shoulder, fractured arm and torn muscle.
I fell in the airport in Vancouver en route to Japan. I phoned my... Read more
My family recently got back from a 12 day trip to Japan planned by this tour company. It was a great trip and will be very memorable. The folks at this tour company were incredibly helpful with planning the trip, suggesting fun ideas and then booking everything from hotels, some meals and activities. All guides... Read more
Words could not describe the breath taking experience both my wife and I had during our 10 day trip to Japan. From the time we landed to our farewell, everything was taken care of in terms of site seeing, travel, booking for restaurants, private tours, and lodging. Our travel advisor has worked with us closely... Read more
This travel company is a top notch organization- with friendly, knowledgeable people who went above and beyond to make this a memorable experience. Exceptionally responsive to email questions and open to phone conversations when needed throughout the planning process. No detail was overlooked. Flexible to... Read more
I thought this travel agency did a fantastic job executing our vision of our trip to Japan. They listened to our thoughts and ideas and made some suggestions then put together a great trip. Their itinerary was very clear and the directions/instructions were very concise. The guides were very knowledgeable about... Read more
The trip was truly a once in a lifetime experience for my parents and I. Working with this travel agency was easy. I basically emailed them places I wanted to visit, hotels I wanted to stay in, duration of stay and they made everything happen. Everywhere we went, there was someone there waiting for our arrival to... Read more
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