I cannot find words to describe the great service our travel agent provided us by giving us a great itinerary, punctual service, perfect five star hotels located in the heart of town, and endless advise by our agent which made our trip a life time memory.
We travelled to Japan as a group of friends ( 6... Read more
I can't thank the team at at this travel agency enough for their professionalism, attention to detail and amazing customer service before, during and after our recent trip to Japan. Our travel agent's knowledge of Japan and recommendations were second to none. She took the time to speak one on one with my husband... Read more
We worked with this travel agent and her company and she/they did an outstanding job. It was my first time working with a vacation planner and I didn't know exactly what to expect. Our travel agent did a great job finalizing all the details of our trip, from an itinerary outline that I provided to her. We... Read more
Japan is an amazing destination! I felt that our travel agent and his associates planned the entire trip with extreme detail and finesse. I really enjoyed going to Japan; I thought that the food in general was awful but was able to find some Western food at times to make it through the trip. Read more
Overall the trip planned was a bit touristy. We like getting a feel of the people in different countries and expressed this to our planner. We were still sent to "tourist trap" areas. On the other hand, they were able to set up a few great experiences we would have never found on our own. Read more
The planning was quite efficient and we thoroughly enjoyed the trip. Our travel agent was always on top of things and at every stage before the travel/visa application/on the day of the flight, he was in touch and made sure that everything was in place.
Also liked the fact that he met us in person in the... Read more
Using this travel agent to plan our 1 week honeymoon in Japan was one of the best decisions we made! Our trip started off with a 5 hour flight delay from Canada which meant that we had missed the last train out from Tokyo to Kyoto. Before we had even landed, our travel agent had rearranged our hotels and trains, at... Read more
We had a fabulous trip to Japan! Our travel agency had every base covered and their arrangements worked exactly as planned. Travel within Japan was simple and the guides they arranged were terrific. Can't thank them enough for making our family trip one none of us will ever forget! Read more
The flight from San Francisco to Seoul went well followed by a good hotel and a good guide in Seoul. The bus tour was most interesting even though we had to skip some area due to the N. Koreans recently laying land mines (so we were told) and some pretty heavy rain. A bit of a surprise came when the tour bus... Read more
I have nothing but good things to say about Zicasso, my travel company and my agent regarding our recent trip to Japan. There was not a single glitch in our hotel reservations, train, subway and bus travel or any of the special lectures, classes and demonstrations he arranged for us. Each personal contact we had... Read more
My family and I had an amazing 2 week trip to Japan. I highly recommend the travel company we used, and would use them again. Our travel agent was responsive, helpful, and worked with us to craft a unique trip that fit our interests, which was a bit tricky considering our group of 6 was made up of 3 generations... Read more
Our travel agent and her crew arranged an impeccable trip to Japan for us-- a terrific mix of big city and small country villages. The guides were all fabulous and attention to detail was perfect. So glad we used this tour company. Read more
Our travel agent was amazing. I normally shy away from travel agencies, but decided to give this one a try. I wasn't disappointed. Definitely recommend if you want a memorable experience in Japan. Read more
This travel company planned the perfect vacation for my family by providing everything we wanted to experience. We were provided an app to use during our trip that listed all details of our itinerary along with our guides names, descriptions of each destination, directions with maps that worked off line and... Read more
Our travel company planned an amazing trip for us. We felt like we saw a lot in our time there, and they made it really easy for us to get around. They planned out everything and gave us detailed guides for every event. Read more
Our trip was fantastic. Our local guides in each city were absolutely amazing. One of our guides in Kyoto spent a considerable amount of time trying to help my husband locate his JR Pass, that he lost. Our accommodations exceeded our expectations, and our next trip to Japan will be booked with this travel agency... Read more
Our travel agent was extremely helpful in designing a customized itinerary for our first trip to Tokyo and Kyoto. He was available to meet remotely by videochat, was available to contact during our trip if there were any issues (which there were not) and to update us by email about the details of our travel during... Read more
This travel company created our Japan trip, and what wonderful experience it was. Our agent was exordinary in his ability to help plan a wonderful and effortless family vacation in the 9 days we had to travel. He worked closley with me to get a clear understanding of what we were looking to see and do and made me... Read more
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