My wife and I chose this agent and his company because he had spent 14 years living in Japan. He is also fluent in Japanese. We felt that he had the right combination of being an American who also was attuned to the culture and rhythm of Japan. We had been to Japan twice before – Kyoto for two weeks together; my... Read more
Our travel agent was excellent! He met us the first morning at our hotel in Tokyo and set the tone with expertise, answered any remaining questions we had and periodically inquired about our status throughout the remaining portion of our trip. He allowed flexibility during certain parts and arranged minor changes... Read more
What a magical trip to Japan! This travel company planned and tailored our trip from Tokyo to Hakone to Naoshima to Kyoto, and it went perfectly — transportation, guides, tours, and time on our own. Japan is a beautiful country — old and new — and the people are truly amazing. Highly recommend! Read more
The travel agency contacts were very responsive. They provided helpful information, and contact information for their guides in each city, upon request. We visited Japan and China, and the guides secured by this company were excellent and tried exceedingly hard. Their knowledge of English varied; our Beijing... Read more
This travel agent was excellent, highly recommended. He mapped out an excellent, diversified experience and, when we had to modify our itinerary because of illness, he accommodated us with continued excellent service and communication. He was also very knowledgeable about the shrines and other sites we enjoyed. Read more
We had a successful trip. It was well planned, everything ran on schedule, our guides and drivers were informative, our hotels what we wanted and the sights interesting. Our travel agent put all things we wished to do in the schedule. For example she arranged for someone to take us to the train, be at the next... Read more
The company was wonderful from planning the trip to actually being on the trip. The planners listened to what I wanted to do and planned a great vacation that for the needs and wants of both me and my husband. Travel packets provided were informational and provided great hints and wonderful summaries of... Read more
The trip was great, even with cloudy weather, some rain, and even a typhoon the last night we were there . Our tour guide was waiting for us at the Tokyo airport when we arrived. There were six of us in our group, which I think is the perfect number for this tour. We had a van to drive us around, and with six of... Read more
We would have given our travel review 4 1/2 stars based on the smoothness with which our trip proceeded and the quality of our guides. We also were largely satisfied with the hotel rooms, but would have preferred to work with an agency that provided more transparency regarding the range of options. Some of the... Read more
Our travel agency did a great job of listening to our interests and organizing the itinerary in a way that gave us the experiences that we wanted in the time frame we had. It was a custom tour experience that delivered a wide range of experiences making our trip an excellent vacation. The hotels were all... Read more
5 stars Our trip was fantastic.Overall we were extremely happy with our travel agency. Their response to our questions and needs were promptly dealt with. The planning and customizing to suit our ideas was great. Very organized and helpful and made traveling thru Japan on multiple trains easy and generally stress... Read more
Per our initial conversations, this travel agent planned a wonderful trip that met our budget - it was based on theZicarro online presentation. Our agent met with us upon arrival in Japan to make certain that all of... Read more
Absolutely fabulous trip - expertly and meticulously organized by this travel agency. Everything was perfection from beginning to end. We were a group of friends and family (8 total) who are very experienced and demanding travelers expecting perfection -our travel planner was able to organize a very special trip... Read more
My wife and I just return from a wonderful two-week trip to Japan that was set up by this travel company. When we visit countries we haven’t seen before we generally work with a travel agent who will help us put together a tour suited to our interests. In the planning process, there was a lot of back and forth... Read more
When we started thinking of visiting Japan we had no idea of where to begin and had a lot of suggestions from friends and family. We found Zicasso on line and sent an initial inquiry which was promptly answered followed by contact from this agent in Japan.
This was followed by many emails and some Skype... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.