Our travel agent and her crew arranged an impeccable trip to Japan for us-- a terrific mix of big city and small country villages. The guides were all fabulous and attention to detail was perfect. So glad we used this tour company. Read more
Our travel agent was amazing. I normally shy away from travel agencies, but decided to give this one a try. I wasn't disappointed. Definitely recommend if you want a memorable experience in Japan. Read more
This travel company planned the perfect vacation for my family by providing everything we wanted to experience. We were provided an app to use during our trip that listed all details of our itinerary along with our guides names, descriptions of each destination, directions with maps that worked off line and... Read more
Our travel company planned an amazing trip for us. We felt like we saw a lot in our time there, and they made it really easy for us to get around. They planned out everything and gave us detailed guides for every event. Read more
Our trip was fantastic. Our local guides in each city were absolutely amazing. One of our guides in Kyoto spent a considerable amount of time trying to help my husband locate his JR Pass, that he lost. Our accommodations exceeded our expectations, and our next trip to Japan will be booked with this travel agency... Read more
Our travel agent was extremely helpful in designing a customized itinerary for our first trip to Tokyo and Kyoto. He was available to meet remotely by videochat, was available to contact during our trip if there were any issues (which there were not) and to update us by email about the details of our travel during... Read more
This travel company created our Japan trip, and what wonderful experience it was. Our agent was exordinary in his ability to help plan a wonderful and effortless family vacation in the 9 days we had to travel. He worked closley with me to get a clear understanding of what we were looking to see and do and made me... Read more
This travel agent was very knowledgeable - overall and with local knowledge - of Japan and was tremendously helpful in planning our trip. Planning went smoothly and the actual trip even more so. i recommend this agent strongly and without reservation. Seth Read more
This travel agency did an excellent job of organizing my trip. They gave me a lot of great recommendations and listened to my input and created a plan that I was extremely pleased with. All the documentation they provided was accurate and was very easy to follow. Everything went as planned and I never had to... Read more
Wonderful trip. Everywhere we went was different. Accommodations were good quality and were located close to train and subway stations. Our travel agency provided four local tour guides that not only showed us some of the sights, but taught us how to use the transportation systems. We had tours on only four of ... Read more
Our travel advisor for our Japan trip made this trip so enjoyable and memorable! From the very beginning stages of our planning to the very last day's request for dinner suggestions, his attention to detail and concern for our whole family was so very professional and always timely. Our family was very impressed... Read more
The service provided by this travel agent and his team was fantastic. The attention to detail and level of responsiveness was fantastic. We managed to see beautiful off the beaten path parts of Japan thanks to our agent. It was definitely one of the best trips we have been on as a family. Read more
This travel company and our concierge Agent helped us to plan and execute a perfect trip! He worked with us to understand what we desired, made recommendations, and used his impeccable no how to design a wonderful trip for my husband and me. He continuously followed up with us throughout our trip, directly and... Read more
Our trip to Japan was fabulous! We have used Zicasso many times to find the right travel agency that could be of the best service to us. Zicasso recommended this travel agency for our trip, and I am happy that we used them. They helped plan out every part of the trip including guides and excusrsions for us.... Read more
Fabulous trip! This travel company put together a very thoughtful 17 day itinerary for my wife and me. It was our first trip to the country and we wanted to see temples, shrines and do some hiking. Our travel planner arranged a trip that focused mainly on Kyoto and outskirts but included time in Hakone, Ugi, and... Read more
Excellent communication from the start. We gave this travel agency fairly short notice (about 6 weeks) to put together a trip to Japan. Our travel advisor did a wonderful job. She was in frequent communication, easy to contact, and tailored the trip to our preferences and budget. Before the trip we received an... Read more
1. our first hotel, though having no glaring deficiencies, was still below vacation expectations. the other two other hotels were excellent. the ryokan was a wonderful experience, with two nights just about right for our group.
2. all four guides were knowledgeable and entertaining. the kyoto and toyko... Read more
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