I cannot speak highly enough about our 15 day family holiday in Japan! The service provided by this travel agency was seamless. The private guides were interesting and knowledgeable. We felt that they were more than just guides. It was like we had a friend in each city. They gave us restaurant tips as well as tips... Read more
Everything was so easy and every detail taken care of. The quality of the lodging was excellent and we enjoyed the sidetrips. I had an accident and sprained my ankle while there and their emergency team did a great job of supplying me with two English speaking medical clinics. I would definitely use this company... Read more
I've been to Japan five times over the last 15 years for business so this trip was for a purely personal adventure.
Traveling to countries where english is not a first language, I've relied on travel tours. Although no one in my social circle had used (you) Zicasso, I found their process, reviews and speed... Read more
Zicasso led me to the ultimate travel company. The travel company owner planned a trip for a friend and me that met our every wish. We saw the sights you would expect to see in Japan, but we also saw things through the eyes of our accomplished guides. Our accommodations were first rate and carefully selected. We... Read more
My wife and I chose this agent and his company because he had spent 14 years living in Japan. He is also fluent in Japanese. We felt that he had the right combination of being an American who also was attuned to the culture and rhythm of Japan. We had been to Japan twice before – Kyoto for two weeks together; my... Read more
Our travel agent was excellent! He met us the first morning at our hotel in Tokyo and set the tone with expertise, answered any remaining questions we had and periodically inquired about our status throughout the remaining portion of our trip. He allowed flexibility during certain parts and arranged minor changes... Read more
What a magical trip to Japan! This travel company planned and tailored our trip from Tokyo to Hakone to Naoshima to Kyoto, and it went perfectly — transportation, guides, tours, and time on our own. Japan is a beautiful country — old and new — and the people are truly amazing. Highly recommend! Read more
The travel agency contacts were very responsive. They provided helpful information, and contact information for their guides in each city, upon request. We visited Japan and China, and the guides secured by this company were excellent and tried exceedingly hard. Their knowledge of English varied; our Beijing... Read more
This travel agent was excellent, highly recommended. He mapped out an excellent, diversified experience and, when we had to modify our itinerary because of illness, he accommodated us with continued excellent service and communication. He was also very knowledgeable about the shrines and other sites we enjoyed. Read more
We had a successful trip. It was well planned, everything ran on schedule, our guides and drivers were informative, our hotels what we wanted and the sights interesting. Our travel agent put all things we wished to do in the schedule. For example she arranged for someone to take us to the train, be at the next... Read more
The company was wonderful from planning the trip to actually being on the trip. The planners listened to what I wanted to do and planned a great vacation that for the needs and wants of both me and my husband. Travel packets provided were informational and provided great hints and wonderful summaries of... Read more
The trip was great, even with cloudy weather, some rain, and even a typhoon the last night we were there . Our tour guide was waiting for us at the Tokyo airport when we arrived. There were six of us in our group, which I think is the perfect number for this tour. We had a van to drive us around, and with six of... Read more
We would have given our travel review 4 1/2 stars based on the smoothness with which our trip proceeded and the quality of our guides. We also were largely satisfied with the hotel rooms, but would have preferred to work with an agency that provided more transparency regarding the range of options. Some of the... Read more
Our travel agency did a great job of listening to our interests and organizing the itinerary in a way that gave us the experiences that we wanted in the time frame we had. It was a custom tour experience that delivered a wide range of experiences making our trip an excellent vacation. The hotels were all... Read more
5 stars Our trip was fantastic.Overall we were extremely happy with our travel agency. Their response to our questions and needs were promptly dealt with. The planning and customizing to suit our ideas was great. Very organized and helpful and made traveling thru Japan on multiple trains easy and generally stress... Read more
Per our initial conversations, this travel agent planned a wonderful trip that met our budget - it was based on theZicarro online presentation. Our agent met with us upon arrival in Japan to make certain that all of... Read more
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