We just got back from our best vacation ever and we wanted to thank you and your team for your excellent work organizing our trip. You delivered on all of your promises. In fact, the: luxurious and well-located hotels, superb private tours (especially Vatican City, Pompeii & Herculaneum), skilled and friendly... Read more
Our travel agent planned the trip of a lifetime for my husband, myself, and our two teenagers! We were looking for a trip that included 3 different cities (Venice, Florence, and Rome) as well a visit to Pompeii and the Amalfi Coast. During our initial conversation, our agent was able to quickly assess our... Read more
Grazie! You planned and delivered on a dream vacation through Italy. As a mother traveling with two boys, 15 and 18 years old, every detail was attended to with something for everyone! It was spectacular--we traveled from Venice, through Florence, Sorrento (Amalfi and Positano) and Rome. Highlights included a... Read more
Our 1st trip to Italy was to celebrate our 25th wedding anniversary. Thanks to this agent and her company / Zicasso it was the TRIP OF A LIFETIME!!! You MUST use this travel agent if you are wanting to go to Italy. Our agent planned out a custom itinerary that took us from Venice to Florence and then to Rome. ... Read more
Our trip organized by this travel agency was OUTSTANDING. Huge kudos to our travel agents for their knowledge of the areas we wanted to visit, their attention to detail, and their ability to stay within our budget for an incredibly memorable trip!
After traveling to the the Italy hot spots 5 years ago, we... Read more
Our travel agency delivered one of the most amazing, relaxing, seamless vacation for a family of 4, including 2 pre-teens. The owner and his wife have established a superior team in Italy. The hotels/ B&Bs were straight out of movie sets, the people who guided us were engaged and thoughtful.
We have just returned from the trip of a lifetime! Thanks to this travel company and our agent, our custom-designed 13 day tour of Italy was perfect. We easily followed the instructions in our travel packet, our tickets and vouchers were organized and accepted everywhere, every guide and driver was on time and... Read more
We had been dreaming of a trip to Italy for many years. We delayed travel due to the ages of our children, but decided that at 9 and 13 they were ready to go. It was extremely important to me that we find the right balance between touring and rest time so that we didn't wear the kids out and cause them to grow... Read more
My husband and I decided, last minute, to take a couple of extra weeks to see a bit of Europe after a business trip. We decided to use an agent to help plan the trip, as we only had a month before we were to leave and no time to research. We usually book all of our own travel and were a little skeptical of the... Read more
My wife and I recently took our two week Honeymoon to Italy. To say the trip exceeded our expectations in every aspect would be an understatement. Not only was the country beautiful and the food amazing, but the service provided by our travel agency was second to none! Our agent, the CEO, was the first person to... Read more
From the beginning stages of planning our trip to Italy with this travel agency (and specifically our travel planner) we knew we were going enjoy this trip of a lifetime. All we needed to do was provide our budget and "wish list" and he worked his considerable magic from there! We ultimately visited Venice,... Read more
I decided to take an extended (7 week) vacation through Europe, visiting 4 countries and 13 cities, with various friends coming and going throughout my travels. The trip itself was complex, with the added intricacy of the various desires, personalities, budgets, and availabilities of my traveling companions.... Read more
Well first and foremost their customer service was absolutely superb! We were not really sure what we would like to do and our agent and his staff were very, very helpful with ideas and suggestions, since they frequently spent time there themselves. The itinerary the provided was full but not to busy that you didn'... Read more
I cannot rave enough about my experience with this travel agency and their part in making our visit to Italy the trip of a lifetime! From the very preliminary planning all the way through our time in Italy, our agent was prompt in responding, professional, attentive to details, helpful and committed to designing a... Read more
A trip to remember for a lifetime! This trip was planned around our wedding in Siena, and honeymoon traveling in multiple cities. Wonderful attention to detail in our planning stages leading up to the trip. Our agent was keen to understand our interests and expectations, and based on this, suggested locations and... Read more
Our trip couldn't have been better and this travel agent is truly incredible. We kept pushing off planning our honeymoon because it seemed so daunting. After finding Zicasso and getting connected with our agent, we had 3-4 weeks until we were leaving. She was extremely quick with communications and made any... Read more
We have traveled extensively around the globe as a family of 4, but had never used a travel agent until we were planning our vacation to Italy for Christmas. I used Zicasso to connect with this travel company, and worked with this agent to plan our dream vacation for the holidays. Our agent was incredible in every... Read more
This travel agency organized a magnificent luxury trip for our family of 4 to Venice, Florence and Rome (with a short side trip to Bologna).Only given a week window to organize and plan our trip, every detail was considered. All of the transfers and drivers were on time and first rate. No problems fitting luggage... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.