We are a family of five with two teenagers traveling with us. Keeping them interested throughout the vacation was a challenge and our agent and his group put together the perfect itinerary. We had a very active vacation spending two days in Venice, Florence, Montalcino, Sorrento, and Rome. Every transfer was... Read more
We worked with this agent who is phenomenal! She did a great job planning our trip and so happy we chose this company. The trip was perfect; we were able to enjoy our time without having to stress out about little details since everything was taken care of. I also liked the fact our itinerary was a perfect... Read more
Our agent was fantastic! She provided top notch, detailed travel guidance for our group. Her attention to detail was phenomenal!!! Every part of our trip was planned with care and thoughtfulness. We were so impressed by her contacts and colleagues in Italy. Everyone treated us with kindness and respect. We are... Read more
Everything was excellent. This is the first time I have ever used a travel agency, and I will never go back. Not only were the hotels and excursions exactly what we wanted, but the travel portion of our trip was so EASY. We travelled to Italy on our honeymoon, so there was a lot of planning for the wedding, and... Read more
Amazing!! Our agent prepared based on our limited time and the requested cities the best planned vacation we have been on. We were collected in style by our private drivers and shown through the various cities by very knowledgeable and friendly guides.
In Rome, our guide was spectacular! He treated us... Read more
First off, we had an amazing time on honeymoon because every little detailed was worked out by our travel agency. Bottles of prosecco welcomed us at every turn, the drivers were always early and the trains were actually on time. The quality of the local hotel and spas that were arranged were better than expected... Read more
Our trip was fantastic! Well organized, excellent hotels, great tour guides, our reservations for dinners greats. All on time. I strongly recommend Zicasso for organizing a trip. Our organizer was great!!! Read more
Our trip to Italy was wonderful and our agent planned our trip following all our requests. She was attentive to our needs and responded to all our questions. We were in good hotels (except for Pisa) that were centrally located and the activities that were planned were fun and interesting for the most part. Read more
Our agent was outstanding. I already have recommend Zicasso and this travel agency to friends. All of the guides & drivers were punctual and knowledgeable. Hotels were all top notch. We really enjoyed Residenza Paolo VI in Rome. This hotel had outstanding service and is located right next to Vatican City.... Read more
This agent and his team are amazing at what they do. Not only did they plan an incredible trip for my daughter and I but they checked in with us and our drivers during our two week stay. He took a great deal of time to plan the perfect trip for us and then ensured that it was a perfect two weeks in paradise. ... Read more
We had a wonderful trip and due to our agent and her company. It was amazing and we had several different issues before the trip and during the trip and she helped us to work them all out including a vehicle that broke down and she helped us find a ride to our hotel. It was a tremendous experience and a trip of a... Read more
Very good service. They listened to what we wanted to achieve. Made good suggestions and patiently worked through the changes until we had the perfect itinerary. Then executed everything. Great company. Read more
This company is a great travel agency. Our agent was professional, friendly, and helpful. Her recommendations on most of the tours was very helpful. The cell phone that the company provided for local use was invaluable. Read more
First I will say the trip and the plans we made with Zicasso was wonderful. No trip is perfect and you cannot expect for everything to go as planned, but to me the real mark of a person and company is how they respond when things do not go well. With our experience the effort and care the team gave us was... Read more
We were two couples traveling to the Dolomites in northern Italy, to enjoy hiking and climbing. The trip was beautifully planned covering multiple small towns / settlements, great hotels, private transport arrangements and private mountain guides.
Overall, our trip to Italy was wonderful and we could not have asked for a better experience. Our agent and this company did an amazing job of working with us to plan exactly what we wanted and considered every request. They made it easy and hassle free to explore the culture and scenery of the country. Also, our... Read more
Our travel company did a good job in reservations and confirmation for all the activities on our trip. We had a very relaxing trip as per our requirement since the beginning with the travel company. Stress free! Read more
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