Our trip was flawlessly planned and executed by this travel agency. Everything was perfect, from the excursions, tour guides, travel and hotels. We could not have asked for a better trip. Our tour guide in Rome was incredibly knowledgeable, friendly and informative. He customized our tours based on the sites and... Read more
This travel company organized a beautiful and memorable trip for my wife and I for our 30th anniversary. Everything they planned — the drivers, the tour guides, the hotels and the places we visited were all so good. Our travel company took care of things during the months before our trip and was available for us... Read more
This travel agency and this travel planner are amazing! Our travel planner worked with our budget, gave phenomenal recommendations while we were in country, and had all important logistical steps perfectly planned. I would recommend for anyone traveling to Italy. Read more
I know it has been over two years since this trip, but it was without a doubt the trip of a lifetime. It was my father, my boyfriend and I that spent 12 days in Italy, visiting four cities in total: Venice, Florence, Rome and Sorrento (on the Amalfi Coast). This trip was incredible, with the perfect itinerary. We... Read more
Sometimes an agent knows you better than you know yourself. We did a complete overview of Italy in 29 days. It was extraordinary. It taught me more about myself and what I like than any other trip out there. It taught me so much about Italy and its people.
Our holiday was fantastic! We had a great time and saw everything we wanted to see, and more, in an effortless way right from inception when our travel company formulated our holiday based on our discussions through to its conclusion. We found the hotel locations where we stayed were perfectly suited for us to see... Read more
This travel agency is a wonderful company. I am completely satisfied with them.They kept in constant contact with me and planned a perfect trip. I will definitely use them again the next time I travel. Read more
Our trip was very well planned and matched our requests and expectations perfectly. Our travel agent was very patient and accommodating from the beginning. We decided to take our trip last minute (3 weeks in advance), and had specific requests on hotel type (number of beds and size, proximity to sites, quality),... Read more
We used Zicasso last year for our trip to Barcelona and the experience was so good without hesitation we used them for our trip to Italy. Zicasso then put us in contact with an amazing travel agent from this tour company, who was able to make our trip to Italy an incredible one.
This travel agency was an absolute dream to work with. They were always accessible - while planning the trip and even while during our trip - and were always helpful. Each hotel we stayed at for my honeymoon was incredible (an incredible room and view at each property), and the few excursions we took (sunset... Read more
The trip was amazing and this travel agency did a fabulous job planning it. Our travel planner was easy to work with, spoke perfect English, and made sure that everything was taken care of upon our arrival. We did not experience any problems when meeting our tour guides, our trains, or our private transfers from... Read more
This travel agent did it all. We absolutely love Italy and she filled it with interesting things to do every day. Private drivers, excellent tour guides, private cooking class, mountain bike ride through the wine country, tastings, and even our dinner reservations were all awesome. I would recommend this travel... Read more
The initial experience was good when planning the trip. There were some snafus in getting our materials and itinerary to us. They made the determination to send the information in 2 packets instead of to each of us (5). It would have been helpful to know that in advance, and one friends information was included... Read more
This was a trip of a lifetime!! These travel agents were the BEST!!! They are agents based in Umbria. You couldn't ask for more tips and advice from a local. Unfortunately we started off with a huge connection lost/ baggage issue with the airline and our connection in Amsterdam to Milan. Our agent stepped in and... Read more
Trusted Reviews of Travel Agencies & Tour Operators
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Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.