We absolutely loved our Italian vacation planned by Zicasso. Every detail was executed to perfection. From the questionnaire that we initially filled out to the flight home. Our agent and his team listened to what we wanted to do and filled in the rest of the blanks. The result was an experience of a lifetime. We... Read more
My wife and I booked a trip to Italy with this travel agent. She was very knowledgeable and organized. Our agent was responsible for us having an unforgettable visit to Italy. The Hotels, the Drivers, Trains, and especially our Personal Guides with skip the lines option, were the best. I have to say the guides were... Read more
Our experience with this travel agency was exceptional from beginning to end! Our contact with this travel agency went out of his way to communicate with me and answer all my questions and concerns. I spoke with him by phone on at least three occasions and he was easy to reach and prompt with his response. My... Read more
I made this trip with my mother who is 73 yrs old, it was our annual mother/daughter trip and given the LOS 14 days, I really wanted it to be special, comfortable but at the same time try to see the best and most we could.
Places visited were: Rome Venice, Florence, Sienna, Pisa, San Gimignano, Pompei, Capri... Read more
Overall great service, particularly in Croatia and with my Croatia rep prior to going. Some minor issues (the travel company needs to know a little bit more on flights and luggage, as well as some minor other things). The travel company was great and I'd recommend them. My... Read more
We had an excellent experience with this travel company. It was my father-in-law's first trip to France (Paris) and Italy (Florence, Tuscan country side and Rome) while the rest of us had already been to each of these places. Thus, they were tasked with crafting a trip that not only let a newbie see all the... Read more
My travel designer was informative and interested in what I needed/wanted to do. The tailored itinerary was excellent, really detailed and made it easy to prepare for the trip. The little extras (eg the package awaiting me when I arrived in Venice) was thoughtful and much appreciated (that corkscrew got a good work... Read more
Overall, the trip was excellent and the travel company did an amazing job. Everything was planned perfectly and every detail covered. All of the hotels were very nice and in great locations. All of our tour guides were fun and very knowledgeable. Having a personal tour guide really enhanced our experience of... Read more
A lovely trip experience! We appreciated how quickly the staff responded when issues arose! Of note, we highly recommend that all non-Italian speaking guests who are staying in Vernazza Cinque Terre are informed that they are NOT brought to hotel as there are no cars allowed. We finally found the restaurant where... Read more
We were thrilled with our travel agency's services and expertise, they helped us plan a fantastic itinerary and we had a great trip. It was well worth paying them to help us design our itinerary and activities and manage the logistics for us, rather than trying to do it on our own. They managed all details which... Read more
This Italy travel company and our tour advisor did a fabulous job planning and arranging all the aspects of our 6 person private 10 day holiday. All ground transportation was timely and comfortable, accommodations were great, guides and tours were very informative and fun and someone at the travel company was... Read more
We had a wonderful experience booking with this travel agent. She took are of every detail of our trip, was very responsive and made sure we were comfortable with all hotels before booking. It was a wonderful stress free vacation and the tours/guides used were top notch! Would highly recommend Zicasso and this... Read more
Our trip was amazing!! Our travel designer did a fantastic job planning out our itinerary. The hotels and location were perfect as were the balance of the days and activities. An unforgettable trip! Read more
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