Our travel agent did an amazing job on our trip. From the beginning in helping us plan our trip and pick what we wanted to do, to being easily reachable during our trip and helping us explore the cities. Our rooms were perfect and the guides our agent picked did an amazing job. We got a really personalized view of... Read more
This was my first time working with a travel agency to book my travel plans and it happen to be our honeymoon as well! There were zero problems for everything that was booked and it all went flawlessly. Each day we had 1-2 things that were planned for us while the rest of the day we had to relax or entertain... Read more
The trip and travel company were overall very good. The company that drove us was prompt and courteous. Almost all of the tour guides were great. The hotels in Sicily and on the Amalfi coast were awesome. The hotel we had in Rome was below par compared to the rest of them, and compared to what we asked for. ... Read more
We were blessed to find this amazing agency as I was at a loss for navigating the trip of our lifetime on my own. Our agent was a "true gem" who made our trip everything we thought we wanted and more. Her specialized and compassionate guidance truly made our trip, that of a lifetime. She... Read more
After contacting Zicasso they immediately sent our request out to a couple of agencies. This travel agency immediately got back in touch with us to see how they could help us. They wanted to know everything we wanted to do in Italy and which things were most important to us. I have never dealt with another travel... Read more
We must say, our highest expectations were met and in some places, exceeded - this was a special vacation for us celebrating our 10th Anniversary and my Wife's first trip to Italy so we really wanted something special - and Zicasso / our travel agency certainly delivered!
I love everything about Italy and wanted to give my husband an introductory sampling of why my love for Italy runs so deep. I worked closely with this travel company to design an elaborate and multifaceted itinerary that provided us with a grand tour of this amazing country across a 10 day excursion. Our essential... Read more
Our trip to Rome and the Amalfi coast was a once in a lifetime experience. We loved the hotels, private guides/drivers and the itinerary. The scenery was phenomenal and the boat and land tours were fantastic. Read more
Overall the trip went well. However, this travel company did not measure up compared to the travel company in Spain the year before. Some of the guides were very good, but the driver/guide in Naples spoke very little English and did not seem very knowledgable about the phenomenal Caravaggio art in the city. The... Read more
Our foursome was looking for specific destinations. We knew where we wanted to go and what we wanted to do. Zicasso put together the perfect trip for us. It was 5 star service all the way, no problems. The hotels were super, the guides were outstanding, the drivers were top notch in comfortable Mercedes vans. We... Read more
We are in our middle 70's ...went to Italy to celebrate our 55th anniversary. We loved that fact that everything little detail was taken care of....drivers picking us up and the airport and train stations...fast train tickets bought and all the details written down as to how to manage the train station. Details... Read more
Our agent did a terrific job in making the arrangements for our trip. The hotels selected in each of the cities were well located with excellent amenities. All of our tours, pick-ups and excretions were on time and well done.
The travel company planned trip was wonderful! All the hotels we stayed at were amazing and very friendly. They accomdated us and our children above our expectations. Every driver and reservation went off without any issues or delay. Will definitely use them again for a future trip. Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.