We can't say enough positive things about our wonderful trip to southern Italy. We have visited Italy numerous times, are picky travelers; and my wife and I have different tastes about pace and activities while traveling. Our trip planner really listened to what we wanted and really customized the trip to match our... Read more
My wife and I just returned from a 10-day trip to Italy and working with our travel specialist was a real pleasure. Our planning started over a year ago and our travel specialist worked with us on putting together a customized literary that incorporated... Read more
The trip was outstanding... well beyond our expectations.. the travel company had everything lined up ... drivers.. .great hotel choices. Restaurant tips were excellent..We had a very busy schedule and there was not one hitch the entire trip. I would and have recommend this travel company to friends and family. Read more
Planning the trip began with a phone call where our trip planner learned a bit about what we wanted from our trip, and if there were any particular cities in Italy we wanted to see. We only went through two revisions on the proposed itinerary, which made it super stress free on our end! She really listened to what my... Read more
Our tour designer did an amazing job creating an unforgettable itinerary that met the needs of my family! My questions were answered clearly and promptly, and I had many questions. Our accommodations were unique and beautiful. We could not have imagined a better Italian vacation. Read more
Trip was very good. Everything was well coordinated and only a couple of hiccups.
Overall comments: Rome: 4 days in room was perfect, wouldn't want to do more. Can't trust taxis so happy we had drivers and guides. The private guides are the only way to go. We saved hours in lines, had personal... Read more
Only one minor issue on the entire trip (requested first class train tickets) which I will attribute to a communication issue, every other aspect was as requested and went beyond expectations. Read more
Our trip to Sicily was wonderful and it was all due to our travel specialists! They got a good sense of what we like to do on vacation and then tailored the trip to our interests. Our guides were amazing, the drivers were great, and we had access to things we never would have been able to see if we planned this on... Read more
Our trip planner was great to work with. She really heard how we like to travel and the kinds of experiences we were hoping to have while in Italy. Other travel agents had their agenda they wanted to promote. We wanted interesting accommodations, not run-of-the mill, and tours that would give us a sense of place. She... Read more
When my daughter surprised me with a trip to Italy with her, we weren't certain where to begin. We checked out tour companies but they didn't seem to match our needs; then I came across zicasso.com. After completing my wish list, Zicasso seemed to perfectly choose this travel company to plan our trip. Our travel... Read more
the country is fabulous, the hotels were great choices as were some of our guides - ones in Capri, Lecce and Matera were super. some days advertised as being with English speaking guides turned out to be barely speaking English drivers who were not guides but merely drivers. that was the major disappointment of... Read more
My husband and I had the most wonderful vacation in Italy. You partnered us with a great travel agency based out of Venice. Our travel specialists were really great listeners, and were able to create such an amazing itinerary with our input. And, at one point during our trip, we found out that there was going to be a... Read more
This travel company and our consultant provided excellent service from our first interactions planning our trip through our return. She listened and was attentive to our desires and our trip was everything we hoped it would be. Italy is a beautiful country with many amazing sights and friendly people. There were too... Read more
The trip was amazing! It seemed like we did quite a lot! Florence and Tuscany were amazing! We loved Florence and wished we could have stayed there longer. Sorrento was stunning! We loved being by the ocean and we loved the boat tour and farm tour! Definitely highlight of the trip! Also Pompeii was one of my... Read more
Thank you to my trip planner at this tour company for creating the most wonderful Europe bucket list trip. .... Paris, Venice, Rome, Tuscany, Santorini & Mykonos, Greece! Right from the get-go my trip planner has been in contact with me either by phone or e-mail helping me plan where I want to go and what I... Read more
I worked with this travel planner as I planned a recent trip trip for friends. I have been traveling to Italy for over 45 years, but needed help due to a health issue. To work with my planner was a dream. She was helpful, collaborative, flexible and had ideas I’d never considered. That surprised me. What outstanding... Read more
Our trip planner and her associates were very responsive and quick to answer any questions I had. They also were concerned about staying within my budget. The hotel and train reservations were very good and each of the guides our planner selected was excellent. Read more
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