Doug was fantastic. He took into consideration our wants, needs and budget and planned a lovely Italian vacation for us. What a wonderful, stress-free way to travel! All transportation was arranged, our hotels were all lovely, our guides were cordial and knowledgeable, and Italy was it's typically beautiful self. Read more
The whole visit to Venice was great! The Igea was a lovely place to stay...centrally located!! The private transportation was really appreciated...most people were punctual and knowledgeable. Our private guide, Luisella was bright and a delight to spend time with!!!
Daniella, thanks so much for your restaurant... Read more
Our Italy family vacation was a trip of a lifetime. We took our children ages 20, 21 and 22 and everyone was happy. The travel company was great. We had travel vouchers for our activities and not having to stand in the queue for museums and other things was great. Also, paying for our trip before we went felt like... Read more
The travel agent booked rooms on the first floor of every hotel (4 in total) we stayed at. Something that really bothered me. She also paid no attention to my request for connecting rooms, despite the fact that she knew we are a family of 4, parents and two children ages 9 and 11. Read more
Our trip was fantastic. Italy is a beautiful country. We are very happy that we didn't try to go to too many areas as it would have been too much for us. We were basically in the Tuscany area, Cinque Terre, Florence, and Rome. We loved the food and wine. The Tuscany area is so beautiful just to drive around and to... Read more
The entire trip was fantastic -- the hotels we stayed in before and after the cruise (in Rome and then Athens) were perfect locations and very nice hotels. The Wind Spirit cruise was fantastic . . . much more relaxed and casual than a large cruise ship. The smaller size of the ship also enabled us to easily cruise... Read more
It was great to have all our reservations made and hotel expenses paid before we left. We knew where we were going, everyone expected us and that all went without a hitch. We also appreciated having someone meet us at the airport when we arrived in Rome.
We weren't overally impressed with the bus trip to Pompeii... Read more
Very smooth trip. Suzie and Laura got us to every place that we wanted to go. The hotels, transfers, trains and tours were all just what I wanted. Suzie listened, asked the correct questions and she and Laura were more than willing to change one of the hotels. Read more
The travel company was very nice and helpful in preparation leading up to our trip. I like that they would call me to ask questions rather than just sending an email. Every member of the team was helpful and courteous. My main travel agent, Suzy contacted me after we returned to see how the trip went. I filled her... Read more
We really enjoyed our stay on the island of Crete. The old Venetian town of Chania was very charming and maintained a lot of its old world charm. The hotel this Greece tour operator booked for us, Casa Delfino Suites was a true delight. It was situated conveniently in the town's square, walking distance to many sites... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.