It could not have been better! From start to finish everything was first class. Every time our driver picked us up it was in a Mercedes Benz. The Italian trains, sitting in first class was comfortable and right on time. All our guides were fluent in English, very polite and knowledgeable. We asked for some wine... Read more
Our agent at this Italy travel company did a great job organizing our Northern Italy trip that included Milan, Parma, Modena, Verona and Venice. It was very well coordinated and the price was reasonable. We had a diverse itinerary that included everything from wine tasting to driving ... Read more
This Italy travel agency did an excellent job for us. They were extremely responsive and flexible, and the guides they booked were top notch. When my husband and I got sick on day, they even called the hotel on our behalf to ask them not to disturb us and extend our check out time so we could rest.
This European travel agency was amazing to work with. They really did plan the trip of our dreams and were available for any questions that we may have had. Our agents were amazing to work with and I would recommend them to anyone who wants the trip of their dreams. They responded promptly and had wonderful ideas.... Read more
Our Italy travel agency created a perfect vacation to Italy based on our interests and requests. They answered every question and responded to emails very quickly! Our agent was very helpful in every step of the process. She made great recommendations, set up our transportation, and checked in with us along the... Read more
We had a wonderful time and so appreciated all of this Italy travel agency's assistance. The tour guides were so informative, friendly and always on time. Each of the drivers was also on time and efficient. We plan to recommend to friends and family planning a trip to Italy. Read more
Zicasso and this European travel agency were absolutely fantastic! Our agency gave us many options for our trip and we customized the entire itinerary. They gave great suggestions and after we firmed up our plans, every detail was covered. Every driver was extremely professional and on time and we never had to... Read more
Our agent was such a helpful person and a joy to work with every time we talked. All of our wishes and concerns were addressed and explained. When we wanted a change it was done as soon as possible and the best options were chosen for our trip. Everything that this travel agency planned for us was up to and above ... Read more
They were wonderful! They made a customized trip according to our wishes.They looked after every detail. The guides they used for tours were outstanding especially in Florence and Rome. They responded to requests quickly and went above and beyond to make us happy. Even when we had a couple small questions while... Read more
Extremely friendly, helpful travel company that created an amazing trip to Rome/Venice for us. Great tours, excellent restaurant recommendations, and the perfect combination of activities and down-time. Wonderful vacation and we so appreciate the effort and details that our Italy travel agency put into our trip... Read more
This Italy travel agency is ethical and works hard to maintain integrity. When a couple of the tour contractors they booked me with were less than expected, this agency was responsive to comments that the choices didn't represent their interests or services well. Even after the trip was concluded this agency wanted... Read more
The trip was outstanding and the travel company was excellent. Everything went very smoothly and any concerns were quickly addressed and solved. We loved where we stayed overall and our tour guides were phenomenal! The private transfers were a fantastic way to go! Read more
It was a great trip - like an Intensive Italy course! The best part was the tour guides and the smooth logistics provided by our Italy travel agency. The guides were just great across the board - knowledgeable, flexible, kind, open to questions, interesting, had good stories that kept us all engaged, etc. - and the... Read more
Our trip to Italy was just as amazing as I had hoped! Our agent at this Italy travel company organized the transfers and private tours for each of our stops through the country. And each was perfect! The transfers all went extremely smoothly and without a hitch. The tour guides were the absolute best I've ever... Read more
This European Travel Agency: Proactive, consultative, creative in giving ideas to suit our interests. Great customer service. Had a little emergency during the tour (the arranged guide did not pick us up) and had to call their urgent hotline (which I understand was in the middle of the night in the USA), and they... Read more
We decided on the trip almost at the last minute, and we requested a list of places that would be certainly impossible to travel within one week if we were to plan it by ourselves. However, from the beginning stage of planning to the moment we departed Italy, everything was so well organized and communicated that... Read more
We envisioned taking an extensive, in-depth journey throughout Italy, but not being familiar with the various destinations, the highlights that needed to be visited, the hotel quality, and the general rhythm of life in Italy, we decided to hire a travel agency to work with us. It resulted in a very pleasant... Read more
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