This travel agent provided good, basic services for our trip. Their hotel selections were very good and most of the guides they selected were above average. They were also responsive when we encountered problems enroute and tried to help us overcome some obstacles. Their printed itinerary book was very handy, but... Read more
This Italy travel company and specifically our agent did a great job catering to our desires. We told her we wanted to explore the culinary best of Italy staying in the countryside or small towns and that is exactly what they gave us. We had private wine tastings, a private Tuscan cooking class, private Murano... Read more
My trip was great because it was to Italy! I was disappointed in many aspects of my planning. My agent didn't always seem to understand what I was asking for before I left. Whenever I tried to get in touch with her, she was basically not there. Then when she did contact she just apologized and told me how busy she... Read more
Planning a 3 week trip (Venice, Florence, Tuscany, Capri, Positano, Rome) became overwhelming to us and we did not want to spend our time in Italy figuring how and when and what to do. That is when we had the great fortune of finding this Italy travel company.
Our trip was wonderful! After many months of emailing back and forth, our travel agency created us the perfect intinerary for our trip. Being it was our first time in Italy, we basically put the entire trip in their hands. From start to finish they blew our expectations out of the water! We were able to communicate... Read more
This trip was so efficiently planned and I am so very happy to have found a company the specialized in where I wanted to go. For our family this was a once in a lifetime trip and our travel agency helped us not only keep the cost down but made this a luxury vacation. They listened to all of our requests and... Read more
Great experience from start to finish working with this agent and his team. It was extremely comforting knowing the team was available whenever we needed them. We would highly recommend working with this agent on your next trip and can't wait to start planning our next adventure with his team. Read more
Our vacation was excellent. The private guides in the cities was the best way to see the city and interact per region. Our guide in Florence was excellent as was our guide with the Prosecco tour in and around Venice. Taking the trains was easy and the guidance you provided made it easy to navigate (have to admit... Read more
This travel agency was a dream to plan a vacation with. From the moment I started planning with only a vague notion of where I wanted to go and what I wanted to do, to the minute I got on my return flight; our travel agency and my trip planner, were with me every step of the way. They helped me narrow what places... Read more
Our agent at this Italy travel company did a wonderful job putting together an itinerary that exceeded our expectations! He was extremely responsive before our trip; if I had questions about anything, or wanted to modify something, he did it without hesitation, and in a timely manner. He also made himself available... Read more
Our trip was more incredible than we imagined, and it is due entirely to this travel company and our wonderful travel agent!! My agent worked with me over the course of 6 months to plan a vacation to Italy and Greece for my husband and I. During the planning process, we switched dates and made several requests... Read more
I was matched with this travel agent when I initially looked online at Zicasso. This is actually the 2nd trip we have planned through the site. A fried and I planned a trip to New Zealand last year that was phenomenal! Our travel agent was excellent and quick to respond to all the questions I had. She understood... Read more
The trip overall was unforgettable. What made this trip less stressful was the fact that Cathy was accessible and answered all questions in a timely manner. The tour guides provided were very knowledgable and the tour lengths were appropriate. The amount of free time vs a guided tour was very balanced. The... Read more
We booked a wonderful 12 day trip through Italy with this travel company, visiting Venice, Florence, the Tuscan countryside, and Rome. The agency was very patient, answering all our questions, tweaking the itinerary, and offering last-minute help before we left. Everything went very smoothly once we were in Italy... Read more
We worked with this Croatia travel agent to plan our honeymoon. We outlined our budget, location ideas, and activity preferences and she planned the perfect trip. We couldn't be happier with our choice to work with her and her team and highly recommend her agency.
The trip was a perfect blend of leisure,... Read more
Every detail was flawless. The transportation was never late, the guides were outstanding, and the hotel locations and amenities were perfect for us. Our travel company provided us with a phone which we didn't really need to use since we had absolutely no problems or questions, and they called us on it just to... Read more
My husband and I had a fabulous trip to Italy with the help of this agent and her company. She created a well crafted itinerary for us which was the perfect balance of sight-seeing and relaxing. The hotels she recommended were in great locations for each city, and the drivers and tour guides we used were friendly,... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.