The trip was extremely well orchestrated and a representative was always a call or text away if there were any issues. The hotels, activities, transportation, and travel assistants were excellent! It was great to know all aspects of our trip were booked so we could just enjoy our days. We would definitely book with... Read more
Our trip was wonderful. A large part of that is due to the thoroughness and detail provided by this travel agency. Our travel specialist worked with me to make sure we did what we wanted to do in our time frame, find hotels that were wonderful and in ideal locations, and within our price range. In addition, his... Read more
Our trip to Italy was amazing and beyond what we dreamed it could be. This travel agent and her company were wonderful and really did make our dream trip come true. When we go back to Italy we will definitely use this travel agent and her company again. Our agent really listened to what we wanted out of this trip... Read more
We were beyond thrilled using this travel company!! Our travel agent was fantastic in every aspect. I went to Italy with my two daughters for an important girls vacation. We wanted it to be stress free on every level. I was apprehensive to send my deposit directly to the agency as I was unfamiliar with this... Read more
My husband and I traveled to Italy in May 2018 and our trip was set up by this travel agency. We toured Florence, Positano and Rome for 10 days and our travel agent made sure that every detail was in place before we started the amazing journey. She arranged trains, private drivers, hotels and tours for us. ... Read more
Our trip was perfect! It was the right combination of places and time, enhanced by great accommodations, smooth transfers and superb guides. We were all so impressed by the responsiveness of the company, with a team that was always available, responsive and helpful. Read more
A lot of the holes in the trip are because I did not ask more questions and give better directions. Overall trip was good and fun. There were missing parts and I don’t fell like a lot of work was done. Value for the price was just average.
I had a few issues of concern that were resolved fairly quickly. If I... Read more
This travel planner and her team provided excellent services and made our Italy/France trip go smoothly. I especially appreciated her prompt replies in answering my questions via email. The hotel selections in each city we visited were excellent and conveniently located. The convenience of having someone else... Read more
Our trip to Sicily and Malta was a very enjoyable experience. The travel company was very professional and did a good job of organizing the trip. Our driver Patrick was extremely good as was most of our guides. In general my husband's mobility issues were addressed very well. It was a fascinating trip full of... Read more
The trip was excellent and ran very smoothly. All drivers and guides were on time, professional, knowledgeable, and more importantly a lot of fun. We laughed a lot. They also really seemed to enjoy their work and their time with our group. They all went above and beyond our expectations and in my opinion tried to... Read more
We have the perfect trip and really appreciated the excellent services provided by our travel company. Thank you for the attention to the details, the personal touch, the travel tips. Italy is such a beautiful country that we would love to return to visit. The culture, history, the amazing arts, the lovely people... Read more
We had an amazing trip of a lifetime. The choices of activities and the places we stayed were amazing and perfectly tailored for our family. The people and the staff we met along the way were equally helpful and kind.
The only reason it didn't rate five stars is that the hotel in Paris (while we loved it) was... Read more
Excellent customer service and flawless logistics. The local smart phone was a godsend and a very noice touch. Would use these travel planners again without any questions. Our agent was awesome, helpful and always available. Read more
The trip was exactly what we hoped for - to learn and experience a variety of Italian cities and cultures. We wanted to learn about Italy's history, food and wine, and the trip that our travel agent put together met all of our expectations. The hotels were comfortable and centrally located which made it easy for... Read more
First - Zicasso...when I set out to plan our most recent trip, I had a challenge before me. My best friend wanted to go to Cinque Terre, Amalfi Coast and Greece. Her husband insisted on Rome and the Vatican. My husband emphatically said he wasn't driving or slinging bags on and off the train on the trip because... Read more
My wife & I had planned to go to Italy for our 30th anniversary, but our middle son got married that year, so we made it on our 31st. This travel agent with Zicasso was instrumental in developing a personalized itinerary which created a very efficient way to see the most sites through Italy, including a stop in... Read more
Exceptional !!!!! We couldn't have been happier with our trip thanks to the careful planning and coordinated efforts of this agency. Everything from the moment we landed in Rome to our departure from Venice was perfect. I would definitely recommend them to anyone.
What an amazing 10 day trip/vacation to Italy (e.g., Naples and the Amalfi Coast) that was planned with the assistance of this travel company. The itinerary was specifically plan for my newly finance and I was well thought out. From the moment we arrived in Italy, our private English speaking driver was promptly... Read more
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