I was tasked with planning an Italian river boat trip for a friend and her sister. My friend is 95 and her sister is 81. I had used Zicasso for a trip to Peru which was fabulous so I went immediately to Zicasso for this trip.
I was contacted by this travel agent. I explained to him what I was looking for ,... Read more
Could not have been better. Our travel agent did a wonderful job and everything she arranged either met or exceeded expectations. She was very easy to work with, gave prompt replies and was able to grasp what I was trying to obtain with our trip. I was concerned about using the service because I’ve never used... Read more
Great experience! Our agent was very responsive to any question or concern. They can customize your trip perfectly to your needs and wishes. The hotel recommendations were impressive, offering 3-5 star ratings, so you can spend as little or as much as you want. Don't think it would be easier to book yourself... Read more
Our travel agent did an awesome job, she was very easy to work with, worked hard to make sure all of our needs were meet. We never had to wait for anything as everything was planned so wonderfully. This made our trip so memorable. We would recommend this travel agent to anyone traveling to Italy. We were very... Read more
We had excellent service, with good communication with this travel company. All of our connections were handled well, and when our train was delayed on the way to Berlin we were able to communicate with our travel planner and adjust the schedule.
The one thing that was a slight problem involved our flight... Read more
This was wonderful trip for my entire family. Our travel consultant understood from the beginning the type of trip we wanted and did a great job planning it. All of the guides she booked for us were wonderful. The guides were very knowledgeable, kind, and eager to make their tour a wonderful tour. While we were... Read more
The trip was very well organized. All went smoothly with the exception of some confusion about where we were to meet for our pasta cooking class. That was quickly and satisfactorily remedied. I think this travel agent did an exceptional job of focusing this trip for our granddaughter, an eleven year old. I... Read more
The preparation and care that this travel agent demonstrated when planning the trip anticipated the quality of the services they would provide. They did not disappoint. Care and quality was delivered in transportation, accommodations, and guides knowledgeable of their subject matter and considerate of their charges... Read more
For my 70th birthday celebration, my husband and I wanted to start international traveling again. I was a flight attendant in the 70s and 80s, so we used to travel constantly, but we took a long break in the 2000s. We... Read more
Everything from our arrival to our departure was great. Simple directions, smooth transitions/transfers, professional services, and great communication throughout. This travel agency took the stress out of having to plan anything ourselves and allowed us to sit back and just enjoy our trip. Our travel planner was... Read more
This was a trip of a lifetime. Our travel agent coordinated a seamless experience from city to city for our two week long trip to Roma, Sardegna, Sorrento, and Bari. Our agent connected us with incredible guides and created truly an amazing experience that we will never forget. Worth every penny. Read more
The experience with this travel agent and her team were top notch. Every detail was well thought through, and our travel agent's team provided us with a great balance of sight seeing, relaxing, and seeing some of the best parts of Italy. From the private tours, to transfers, to the 'extra stuff', it was amazing... Read more
Wonderful! I didn't have to think or worry about a thing. Always very responsive, during the initial planning phase and during vacation. A few things went wrong during the trip, nothing to make us stress, but the travel agent responded within minutes, hours at most, and resolved everything. Read more
This travel agency far surpassed our expectations! In our first initial conversations she listened to what our needs were, and tailored a customized Italian trip that was flawless. I must admit that I was apprehensive at first trusting a travel agent for which I did not have a personal referral. Our agent's... Read more
Fantastic trip to Sicily with excellent support from this travel agency before and during the trip.
Our travel planner was very attentive to our needs and interests in planning the trip and made many modifications to the itinerary until we had a planned trip that was perfectly tailored for us. Hotel... Read more
Our trip exceeded our expectations! Our travel agency did an outstanding job of listening to us and designing a trip that fit us and was a truly enjoyable experience. It was our first trip overseas so having someone take care of all the details including airfare, drivers, guides, hotels and excursions made it... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.