Highly organized, with attention to personal details, and well suited to my budget. I’d like to recognize two travel designers who took great care to my build an itinerary to suit my interests, time and budget. Definitely above my expectations! Read more
This was our 4th family trip to Italy and we mixed some familiar places with some planned private tours and activities that this tour company did a very good job arranging for us for our first visit to Sicily. The drivers and guides were generally very knowledgeable and friendly. One driver in particular rook us for... Read more
I am sorry to report this but as a customer of Zicasso I feel you should know when a travel agency does not live up to your standards. Both Mike, myself and our friends have used your referral company and have had great results. There were just too many things about this trip that were a huge disappointment.... Read more
This is our third time using Zicasso. Let's say that the 3rd time was not a charm. From the beginning, the travel agent was not as responsive as our previous ones from Zicasso. This should’ve been a clue but we tried to give the agent the benefit of the doubt.
Our great memories are now tainted with the bad... Read more
This travel team was amazing to work with. They helped make everything so much easier for us on our honeymoon. We didn't have to worry about transportation or stress about activities to do. Everything was laid out so easily and getting around was stress free. Read more
Overall the trip was good. This travel company did a good job and for the most part everything went as planned. Our flight was delayed by almost 6 hours so we arrived in Venice late and they made sure our guide was aware of our delay and she was there to meet us. We did have an issue with one of the hotels where... Read more
Almost everything was perfect. The time for the Pompeii tour was not ideal as our train got in at 10:28 an the tour started at 11. There was no time for bathroom break or the 35 minutes of travel time and traffic. We didn't get there until 12, so we only got a 2 hour tour. Read more
The travel company organized our recent trip to 3 city tour in Italy very proficiently. Everything went as planned and with no hiccups. WOW! It was my family's first trip to Italy and our experiences far exceeded our expectations. Their recommendation to visit various attraction in each of the three cities was right... Read more
Every aspect of our trip was taken care of. Our agent was always in contact by text to make sure everything was OK. We went to Venice (had a tour there and a day trip to Verona by train). From Venice took a train to Florence. We did a private tour of Florence by a very knowledgeable guide as well as an evening trip to... Read more
The service provided by our travel consultant of the travel company was absolutely phenomenal! We traveled to 4 areas of Italy; The Dolomites, Venice, Amalfi Coast and Rome with our 10 year old daughter. During the planning phase our travel consultant provided excellent advice and came up with several creative and... Read more
Once again, Zicasso recommended a great travel agency. The trip to Italy exceeded our expectations. Our trip planner responded every inquiries on a timely manner. She listened to our likings and created an itinerary that was perfect for our two teenagers and us. We enjoy being active while at the same time... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.