Prompt, courteous service from drivers and guides engaged through the travel company. They kept me posted and were willing to go the extra mile. I would definitely plan a trip with them again. Read more
Overall they were hugely helpful and knowledgeable about the region we wanted to visit and offered many suggestions about possible things to do and see. Once we were there, everything went smoothly and everything was arranged with ease. Read more
Our trip planner at the company was able to take my rambling ideas about visiting Italy for my 25th Wedding Anniversary and turn them into a fantastic trip where we got to do a bit of everything, from historical landmarks in Siena and Rome, to wine tasting in Tuscany, to evenings under the stars on the Amalfi Coast. ... Read more
My husband and I had the most amazing trip planned by our travel specialist of the travel company. Every detail was planned exquisitely providing by husband and I with a stress free vacation. Our travel specialist communicated with us throughout our trip which was very comforting considering we were in a foreign... Read more
Our trip was amazing and better than we could ever have dreamed or planned for ourselves. We had never heard of or used Zicasso or this travel company before but had visited Italy before and done all of the tourist-y things and this time we wanted to visit and see the non-traditional sites. Zicasso matched us with... Read more
We had the trip of a lifetime with no worries! The travel company took care of booking our hotels, scheduling our transportation while in Italy, and securing guides for our sightseeing. Our trip planner was in touch with us via the phone he sent for our use and we are forever grateful! Read more
The travel company was outstanding in its service, planning and delivery. From the outset our travel consultant and his team were professional, knowledgeable and understanding. This was our dream trip of a lifetime for our group of seven and our travel consultant delivered. Our arrival in Rome, Palermo,... Read more
Our travel specialist was excellent. I had no idea where to begin for a trip to Italy we had only two weeks to plan, and this tour company was able to find great boutique hotels and schedule tours with top tour professionals at the last minute during night season. Everything came together like clockwork and we had... Read more
Our travel consultant was very attentive to what we wanted in a tour of Italy. She made it clear that she was available at anytime if we had any issues. Although, she was so good at having everything set up that everything always worked out and was very organized. Read more
I will copy my review response to the people we worked with here. The trip was top of the line.
We want to tell you that the trip definitely met our expectations. We would give it 6 stars! It was the trip of a lifetime. We loved your country and the culture. It is so beautiful, and the guides were
The trip was a 10! Our travel consultant did an amazing job planning the perfect trip. We loved our hotels, guides and adventures. We had to make a few adjustments along the way because of business issues that arose on our end, and she was completely responsive to our rather sudden needs. I can not recommend her more... Read more
This travel company took care of everything. We were picked up and dropped off exactly on time, our hotels were perfect, our guides were terrific and the vacation was the best ever! Thank you! Read more
Our trio was overall great. This travel team helped a great deal in the planning of our trip and ensuring we had transportation from one city to the next, which helped decrease our stress levels once we arrived. The planned excursions were fun, although they seemed to be targeted for a different age bracket than we... Read more
The trip was fantastic. The travel company was the most thorough, detailed, and responsive organization I have ever worked with in all walks of my personal and professional life. The only thing they didn't provide was wake up service at any of our destinations (LOL). I highly recommend anyone considering to travel... Read more
I can't even begin to express how impressed I am with our travel planner and team from the travel company. Every single stage of the trip went perfectly. Everyone was coordinated well, on time and very nice. We had the time of our life on this trip. Read more
My wife and I had the best time, might be the best trip we've ever taken honestly. The travel planners simplified the process, gave us great recommendations and their connections in Italy made the trip about as seamless as possible. Being someone who is a little apprehensive to travel abroad, they made sure every i... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.