Hilary at our Italy tour agency did a spectacular job of finding out what our needs were, giving us many options, and helping us select which were good for us. As first-time European travelers, this service was quite important to us. We'd gladly call Hilary for our next trip!
We were very disappointed in our hotels and in the first. Location. We didn't feel we received good guidance. The tour director was informative, but we are surprised that there has not been more follow up. Read more
I did a great deal of research prior to deciding on our Italy travel company. It was the best decision we could have made. Daniela, who helped us organize the itinerary was warm, friendy, and professional. The itinerary was perfect and the execution was flawless. Read more
We planned our trip with this Italy tour operator. I would recommend this company not just to travel consumers but to professionals. I own my own small business so I know a bit about customer service. I give Daniela 5 stars for her work with us.
We don’t just feel like we worked with a company who helped us organize... Read more
The experience working with Hilary at this Italy tour operator was great. She listened to what we wanted to do and also gave some great suggestions. Every part of the trip was organized and we did not have to worry about anything. I look forward to working with her again. Read more
The ground transportation was great with new vehicles/ boats and prompt drivers. The guides were so knowledgeable and fun; they created much more appreciation for the various sites and the prepaid tickets were a must. We ran into a few issues with hotels. The Rome hotel did not reconfirm and a new one was selected... Read more
I came across Zicasso by accident, after many tries to find a Tour operator who had the right dates for our travel plans, but they were booked out until 2012. Zicasso hooked us up with Ashley of this Italy tour operator.
Although we had just a short time for planning a custom vacation (4 weeks) with a set budget in... Read more
Croatia is an excellent place to visit. We found the people friendly and accomodating and the scenery beautiful. We had already booked our air travel and a portion of our trip to Italy and the travel company was able to work out the remainder or the trip to work with our itinerary. The travel company booked high... Read more
Several selections for B & B accomodations were terrible. We had to up grade to their finest accomodations which cost us much additional money. Rooms were exceptionally small and one was also filthy. Read more
Loved the trip we were sent to wonderful places and accomodations. Hilary was fabulous to work with, informative and patient. There were a few glitches on an otherwise almost perfect plan that she came up with (notably having poor directions in Tuscany which is easy to resolve with provision of latitude and longitude... Read more
We used this Italy/France tour operator and our travel agent, Andres, was very instrumental in making sure all details of this trip were perfect! He listened and provided information on resorts/hotels and sightseeing activities that we would enjoy. Read more
My 2 daughters and I wanted to visit Rome-Florence-Venice. My daughters like to have a lot of free time to explore without the constrictions of an escorted tour. However, I wanted to have the hotels/tours/transfers taken care of without hassles. We hired this Italy travel agency to plan our itinerary for the trip and... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.