Our agent, the founder of this Italy travel company, was a dream to work with in planning a trip to Italy with my 16 year-old niece. I told her what areas we wanted to visit and she simply took care of all the rest. We recently returned from our vacation on June 27, 2015 and it was the first visit to the country... Read more
From beginning to end our agent at this European travel company made our trip spot on. Her hotel choices were perfect, her guides fantastic, drivers were safe and courteous, our pre-trip folder included absolutely everything we needed to know.
I can't even begin to say how incredibly happy we are with our trip to Italy as planned by this Italy travel company. Everything that our agent prepared for us exceeded our expectations. The hotels she chose for us as well as the guided tours were wonderful. I don't know how she found... Read more
Our Italy travel agent listened to what our families' interests were and set up the itinerary based on that. We had one planned activity a day with free time to explore. I was apprehensive about the transfers from one city to the next but all went smoothly. All the drivers and guides were on time. Read more
We had a really great trip! Everything was extremely well organised and the service provided by this European travel agency took the 'stress factor' out of the trip and left us to enjoy our holiday. On the whole the accommodation, travel arrangements and organised tours were superb. Thanks to our agents! Read more
We had an amazing time in Italy. Our agent put us in great hotels in Venice, Florence and Rome. They were beautiful rooms and were all located in the best locations in each city. She also booked an incredible trip out to the Tuscan wine country and a visit to a beautiful winery. The tours she booked us on in... Read more
Lisa with with this Italy travel agency went above and beyond to make our trip a success. She was responsive to our unique requirements due to my wife being pregnant, and allowed for much needed downtime during the trip. Her food suggestions were excellent and led us to restaurants that we would have otherwise... Read more
We used this agent for the Switzerland portion of our trip.
Our biggest problem with her was that things weren't delivered on time. Deadlines were always late and I had to call and email to get a response. Since I didn't know her, only her Zicasso profile, I was nervous that I would end up with nothing. ... Read more
This was our very first opportunity to visit Europe as a family. When our agent from this Italy travel company first contacted me he was genuinely interested in learning more about our family and our interests. He wanted to really understand who we were and what we wanted to do (generally) and how how much we... Read more
Our agent at this Italy travel company was very helpful at every step. She put together a wonderful itinerary for us that was very balanced. We stayed in Rome, Sorrento, Florence, and Orvieto. We had private guided tours in Rome, Pompeii, Amalfi Coast and Florence, and group tours to Siena/San Giamagnano/Pisa and... Read more
First off this agent and staff are a joy to speak with. From our first introduction on the phone I could tell we were going to be dealing with some truly caring people. We decided to use this agent's company after this first discussion. My family gave them an overview of where we wanted to go then they designed the... Read more
My husband and I have taken several group tours to Italy. For this trip we wanted to travel to places we hadn't seen, and return to ones we enjoyed before on a past tour without re-doing the same sights. Zicasso gave our details to two agencies that specialized in Italy. After some initial correspondence and... Read more
Our family truly had the trip of a lifetime, thanks largely to Kate and the great staff at this Italy tour company! We spent seven days in Italy and explored Venice, Florence, Tuscany and Rome. The tour guides were so knowledgeable and interesting, and having everything planned in advance meant that we could enjoy... Read more
Our agent and her entire team was fantastic!! The best travel experience we have ever had in our lives. We felt like VIP's from the minute we landed in Italy. Every detail was taken care of. Our itinerary covered everything we hoped to see and do plus more!! I wish I could give them six stars. Read more
Well, we just returned from a trip of a lifetime. I cannot say enough about my experience with this tour company. The trip was planned perfectly. Every transfer, tour, and guide were to my expectations. We had zero stress over the train travel because our tickets were pre-purchased and reserved. The tours we... Read more
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