We had a wonderful trip through Italy! My husband, 2 teenagers and I visited Florence, Venice, Rome and Positano, all planned by this Italy travel company. The hotels were all beautiful, with wonderful service. Our tour guides were all prompt, pleasant and knowledgeable. The drivers that met us at each... Read more
We received very little info about each day and it caused problems for us. I had to write him and ask as we went along, otherwise I wouldn't have heard from him at all. It didn't seem like he understood what our tours would be either though.For instance, our trip to Capri was an all day trip, and we asked him if we... Read more
Our trip was fantastic. We loved every minute of it. I was VERY pleased with the job our Italy travel planner did setting up drivers and booking travel/connections. We really liked our guide in Venice and at Pompeii. I was slightly disappointed with our guide in Florence as he was German. I would love to have a... Read more
Our trip to Italy was fantastic. We visited many beautiful places while we were there and everything was planned and executed perfectly. All our guides and drivers met us on time and with friendly faces! They all spoke English very well which was very helpful with our limited Italian. We enjoyed... Read more
Our agent with this Italy travel company was amazing! I wanted a trip to show my wife of 16 years how much she still meant to me, so I wanted the best vacation well planned out. In addition, we are picky travelers. For example, we have our own preferences of accommodations - from staying out of chain hotels and in... Read more
I am very happy with the trip that was planned for us. Everything went smoothly from the hotels reserved for us to the transportation to our desired locations. Our guides were the best - very patient and knowledgeable.
I would not hesitate to ask this agency to plan our next trip to Europe.... Read more
We worked with these agents from this Italy travel company to book our honeymoon in Italy, and they did an amazing job!! Collectively, they have deep knowledge of the area and provided great recommendations and insights throughout the planning and booking process. From hotels to travel connections to tour guides,... Read more
This trip was amazing. All the guides and transfers worked out well. Our agent was great. She listened, she had her finger on the pulse. She planned a wonderful itinerary and recommended some great restaurants. Trip of a lifetime. Read more
Very responsive and friendly. Full of suggestions of things to do in each location we were visiting. Were helpful when we had a snafu and were reassuring when we had concerns about one leg of travel. Read more
We had such a wonderful time on our trip to Italy! Our travel agents planned an amazing vacation for us. Everything was planned out and all our travel was seamless. It was so nice to just be able to relax and not worry about train tickets, travel to and from airports and train stations etc. All activities and tours... Read more
I just returned back from a family girls trip from Italy. And thanks to our agent at this Italy travel company, this vacation was BEYOND amazing! This was my 4th time visiting Rome, and by far the most wonderful and easy visit I have had. It was the first time I have ever used any sort of travel agent and booked... Read more
Our family of five used Kimberly with this travel company to plan our trip to Italy! It was an absolutely wonderful trip! We traveled from Venice to Florence to Rome then the Amalfi Coast. Our hotels/apartments and private tours were all spectacular! Kimberly arranged everything for us and we were totally taken... Read more
Outstanding customizable tour service for Italy! Our agent did a great job to understand our needs and tailor the trip of a lifetime for 7 people that spanned three generations. She took care of the details and clearly communicated everything, including a day-by-day detailed itinerary with extra details about... Read more
We had an amazing experience from the moment we arrived in Venice to the moment we left Zurich. Everything was well planned, well executed and flawless. Our agents from this European travel company were a pleasure to work with. They were very accommodating and accessible while we were in Italy and Switzerland... Read more
From the moment we started working with this travel agent, my daughter and I became very excited to make this trip to Italy. The itinerary was above and beyond our expectations and we did not bust our budget! Our agent, being from the Amalfi coast, made our adventure full with immersion. From our hiking guide to... Read more
This was our first time using Zicasso, and I will definitely use them again for our next international adventure. We entered our ideas for a trip to Italy, and several companies responded. We selected this Italy travel company who created an itinerary that exceeded our hopes in... Read more
If you're planning a trip to Italy, I can't recommend this agent enough!!!! My daughter and friend traveled through out Italy for eleven days and everything went as planned. The hotels were remarkable, transportation went smoothly and the tours outstanding. He was very attentive to the girls wants and needs not... Read more
Overall our trip to Italy was excellent and this agency did an excellent job organizing our tour. The hotels were excellent. The guides were on time, spoke very good English, were very friendly and accommodating and were very knowledgeable. Finally, the cars were excellent and the drivers knew where they were... Read more
It was absolutely amazing, Italy is such a beautiful country. This Italy travel agency is a very good travel company they met all my needs and did everything I asked. The only hiccups were meeting the tour guides at the meeting destinations, it was hard in such a busy place and I missed them a few times. Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.