We had wanted to go to Italy for several years, but knew we needed assistance in planning our trip.After much research, we decided to use the services of Zicasso and this travel company. We chose to work with one of their top agents. We shared with her through emails and phone conversations our style of traveling... Read more
This was quite literally the best trip and overall experience we have ever had. Our agent who planned our trip was an absolute rockstar!! From taking my concept of a trip in Italy to making it a reality she was incredible!! The number of days in each city, hotels she found for us in great neighborhoods, tours and... Read more
This travel agency provided outstanding service in planning our two-week vacation of a lifetime to Italy. My agent was incredibly patient as we made changes to our itinerary re: dates, side trips, and activities. Every service that we expected was provided. In one case, our hotel was upgraded to a lake view room... Read more
Just returned from Italy last week. Zicasso referred our family to this travel agency who helped plan our trip. And it was the best trip ever! Our travel specialists were patient, helpful and available if we needed them during our stay. The vacation was quite complex as we went from Venice to Lucca to Florence... Read more
Fantastic. They made knowledgable suggestions and worked with us to include additional locations and activities that we were interested in. They coordinated absolutely everything. We just had to show up and have an amazing time! Read more
Our agent did a great job listening to what we wanted and then put together an itinerary that really hit the mark with tours and hotels that were perfect for our family with two teenage children. Read more
My husband and I had never been to Europe before but wanted to travel there. We had no idea where to begin. We found this travel agency online and decided to try their travel planning out. I cannot begin to tell you how stress free they made planning our trip. They set everything up for us, and stayed within our... Read more
First off I would like to thank you all for making our trip one we will dearly remember. Your staff, our personal travel consultant delivered us a seamless trip. Our transfers were all on time and at easy to find locations their vehicles were immaculate, and all drivers were very courteous with no language barriers... Read more
This was our first trip to Italy and we loved every moment. Our travel agency worked with us to plan an itinerary to meet our needs. They took care of everything: transportation,transfers,terrific hotels,tours,drivers,and guides. Each guide was prompt,cordial,knowledgeable ,professional and entertaining. We felt... Read more
Overall our experience was amazing! Our travel agent and her team team were fantastic! Our trip was one of the best we have ever taken. I can't say enough about our agent's attention to detail and her immediate responsiveness to any of my questions and/or concerns when planning our travel. If she wasn't... Read more
This travel agency was incredibly helpful in customizing my travel and hotels to maximize what I could do/see in the days I had in Italy. The hotels were great and in perfect locations for getting out and seeing each city. All of the drivers and tours were extremely... Read more
This travel agent helped us plan our 7 day trip from A-Z, checking in with us every step of the way and was always readily accessible to answer any questions and offer personalized, honest advice & feedback. The trip was a dream - hotels, service, sights, weather, food, everything. The coordination with this... Read more
Overall the trip was great...luxurious hotels. And we were VERY appreciative of the incredible service supplied by our travel agent...she is the best travel agent I have ever had for service of our every need. The trip was in four locations, starting in Sorrento, then Rome then Sienna and then Milan... Read more
WE HAD AN AMAZING TRIP TO ITALY. MY FAMILY AND I COULD NOT HAVE ASKED FOR MORE. THE GUIDES WERE VERY KNOWLEDGEABLE AND EVERY DETAIL WAS HANDLED FOR US. WE WOULD DEFINITELY RECOMMEND ZICASSO TO FRIENDS AND OTHER FAMILY MEMBERS.
THANK YOU FOR THE HIGH QUALITY AND SO WELL INFORMED PEOPLE FROM THIS TRAVEL COMPANY... Read more
The trip was fabulous. Everything was perfectly coordinated. There were no issues with any of the providers along the trip. The itinerary was well designed. It included daily day trips without being overwhelming. My interactions with our agent were excellent. She took the time to understand what I was looking for... Read more
I submitted a request to zicasso to help me plan my Italy trip and I was contacted by this travel agent. He reached out to me to and we worked together on putting together my perfect itinerary. It was the best trip I've taken so far. Everything was planned perfectly - exactly how we wanted. Our agent made sure... Read more
From start to finish, the entire experience was nothing short of top notch. Having traveled extensively, I have NEVER seen service like this before. From the first contact with the owner, everything went perfectly smooth. The personalization was incredible. The trip was what we wanted, how we wanted it and things... Read more
We had a fantastic time in Italy and this travel company helped us in the process. All the drivers and guides were very professional and on time, the choice of hotels was very good and the cooking lesson en Sorrento very enjoyable. Our agents were very responsive and we always felt that our needs were important to... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.