This travel agent could not have been a better planner for our first European trip. He listened to what we wanted and hired fantastic tour guides. The hotels were wonderful. The entire trip was perfectly executed and our experience was fantastic.
Our agent was extremely responsive when I had a question. He... Read more
We travelled to Italy on our honeymoon and our expectations were blown away. After explaining our priorities of exploring and eating to our agent, she found unique and wonderful tours and activities that perfectly fit with our preferences. In addition, she went above and beyond to help us reschedule a hike when... Read more
Our travel agency was a wonderful company to work with. They were very responsive to our questions. Our agent worked hard to put together a trip for three couples celebrating our 50th anniversary. He spent hours corresponding with us to make our needs were understood met. The plans worked beautifully, the guides... Read more
Our trip was beautiful. Our travel agent nailed it as per our discussions of what we were looking for in the trip. Everything was well planned. The itineraries our agent sent for each location we stayed were very helpful.
The tour guides spoke and understood English very well, and all were passionate about... Read more
Beautiful trip! Very laid back but still active. We did enough in one day where we were tired but still had time to shop and walk around the center. We did not feel rushed throughout the trip. The hotels were amazing, drivers were great and on time, and the tour guides gave a lot of information. I would definitely... Read more
I absolutely loved using Zicasso to plan my Italy vacation. They had excellent customer service and I was very pleased with my travel experience. We didn't really take advantage of the in country 24/7 service but it was nice to know it was there.
Having the champagne and fruit in our room upon check-in was a... Read more
see I can not recommend them enough! We had the best trip! We will never forget it. We spent two weeks in Italy. We started in Venice, and then traveled to Tuscany, Rome and Positano. Our travel agent planned great tours and activities for us at each location. In Venice, we had a fantastic walking tour. In Tuscany... Read more
We are so grateful that this travel agent contacted us to help plan our trip. From beginning to end he and his staff were extremely responsive, professional and helpful. They planned everything for us down to the smallest details. The information they sent us before our trip was so helpful and informative and fun... Read more
We had to cancel our trip because of medical reasons. But the service we received from our travel agent in planning and scheduling our trip, as well as carrying through the various cancellations and follow-ups for trip insurance purposes, was outstanding. Our travel agent was very professional and extremely... Read more
My husband and I recently visited Italy for fourteen days. This travel agent arranged this visit. I can’t say enough good things about this agency. Our trip was smooth, hassle-free, and extremely well organized. We’ve never visited Italy before and we told our travel agent the places we wanted to see, he came back ... Read more
We were so impressed with absolutely everything about your company! We had never been to Europe, but with your company representatives, we learned a great deal and were guided every step of the way. The guides in Italy were extremely knowledgeable and friendly, as well. The transitions from place to place within... Read more
We had a first class experience with this company. Hotels, guides, drivers connections were all superb. We had asked to see a lot of Croatia in a relatively short period...and they delivered. The whole trip was stress-free due to their careful planning and attention to detail and personal selection of the... Read more
We had a terrific vacation to Italy. Our tour guides were great especially in Rome and in Siracusa. The accommodations were great except for one evening in Palermo. Our travel agent was excellent with all the arrangements and keeping contact with us during the trip and after. Read more
Our overall trip was fantastic! Our agent did an amazing job setting up our itinerary with enriching experiences for us throughout our 10 day trip to Italy. The accommodations and drivers were all excellent and the guides proved invaluable for first time visitors to Italy! I would recommend her services to... Read more
Ciao - Grazie mille for your invaluable help with our recent trip to the Amalfi Coast and Rome. Your arrangements and advice were outstanding. The hotels were all fabulous and the connections all worked seamlessly. We especially want to commend our guide in Rome - her enthusiasm, knowledge, and professionalism... Read more
This trip to Italy was our Honeymoon and this travel planner made it a spectacular trip that we will never forget. He took our initial ideas about the trip and turned it into a very special trip that helped us celebrate our Honeymoon beyond our dreams. He listened to our requests and helped us plan the entire... Read more
Our trip met every expectation that we had hoped for. This was our first trip to Italy. We worked with this travel agent. We discussed in depth our thoughts, ideas, locations of interest for our itinerary.
She listened, made suggestions and planned it out to perfection. Read more
We had an absolutely wonderful trip. The travel company was extremely good, efficient, and were very flexible in accommodating the things we wanted to do. I can't stress enough how good they were. Read more
I selected this travl agency to assist my wife and me with our travel plans to Sicily. We couldn't have been happier with the service, assistance, knowledge of Sicily and the responsiveness of the people at this travel agency. Together this company and I worked out the itinerary, hotels, car rental and guides. What... Read more
This trip was fabulous. Our travel agent saw to every detail based on our interests. She worked with us on the itinerary and the walking tours, cooking class at a farmhouse in Tuscany, day trip to the Amalfi Coast and Pompeii were all wonderful. Her work meant that we could enjoy the trip and not worry about any... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.