The overall trip exceeded my expectations. Planning the trip was easy. Our travel agent was excellent about getting us excursion planned for the things we wanted to see, recommended ones that we were on the fence about, and made the traveling between countries effortless. Read more
Absolutely wonderful! I took my mother to Italy for her 85th birthday and it truly was a trip of a lifetime! This was not our first visit to Italy, but it was by far the best! Our travel agency created the perfect trip for us carefully considering our interests and abilities. We spent 10 days total, 3 in Rome, 3 in... Read more
This travel agent and her team planned an amazing trip to Italy and Switzerland for our family of three. We visited Milan, Bellagio, Lucerne, and Basel over ten days. They took care of all the logistics including train travel, transfers, individual and group tours, and amazing hotels. The trip information was... Read more
This travel agent was just wonderful to work with. She was very good about giving a lot of information we could use in planning our trip. She provided useful tips prior to our trip, and even oversaw issues that arose while we were away. Whenever I would call or send her an email, she responded very quickly. She... Read more
This was the first time I've used a booking agent and the first time to use zicasso. However, since we were planning our first trip to Europe with children we decided to use this company through zicasso. I could not be more pleased. Our travel agent designed a first class vacation experience with seamless luxury... Read more
My family and I can't say enough good things about working with these travel planners and this tour company. They planned a beautiful trip for us to Italy and Croatia. The trip was absolutely wonderful. Their hotel choices were outstanding, and all other arrangements from local guides to private transfers were... Read more
I was tasked with planning an Italian river boat trip for a friend and her sister. My friend is 95 and her sister is 81. I had used Zicasso for a trip to Peru which was fabulous so I went immediately to Zicasso for this trip.
I was contacted by this travel agent. I explained to him what I was looking for ,... Read more
Could not have been better. Our travel agent did a wonderful job and everything she arranged either met or exceeded expectations. She was very easy to work with, gave prompt replies and was able to grasp what I was trying to obtain with our trip. I was concerned about using the service because I’ve never used... Read more
Great experience! Our agent was very responsive to any question or concern. They can customize your trip perfectly to your needs and wishes. The hotel recommendations were impressive, offering 3-5 star ratings, so you can spend as little or as much as you want. Don't think it would be easier to book yourself... Read more
Our travel agent did an awesome job, she was very easy to work with, worked hard to make sure all of our needs were meet. We never had to wait for anything as everything was planned so wonderfully. This made our trip so memorable. We would recommend this travel agent to anyone traveling to Italy. We were very... Read more
We had excellent service, with good communication with this travel company. All of our connections were handled well, and when our train was delayed on the way to Berlin we were able to communicate with our travel planner and adjust the schedule.
The one thing that was a slight problem involved our flight... Read more
This was wonderful trip for my entire family. Our travel consultant understood from the beginning the type of trip we wanted and did a great job planning it. All of the guides she booked for us were wonderful. The guides were very knowledgeable, kind, and eager to make their tour a wonderful tour. While we were... Read more
The trip was very well organized. All went smoothly with the exception of some confusion about where we were to meet for our pasta cooking class. That was quickly and satisfactorily remedied. I think this travel agent did an exceptional job of focusing this trip for our granddaughter, an eleven year old. I... Read more
The preparation and care that this travel agent demonstrated when planning the trip anticipated the quality of the services they would provide. They did not disappoint. Care and quality was delivered in transportation, accommodations, and guides knowledgeable of their subject matter and considerate of their charges... Read more
For my 70th birthday celebration, my husband and I wanted to start international traveling again. I was a flight attendant in the 70s and 80s, so we used to travel constantly, but we took a long break in the 2000s. We... Read more
Everything from our arrival to our departure was great. Simple directions, smooth transitions/transfers, professional services, and great communication throughout. This travel agency took the stress out of having to plan anything ourselves and allowed us to sit back and just enjoy our trip. Our travel planner was... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.