This was the best trip of our lives, and we travel a lot. It was our 25th anniversary and we had a great time. The travel company was wonderful. My wife is the chief of staff for an animal hospital, she likes to be in charge, and she likes everything to go exactly the way she says. It was spooky for her to just... Read more
From the beginning emails our trip planner was always attentive, available, approachable, knowledgeable and pleasant. He gave wonderful suggestions on how we can make our first trip to Italy the most wonderful possible combination of unforgettable experiences. The people that we encountered on our trip that were apart... Read more
We are a very busy couple and we decided to take this trip and scheduled it last minute. Probably about 2 to 1 1/2 months before hand we contacted Zicasso. They took care of everything and really made us feel like a VIP. I really enjoyed how we were surprised with the excellent individualized excursions. We also liked... Read more
Our family was amazed at every adventure. The activities, the accommodations, the travel arrangements, all exceeded expectations. The days were paced perfectly, and enough variety to keep everyone interested. It was a good pace to start in Rome with lots of big attractions and to end the trip in the relaxing... Read more
The overall experience was wonderful. The travel company planned a wonderful trip. They listened to our goals/request and delivered in every aspect. They recommended and planned experiences that were exactly what we were looking for. Their planning, communications and scheduling processes were excellent. Their... Read more
Extremely well planned and well executed. This trip would have been absolutely impossible to plan on our own. Guides were fantastic in their knowledge of the sites/cities and were extremely helpful and pleasant. Our travel specialists were outstanding, answering all our questions and concerns. They were with us... Read more
This travel company did a wonderful job. Everything was just as expected and when we asked to make a small change to our itinerary mid trip, they accommodated. They followed up after our trip to get our feedback also which shows me they care not just about selling the trip but what they could do in the future to... Read more
My trip planner and I worked well to fashion the trip that I wanted. Her first proposal, while checking off all my boxes, came in higher than I wanted to spend. We went through various options and worked out a trip that provided me with a wonderful experience that still fit into my budget. The end result was a... Read more
Zicasso helped us plan a personalized 2 week trip to Italy and Croatia for my daughter's graduation present. It was a fabulous trip. We were able to have a combination of private guides and time to explore on our own which is what we had hoped for. We have used Zicasso twice to plan two wonderful vacations. We... Read more
I found our travel planners to be very responsive. Their planning was superb, and I asked a lot from them -- two grandkids and one old lady going through 6 different countries! I did not let them plan the basic items I wanted my grandkids to see, and following my itinerary (and making it work) made the trip much... Read more
Let me start by saying we had an excellent vacation. Although our trip was organized and managed efficiently, I found this tour company to be average. There was nothing that exceeded our expectations. Every time I have used an agency in the past they have always included small, thoughtful touches. Perhaps a note at... Read more
When our trip began with half of our party having their flights cancelled, it didn't seem like things were off to a great start However, after getting rebooked, our travel planner handled the details of scheduling an additional pickup and all was well. Otherwise, every aspect of our trip went as planned with only... Read more
The trip that was put together for us exceeded all of our expectations. From our first conversations with the travel company we felt we were in the right hands. They were quick to provide examples and itinerary ideas and very helpful in answering our questions. They provided detailed itineraries and followed up to... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.