Our trip to Italy arranged by Alessia was the trip of a lifetime! She set us up on a customized trip throughout Italy. We went on small group tours in Rome & Florence which were all excellent. In Venice we had a private tour which was extremely educational and fun. She planned our transportation withing Italy... Read more
This is a top notch travel agent who truly cares about you, your trip and the quality of all items included. They are extremely personal and work hard to be attentive to all details. We worked with Daniela to discuss what are desires were for our honeymoon and she made some wonderful suggestions that helped to... Read more
The trip overall was wonderful, this was our first trip to Europe and to all fairness to the agent, we needed to have planned further ahead to know what we really wanted to do, and we found 2 of the hotels on own and the one in Venice which is the one the agent chose which was extremely disappointing, it was decorated... Read more
We just returned from a 30 day amazing and complex trip to Europe. Our travel agent, Lindsey, was so incredibly knowledgeable about the area, and had so many wonderful suggestions about hotels, tour guides and activities... She truly arranged a memorable trip. Read more
We had a wonderful experience with the travel company. Both Hilary and Cathy listened carefully to our desires and used their vast experience and connections to create a 22-day vacation that completely exceeded our expectations. The overall schedule was perfect, the transportation worked very well and our... Read more
We had the most awesome experience in Italy and credit a lot to Alexandra for her excellent planning. We had an itinerary that was just the arrangements we wanted and it was clearly stated what was included and what was not. On top of that we got great recommendations and hints to other places to go or places to eat... Read more
Our trip was absolutely wonderful. The travel company was excellent - this trip exceeded our highest expectations. Daniela was wonderful. Due to airline problems, we missed our connecting flight to Venice which caused us to miss an afternoon tour. Daniela re-scheduled the tour for the next morning so that we... Read more
The travel company markets themselves as a luxury tour company; however I do not find them on par with that level of expertise. At first they were responsive and assured that specific requirements were being met; these specifically included small groups with specific attractions and tours. It was our requirements to... Read more
We were planning our honeymoon, our first trip to Europe, and what we considered to be a "trip of a lifetime" so we wanted to work with an expert travel specialist that was actually located in Italy. Choosing Guiliana and her team was the absolute best choice for us and we would definitely make them our first... Read more
We had a magical trip. With Hilary's help, we were able to pack three weeks worth of sights into 10 days. It was really nice having the details (train tickets, tour tickets, etc.) taken care of for us. The hotels were great, too - especially the Hotel Barocco in Rome. Read more
Everything went very smoothly. The hotels and locations were excellent. All of the drivers for the transfer were on time and very nice. Valentina did an excellent job of arranging everything. Read more
Gabriella at this Italy travel company prepared and booked us an amazing itinerary. It fitted perfectly in our 'must see' places during the limited dates we had.
The hotels were excellent, everything that we booked and paid for happened as it should, it all went without a hitch.
Also the price was very reasonable and... Read more
I have nothing but good things to say about this Italy tour operator. Our guides were terrific, our Drivers were great, our accomodations were very good. All in all I would rate our experience as excellent. Read more
Our trip to Italy was very successful and enjoyable despite the busy itinerary that I wanted. We took trains, private transfers and rented a car and all the transportation details were planned and worked out well throughout. Accommodations were great. We really loved our stay at Hotel Olimpia in Venice. Great place... Read more
Our trip to Italy was the trip of a lifetime! We traveled to Rome, Florence, and Positano on the Amalfi Coast. Our travel agent was the best. We came to the decision to take the trip, but were bewildered and overwhelmed as to our choices of where to stay, how we were going to get from place to place, and how to make... Read more
We had a marvelous time! The hotels were all beautiful and centrally located. The service was fantastic. We did not have any problems as far as meeting up with our tours or guides. Daniella was fantastic. She was able to give us exactly the vacation we wanted within our budget. She worked with us to help us decide... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.