Our travel agency was an outstanding group to work with in planning and arranging our 8-day trip to southern Italy. We were a group of five, two couples and a single friend. Everyone we spoke with in the office was friendly, warm, and incredibly responsive. And they truly knew Italy through their own personal and... Read more
When we inquired about a trip on Zicasso, they told us a few companies would reach out to us with different offers on our desired location. It only took one reply back from this agent for me to know that we would have a more personable experience with this travel agency. (Mainly because he was straight up with us... Read more
Our agent and the folks at this travel company did a great job tailoring the trip to meet our needs. They did a wonderful job with the planning of the timing and transportation segments when were in Europe and were also able to squeeze some extra "value added" time into our tip with their experience.
I found this travel agency easy to work with. They were pretty fast to respond to my emails. The itinerary they put together for me was really fun, and they ensured that we had things to do that would work well traveling with 2 children. The hotels they booked were pretty good for our purposes, though the hotel... Read more
Our tour designer was excellent from start to finish. He worked with us to plan our trip detail by detail. Even when we changed our minds and went back and forth he was happy to work with us and make the trip perfect for us. Plus, we also just placed complete trust in him for setting up our tours over our time in... Read more
Best trip ever. Every moment was coordinated deftly and perfectly! Every guide provided was better than than the best! Every driver was great! The travel planner who created our itinerary kept in touch through out the trip is simply the best! Looking forward to our next trip with Ziccaso. Read more
My family of five (w/ husband and three college-age children) just returned Monday night from a 10-day trip arranged by this travel agency to Rome, Venice, and London. We had an amazing time! This is the second trip we have arranged through Zicasso (two years ago we did a wonderful trip to Spain with another... Read more
We had an outstanding visit to Italy, thanks to our agent and the travel company's team. All the details were well planned - hotels, cultural guides, itineraries, drivers, etc. Our agent and his team were great to work with, a good balance of making suggestions based on the extensive knowledge, and listening to our... Read more
I have never been on a trip where I have felt as comfortable and completely taken care of as I did with this travel company and our agent's great competence steering our daily itinerary! Our travel agent and her awesome crew made all the difference for my daughters first trip to Italy.
Just returned from an outstanding trip to Italy organized by this travel company. We found this company very easy to work with to customize the trip we wanted and adjust to our specific needs, including changes as we understood our options better. The trip itself went off flawlessly. All car services and guides... Read more
Our overall trip to Italy: Rome, Lucca and Florence was amazing. We really wanted personalization and we feel we received this in every location. I would have preferred to have my transportation to/from airport covered, and also transportation to/from trains. We were very impressed in all three cities with our... Read more
Our agent was so great both before and during our trip to Italy. When I began my search for a travel agent to help my husband and I plan our first trip abroad, I was frustrated with nearly every agent I came across. Given that we were traveling in the off season (March) and wanted to see some sights out of the... Read more
Let me start by saying I was not an easy customer. I started out being unsure how long I was travelling and where I was going to go exactly. I had some very specific goals and more obscure areas to visit that were not the easiest to plan. I had done a group tour of the basic cities years earlier and wanted to delve... Read more
Our travel company took the time to learn the type of holiday we wanted, they did exactly what it took to insure that we had all we needed to make it a dream holiday. The tours they arranged were excellent; the tour guides exceptionally knowledgeable (and they all spoke very... Read more
Really had a wonderful vacation. Our tour designer did a lovely job planning our trip for us. Everything was very nice, and the arranged drivers were first class! The trip excursions we went on all had great guides and were all very polite and well versed in their areas of expertise. The hotels were all well... Read more
On extremely short notice our travel agent was able to execute the perfect travel plans for my family and me. I gave him as much notice as I had, which was only two weeks, to arrange for a multi-destination trip including a shore excursion. Our trip began in Malaga, Spain where our agent arranged for a driver to... Read more
This trip was simply amazing. It was a wonderful experience working with this company to plan our honeymoon. Our agent was responsive, professional, and even took the time to walk us through our huge packet of information and our agenda a week before leaving; she had some great suggestions for us in terms of... Read more
Fantastic service - responsive, catered for all our needs end-to-end, easy to communicate with. Their suggestions and ideas were en pointe and their guides were brilliant - we had an absolutely amazing time and would highly recommend them! Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.