Absolutely amazing! From the initial email exchanges I knew our travel agent's insight and responsiveness would enable us to have the most well-planned, memorable and exceptional holiday in Italy! She did not disappoint - we had incredible locations and hotel recommendations, with the added bonus of... Read more
This was our first trip to Europe for myself and my friend so we were a little nervous and didn't know what to expect. We were met at each location safely transported to our hotel which greatly made us feel secure. All the tours were booked and we never had to wait in long lines because we had a guide waiting for... Read more
Our trip was awesome! Our Italy travel agent worked with us to make the trip the way we wanted it while giving us great suggestions to make it even better than we could imagine. She even took time out from her busy day to meet us with our guide in Florence so we could personally thank her.
Our anniversary trip to Italy was amazing.Our travel agent handled everything and provided us a precise schedule to help us navigate. The drivers were fantastic in their punctuality, ability to navigate and their knowledge of Italy. We toured Tuscany and then spent 3 days in Rome. The accommodations in each place... Read more
Our agent did a phenomenal job planning our trip! From the very beginning he was professional and timely in all his responses. He broke the trip down exactly how we wanted and organized it to make it very easy in all aspects. Even while we were on the trip, he was readily available to make any changes on the fly to... Read more
Everything was so smooth. Our holiday was so seamless, like nothing we've ever experienced before. It was a fantastic way to visit a new country. I keep bragging about how it went so well because of the hard work of our travel agent. Definitely planning our next big trip this way. Read more
This travel agency was the perfect match for us. They asked what our idea of a perfect trip was, found out our budget and made everything fit. There's no way I could have done this on my own. We never felt overwhelmed with activities - had the perfect balance of relaxation and being tourists (it was our honeymoon... Read more
Our trip was SO incredible! Each and every transport, tour and activity was perfectly planned & executed. The guides for all the VIP tours were especially amazing. We would highly recommend this travel agency. Read more
Thank you for partnering us with an awesome tour company! Our trip was first class! No detail was overlooked. Tours were perfectly aligned with our interests and lots of variety. Every experience, every transfer between cities and every accommodation was carefully planned and well executed. Read more
Our travel agent and this company did an excellent job of lining up a great apartment and convenient upscale hotels near all the best sites for our week in rome/ florence. Everything went off without a hitch between the car services, the hotel, the tour guides and the trains.
My recent experience with this Italy travel agency was outstanding and I cannot speak highly enough of the services provide by our representative and his team. Our representative provide a tailored 13-day itinerary to ensure we go the "Italian" experience. I knew when we were picked up at Venice airport and... Read more
We had an absolute fabulous experience and trip thanks to our agent's outstanding expertise of all of Italy, and the top notch service we received from the entire travel team! We explored all of Italy - starting in Venice, then Rome, Florence, Tuscany and the Amalfi Coast; and, although we were on a somewhat modest... Read more
Our travel agent was great to work with and our trip was exactly what we signed up for! From the beginning, our agent was quick to respond and easy to communicate with. He provided us with some great ideas for where to stay and things to see and do in each city. We worked together to narrow down our hotel... Read more
Our trip was absolutely fantastic. Every transfer worked without a hitch and the vehicles/drivers were great. Our hotel accommodations were beautiful. Especially the hotel in Florence which was on of the best hotels I have stayed in. We had a combination of private and small group tours. Each guide was very... Read more
This travel agency planned an excellent trip for me and my wife. Every transportation and travel detail was taken care of. We stayed at amazing hotels in the best locations. We a blast on all the planned excursions and guided tours. Our travel planner was very helpful and he did a great job of accommodating us when... Read more
Our trip was to go from Munich, Germany, to Venice, Italy then to Cinque Terre National Park, then back to Munich. I spent over 50 hours trying to plan it all out and could not figure out all of the details of getting across the country and back to Munich, so I contacted Zicasso. We were nervous about engaging a... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.