Our trip was nothing less than fantastic! This tour company worked with our priorities for sites to see and our timetable. They did a great job at ensuring we saw what we had hoped for and other major highlights of an area. They were so easy to work with online and even onsite as a question arose in one city. We... Read more
We recently returned from a superb adventure in Italy, meticulously arranged by our Italian travel specialist. The entire experience, from our initial inquiry to follow-up calls to dietary requests to special activities, was extremely professional. Yet somehow the specialist and guides have achieved the perfect... Read more
This was an amazing trip through Italy that was put together by Zicasso and this tour company. They asked what we wanted to see and where we would like to visit along with a dollar amount per person that we were willing to spend. With that info in mind they went to work and assembled a perfect Italy experience. We... Read more
I am not a person who writes online reviews. In fact, we took this trip over a year ago. The trip we took was an incredible experience, and we would love to have a similar experience some time in the future (preferably sooner than later).
I wanted to give my wife a trip of a lifetime to Europe, to celebrate... Read more
This tour company produced a brilliant 30th anniversary trip for the two of us this year. From Rome, to Venice, to Florence to Siena and back to Rome, we had very knowledgeable tour operators. The one-on-one tour experience made our trip a great success. Each tour guide had advanced degrees and were able to share... Read more
This was our first trip to Italy and it was extraordinary! The travel planner at the travel company planned our trip to perfection. The travel planner and I had email exchanges and an in-depth telephone conversation about all of our options for our limited time in Italy and we could not be happier. I was so... Read more
We took this trip almost 5 years ago and never reviewed it which is ridiculous because it's the best vacation both of us ever had (and we are avid travelers). We visited Athens, Corfu, Santorini, Rome, Pompeii, and Positano. The trip planner was the wonderful patient woman who put this all together... Read more
Our travel planner did an amazing job of accommodating our needs and making recommendations. She was very easy to work with -- we communicated mostly via email with a few phone calls. Her English was excellent which made things easy. Our itinerary was planned as a team with the travel planner presenting drafts... Read more
We just had the most amazing vacation from start to finish from the travel team was top notch! I can honestly say from the seamless transfers, to each guide chosen being better than the next! They kept the children engaged, Mom happy and made great recommendations for us after each tour. Read more
The travel team helped plan a trip for my parents' 50th anniversary. I did not personally go on the trip, but my parents gave rave reviews when they got back. The travel planner was very helpful and responsive, and took all of my feedback about my parents into account (including making sure hotel rooms, etc. had... Read more
Overall the trip was amazing. From the moment we arrived, we had everything we needed from private transportation to and from where we needed to go, our train tickets were purchased and emailed to us, and our hotels rooms were always ready the moment we arrived. Everyone from our drivers to our tour guides to the... Read more
The trip was great! All of the tour guides and drivers that our travel company arranged were great and knowledgeable and punctual. The one problem we had was there seemed to be a communication problem at times explaining what we wanted. A week or 2 before we left for Italy we still had not gotten a final schedule... Read more
Amazing trip, it was a dream come true. Everything went as planned all the tours were excellent and not crowded. At some points it was only two of us. Transportation was top notch and timely. The trip to Tuscany was divine (specially the food). Read more
Everything was great! The travel representative put together a fantastic itinerary - it was full but not exhausting. All of our tour guides were extremely knowledgeable. We prefer smaller, boutique hotels in walkable areas and the tour company exceeded expectations with their selections. Read more
The trip planner from the travel company put together a perfect honeymoon for us! He listened to our requests and put together a truly memorable trip that included excellent accommodation, seamless transfers, and a great balance or organized activities and leisure days. The trip planner was communicative and... Read more
We could not have asked for better service! Our travel advisor set up the itinerary as best he could with our busy schedule working around a wedding. He adjusted the itinerary when asked, always with a prompt and pleasant response. Our accommodations on the trip were great! The tour guides were AMAZING!!!! ... Read more
We LOVED our trip planned by our travel company! They listened so carefully to what we wanted and were able to help us choose destinations and activities that were exactly what we were looking for. They found us great hotels in beautiful areas, helped us choose activities that we loved, and took care of all of our... Read more
THIS TRAVEL COMPANY IS A MUST! They mean what they say and they say what they mean! I researched many different tour companies before I chose this company as I had never booked a tour company for any of my extensive travel experiences and was somewhat skeptical. I am now a convert! One of my determining factors in... Read more
Our travel agent made planning our honeymoon stress-free. He listed to what we wanted out of our trip and did such a fabulous job personalizing our activities. He didn't try to pressure us into extending our stay or adding extra activities to our schedule. The pre-trip coaching was super helpful since this was our... Read more
Our July 2018 Trip to Italy was the best vacation we have ever had. Working with the travel company, specifically our travel planner, was fantastic. She worked hard to really listen to what we wanted to see and experience during our trip, and she helped us pull together the perfect itinerary. Every detail was... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.