The trip itself was fine; no glitches or problems. However, I probably would not use this travel agency again. There was very little communication between me and the agent. I would not have chosen the flight times they did, and I wouldn't have chosen the hotel they did. I guess my lesson is to do all future travel... Read more
We had an absolutely wonderful trip to Ireland planned and executed by this travel company. They were so helpful during the planning and organizing phase, combining our list of things to see with their recommendations to create a fantastic itinerary. When we arrived in Ireland, we couldn't have asked for a more... Read more
This travel agent and her company arranged a once in a lifetime trip for our family. Our local guides in both Scotland and Ireland were not only extremely courteous and attentive but extremely knowledgable. The time spent in the van driving from place to place was no longer dreaded, but rather, we looked forward... Read more
What a wonderful holiday. Everything worked out perfectly, the Castle stays were each unique offering different levels of accommodation stlyles. My only complaint was the Castle with no lift where we had to negotiate three flights of stairs with luggage, i would re-think that one, especially because we had to... Read more
The service my family and I received from this travel agency was first rate. We let our agent know what we were interested in doing while in Ireland, how many days we would like to stay, what our budget was, etc., and she arranged a trip of a lifetime. The hotels, tour guides, arranged activities, etc., were all... Read more
This travel agency was great with contacting us and answering our questions promptly. Our travel planner contacted us after first day and periodically during our trip to make sure everything was to our satisfaction. However, not everything went smoothly. I did not realize our private driver was not an employee of... Read more
The trip to Ireland was extraordinary. From the time we arrived at Shannon Airport until our departure from Dublin, not one unfavorable incident occurred. Everyone at the travel agency was more than gracious and their attention to details was remarkable. The hotels, the personal contacts and the overall ambiance of... Read more
This trip was truly the trip of a lifetime and we will never forget it! Your tour company put together a wonderful trip, catered to us, and our guide was even more intent on making sure we saw things that most interested us. Read more
I am somewhere between a 4.5 and 5 star rating for this travel agency. Probably a 4.75. They were responsive, professional, courteous, knowledgeable and always reachable. My one issue is that I wanted them to tell me what to do. I wanted them to do all the thinking for me. While they were very helpful in... Read more
Our agent was an absolute pleasure to work with as we planned our vacation and the trip itself was fantastic. She knew everything about Ireland that we needed to plan a trip perfectly tailored to our family and the accommodations, vendors and meals she arranged or recommended to us were all spot on.
We traveled with 14 family members, ages 12 to 86. Everyone had a marvelous time. This travel agency worked with us to see to it that there were daily activities that would please our many interests. It was my birthday and our agent made sure that my birthday was celebrated with cake and candles. In fact it was... Read more
We are repeat customers of Zicasso. This year we went to Iceland and Ireland and used this travel agency. The trip exceeded all of our expectations. The travel agents from this company were wonderful. We spoke with them and gave them an idea of our interests, what we enjoy doing and the type of hotel that we would... Read more
Our first trip to Ireland - 12 days end of June-early July
This travel agent was welcoming, accommodating, and professional. She offered suggestions and made recommendations that made our trip to Ireland (visiting Dublin, Galway, Adare, Killarney/Dingle/Tralee, County Cork, and Kilkenny) extremely memorable... Read more
This travel agency was more than a pleasure to work with. A good travel agent books rooms and transportation. A great travel agent asks, listens and arranges for experiences. We are just finishing 16 days of experiences in London, Oxford and Ireland. My family and I were able to relax and enjoy traveling knowing... Read more
My 3 teenagers and I just returned from our custom-planned trip to England, Wales and Ireland and we can't say enough about our memorable experiences. As a single parent, I absolutely could not have done this without our travel agency's seamless assistance. Our travel planner obviously listened closely to me when... Read more
Our agent and her travel company were wonderful to work with for both our trip planning stage and during the actual travel. This was a 10 day trip for a tour of Ireland. Our agent asked the appropriate questions to understand what we were seeking to both do and to gain from this travel experience. She then... Read more
Due to our youngest daughter choosing to do her study abroad in London, England, our family of four decided to travel to Europe this year. We agreed on planning for a two-week trip traveling to the top four countries we’d like to visit. A few years ago we traveled to Australia and we used Zicasso to find a travel... Read more
We thoroughly enjoyed our itinerary to Scotland and Ireland.
The selection of sites to visit was well done. In Scotland, we particularly enjoyed the Isle of Skye and the castles. In Ireland, Ashford Castle was fantastic, especially the hawk walk. The Ring of Kerry highlights were amazing.
We had a wonderful trip. Right from the get go we were met by our tour guide and driver. He made our trip fun and so so easy! He took our bags, we jumped on the bus and off we went! And checking into each hotel was a breeze! Then each day was such a breeze starting off with a delicious breakfast and again... Read more
Trusted Reviews of Travel Agencies & Tour Operators
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Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.