This India travel agency was excellent. Very responsive and helpful. They provided the customization we were seeking including responding at short notice to adjust the trip after a separate cruise we had planned (with another firm) was cancelled. We chose a private customized tour and got everything we asked for... Read more
Our recent trip to India will always be remembered as the happiest three weeks of our lives thanks to everyone at the India travel company that we used. The professional and personal attention we received from our first contact, during the planning stages and during our entire stay was beyond any hope or... Read more
Susan, the American owner of this India tour company was delightful to work with from the beginning. She listened to my interests/needs, considered varied ages of my family members, and planned a trip that had something for everyone. She is quite knowledgeable about much of India so offered ideas in the planning to... Read more
The travel agency worked with us to make our trip a memorable one. During the early planning stages, they called several times to work out the details. Given our three weeks of personalized travel experience in India, my wife are both big fans of this travel agency and their staff. We would highly recommend them... Read more
Our trip to India, organized by this travel company, has been a memorable experience. They have taken care of us at all times, from the moment we arrived in Delhi until we departed, making sure everything was as we expected.
Apart from being very professional at all times, and tailoring the trip for our needs... Read more
From the beginning, our travel company was a great company to work with; they were both highly responsive and detail oriented in helping plan our India tour (Mumbai, Darjeeling, Delhi and Agra). The itinerary put together for our trip was exactly what we asked for with a few exciting, unexpected items. The tour... Read more
Our trip was flawless! We had never been to India and had no idea what to expect, but this travel agency took care of EVERYTHING with drivers and guides meeting us at every location; even checking us into our flights and giving us our boarding passes so that we didn't have to stand in lines! The guides were... Read more
Our trip to India was everything we hoped it would be and more. Our travel agency did a fantastic job planning the trip with us and making sure everything went smoothly. First, the owner listened to us. She has traveled extensively in India and knows a great deal about the country, from hotel options, to... Read more
Our three-week, two-couple, adventure in India exceeded even our highest expectations. This was our first trip to India and we needed to rely upon the expertise and experience of our travel planning company to ensure success. As a retired travel professional, with international itinerary planning and guiding... Read more
Our trip to India was carefully planned and we really had a wonderful time. We found our travel agent on Zicasso and she was enormously helpful in guiding us to our final itinerary. Although the four of us are very seasoned travelers (especially in developing countries), we were somewhat apprehensive about... Read more
Everything about our trip was handled very well. Beginning with the planning process and throughout our interaction with our travel agency and it's guides and drivers. We asked to have the chance to interact with local people and we certainly had that opportunity. We had special experiences because our guides... Read more
I give a rating of 5. It was a delightful trip for me. It was my first trip to India and I was really looking forward to it. Needless to say, I enjoyed it from the time we were picked up at the airport to the time we were returned there. The company was very responsive to our needs and worked with us to our... Read more
Overall, the trip to Delhi,Varanasi, Agra, Jaipur, Udaipur, Mumbai, Goa, and Daman was very well organized. Our drivers and pickup personnel were very punctual, friendly and informative. The tour company went beyond expectations in catering to our needs.
This travel agent proved to be an expert travel planner for India and Bhutan. She helped with every detail and worked closely with us to plan a trip that suited our needs and interests. Moreover, her travel partners in both countries were stellar in their level of service and knowledge. Read more
Overall the trip was wonderfully planned and beautifully executed. Planning the trip was wonderfully easy, this travel company is extremely responsive during the planning process, and was incredibly helpful and accommodating. Having visited India now and again over the years this trip was absolutely one of the best... Read more
I have nothing but high praise for this India travel agency.
The person I dealt with was extremely professional and helpful and every time I had a question he got right back to me and every time I wanted to change something he would accommodate me if he could and if it was not possible he would explain why.... Read more
I was a bit nervous as this was an expensive holiday with a firm in India that I did not know. The trip was excellent. Fantastic hotels, great guides and wonderful locations to visit. Everything was as expected and the guides were flexible and able to cope with last minute changes (that we asked for). The travel... Read more
Our travel agents were brilliant. Our agent handled all our queries promptly and was available for us literally 24 hours a day. It took us a while to refine our itinerary but he was really patient, identified our needs and tailored the trip accordingly. We toured 5 locations and our agent managed all the logistics... Read more
Our trip was fantastic and could not have gone better. From the customer service to the attention to detail it was perfect. The travel company's representatives from inception to the end of the trip were very helpful. The trip could not have been successful without the personal attention of our driver and the many... Read more
Trip and experience of a lifetime! Our travel agency met every expectation of our trip and more. We travel all over the world and usually book the trip directly without guides. On this trip to India, we decided it would be best to have private guides and tour directors. So glad we did. Our trip was worry free... Read more
This was really a very special part of my trip to India. My driver and both of my guides made sure that I was comfortable at all times. The lodging and meals were excellent and the guides were both knowledgeable and friendly. They took their time to explain the history of each place in great detail and answered... Read more
We just returned from a 10 day trip to India, arranged by this travel agency and we could not be happier with this company. From the very first communication to the last, we felt that this company understood what type of trip we were looking for. Our agent, our driver, and all of the local guides were excellent.... Read more
Our agent thought of everything! It was a once in a lifetime experience from the cultural diversities of hinduism in Varanasi to the moghul empire with its Muslim influence, to the birthplace of Buddhism and to the last walk of Ghandi. Our guides were knowledgeable, friendly and very helpful in our shopping... Read more
This travel company gave us an excellent service during the whole process of organizing our trip and during the journey. I had the feeling they were genuinely interested in making our trip the best possible one. Our preferences and requests were taken into account 100% and the recommendations they made were spot on... Read more
ZICASSO REFERRED ME TO THIS TRAVEL AGENCY AND THEIR REPRESENTATIVE DESIGNED A TRIP NOT ONLY ACCORDING TO MY DESIRES, BUT MADE VERY HELPFUL SUGGESTIONS.MY WIFE REQUIRED A WHEELCHAIR AND OUR REPRESENTATIVES TEAM ROSE TO THE CHALLENGE. THE ACCOMMODATIONS, FOOD, STAFF AND ORGANIZATION OF OUR TOUR WAS SIMPLY ... Read more
This travel agency did all of the work for us. Our travel planner arranged for the best guides and drivers; the best hotels and terrific restaurants. My wife can't stop raving about our trip to India. Read more
My husband and I used this travel agency to book a two week trip to India and a ten day trip to Sri Lanka. Our agent and the travel company were very easy to work with and helped me craft the perfect trip for our likings. We stayed in wonderful hotels, all very clean with nice amenities. The guides were excellent,... Read more
Supurb! This was our first trip to India and the experience exceeded our expectations. Our travel agent and her associates planned every facet of the trip to the minutest detail and saw to it that we were exceedingly well taken care of from arrival to departure. We highly recommend this company. Read more
WE had a wonderful trip. The tour guides drivers and representatives were great , punctual in time, and very accommodating. The domestic flights were on time, and the representatives of our travel agency made sure to helps us at the airports. Our agent and the other representatives were very cooperative. Our... Read more
Our trip to India was great. This travel agent asked the right questions and most importantly listened to our answers. She helped customize the perfect trip for three generations and their varied interests. And, she worked with our timeframe (Christmas break) and our budget. Highlights included a rickshaw ride... Read more
We surely enjoyed the sites of southern India with the people, temples, geography, guides and driver. We had several calls from a travel agency representative to make sure we were enjoying ourselves and if better services could be provided. Several of the hotels were outstanding, while a few were not to our... Read more
The trip was fantastic! Our travel agent was amazing. Very attentive and easy with which to deal. I went to India for a week on business, and this agent put together a quick weekend trip to Mumbai within a few hours. After my business concluded, my wife and I went on a week vacation, which was amazing. Highly... Read more
Outstanding service offered by this travel agency from initial contact to the very last day of our trip. We were thoroughly impressed with our representatives and all their affiliates that they used throughout our trip around India. Ground arrangements were meticulous - we were met promptly at all airports, never... Read more
The travel company did a great job in planning and executing our trip. We had excellent, attentive service through out the process and until we are safely back home! I highly recommend this travel company. Read more
The destinations were well chosen, the process of establishing an itinerary based on our interests was easy and satisfying, the accommodations outstanding, meals delightful. Our driver was skilled, generous, flexible and a pleasure to be around. Guides were friendly and knowledgeable. From the moment we arrived... Read more
This trip planner is the best travel agent I have ever worked with. He planned an absolutely impreccable trip for my family of 6 traveling from multiple locations in California. He left no detail unnoticed. We had been overwhelmed by planning a trip in a foreign country, and he made our trip wonderful because we... Read more
Anne and I had a fantastic trip to India. Our trip planner went above and beyond both accommodating my interest to find the roots of my Family, prepare a complete tour package to learn about many different aspects of Indian culture and history, and last minute changes that occurred as a result of our friends early... Read more
I had an amazing time traveling India and Nepal. Many thanks to this travel company for making it happen. All of their guides, drivers, and staff were exceptionally professional. The guides were very knowledgeable of the places I was touring. As a solo female traveler, I greatly appreciated the travel company's... Read more
We highly recommend this travel company and especially our travel planner for his excellent customer service. We had a wonderful 2 week holiday organised from start to finish in India and every step of the way was hassle free and exactly as we wanted. Our planner always seemed to know before we did what... Read more
This travel company did an excellent job planning our first trip to India. With their help and expertise we had a fantastic adventure. The local guides were passionate and knowledgeable, our driver was always right around the corner making sure we made it safely to our next destination. Read more
The travel planner from this agency was a wonderful agent. The experiences she helped me select covered everything my group could ask for. The Pick ups and drop offs were on time. She even arranged to hold our large luggage so we could travel on a train with ease. When my friends departed I still had a few hours... Read more
Overall, this travel team did an outstanding job, transforming our own ideas in combination with their knowledge into a rewarding itinerary. They also demonstrated the capability to make changes on short notice as required. Read more
really great trip overall, saw India's history and rich cultures. Loved the palace hotel in Jaipur, highly recommended! Although some guides are more professional than others, our driver was excellent. He made us feel comfortable and safe with our luggage on board. Read more
This travel team was excellent to work with for our India vacation. They accomodated every wish (including specific hotels, restaurants, arranging family photos, etc) and adjusted our itinerary to make our trip the most memorable possible. They were extremely responsive via email and an app. Our driver and his... Read more
The travel company is an awesome business we were well looked after and they called about every other day to make sure our trip was going great, And it was. All motels were the best in the area that.we were in we would give them 5 stars and would be glad to recommend them to every one. we had a great trip in... Read more
The travel company was excellent. Drivers and guides were available and on time, accommodation was booked, guides were knowledgeable.
India was a culture shock, more extreme than I had imagined. Overall it was fascinating. Read more
The travel specialist that I used has three traits that I appreciate in a travel agent: She listens, she suggests and she executes. She is well respected in India so the local operations treats her clients very well. I traveled solo, so it was nice to have local guides there to greet me and show me the non-touristy... Read more
Our travel agent was so knowledgable about India! She listened to what we wanted to and helped us plan a wonderful trip! Working with our agent enabled us to be met at each city by a representative who took care of getting us settled in. Our guides in each city visited were excellent. Our driver from Delhi... Read more
I highly recommend our agent Susan for planning a vacation in India. Our itinerary presented numerous challenges since there were 10 of us traveling to 8 different cities in 19 days. Susan was excellent at every stage of the trip—working with us to plan the itinerary, selecting the hotels, arranging the... Read more
Our excursions in India that were suggested and planned by our travel company were simply outstanding. All emails prior to the journey were prompt and thorough, billing and payments were handled easily, questions prior to the trip were answered to our satisfaction.
The local representatives, guides and... Read more
Our family of 5 just got back after being in India for 2 1/2 weeks. The company was awesome in all its planning and taking care of us. Always felt safe, the vehicle was always nice and roomy for all of us throughout India, the guides and drivers could not have been better! All such hard workers and very pleasant... Read more
Professional and responsive during the planning process. Our travel agency was very willing to accommodate any changes we had to the itinerary in the planning stage as well as the trip itself. There were some minor hitches during the trip (not having the reservation on the restaurant we wanted, not including the... Read more
We began planning our recently completed trip to India in early 2015. There were virtually no current reviews of this travel company, however, it was one of the travel agents recommended by Zicasso which was well reviewed. There was also some apprehension created by the company evidently being a subsidiary of... Read more
We worked with this agent he was extremely attentive and responsive to our every need. He was always calling and checking in with us on a daily basis. When we wanted to change itinerary at the last moment it was never a problem. We had never been to India before and really had no idea what we wanted to see or do.... Read more
This was a journey of a lifetime and thanks to our agent and his travel team everything from initial discussions to every detail of a complicated itinerary was handled superbly. The individuals meeting us, the guides, and the quality of the hotels was magnificent. Read more
Our family of four recently travelled to Delhi, Agra, Jaipur and Udaipur with this India travel company. Right from the initial planning stages to our good bye, all was PERFECT. Our driver was a kind, soft spoken gentleman who immediately brought smiles to the kids' faces. He knew all of the perfect spots to... Read more
The company checked in often to see if we were satisfied with the tour, and they were kind enough to furnish us with a mobile phone, which was a big help at times. The guide they chose were knowledgeable and fluent in English. Our driver was also accommodating, even taking the time to find a suitcase store for us... Read more
The team at this travel company planned and executed the most fantastic once in a lifetime trip for our party of 3 adults and 4 children. From the beginning, our agent was incredibly responsive to every question I asked and worked with me for weeks to plan our perfect itinerary that included Delhi, Varanasi, Agra... Read more
This was one of the most enjoyable trips we have ever taken. The planning process was great. The execution was superb. Whenever our agent suggested something that we said yes to, she delivered. Our guide and our driver were wonderful. The local operators were there when we needed them. Everyplace we stayed,... Read more
This travel agency was very professional. Representatives were in contact with us throughout our trip to ensure that we were completely satisfied with the guides, hotels, itinerary and the service. Our driver was exceptional. We were very relaxed and comfortable throughout the trip.... Read more
Generally speaking, my wife and I are independent travelers, and have enjoyed many parts of the world, mostly on our own, and occasionally, escorted or on a tour, neither of which are our first choice. We research our destinations and try to create our own itinerary, including logistics, places to stay and things... Read more
It was a pleasure working with this travel agency. Our agent was very helpful in designing a trip that we will always remember. We had general ideas of what we wanted to do and she was able to put those ideas into real tours and events. The travel transfers were handled very well, the accommodations were... Read more
This travel agent is a great resource and wonderful to deal with. She helped us with planning the ultimate trip for our group of 6 and was collaborative in her suggestions. She listened to what we wanted and worked hard to meet our expectations. She was totally successful. Her choices of hotels exceeded our... Read more
This was a once in a lifetime trip for me and my wife. We spent 9 wonderful days travelling through Rajasthan, India. Through Zicasso we found this travel company and worked with our agent to develop an excellent itinerary that incorporated the way we like to travel - our speed and tenor of travel, and our... Read more
Few things command more respect than hard work, integrity, dedication and the ability to follow through. These are among the many attributes we experienced from start to finish when organizing our trip to India with this travel agent. This travel agent is an excellent listener and pays attention to detail; a lost... Read more
A well organized trip, with great experiences and good service. During the trip planning there was a slow response time sometimes. However once the trip started service was excellent and a problem that arose was dealt with efficiently. Guides and drivers were punctual and courteous. We appreciated being given a... Read more
I can not say enough about how great our trip was. This travel company did an amazing job making sure that we had a fantastic experience. Everything was incredibly smooth and organized about our trip. Our guides in each city were knowledge, and did a great job showing us all the highlights in the cities. Our... Read more
A bespoke trip planned with utmost detail. From the planning stage to end of trip, my travel designer was professional, prompt and endlessly patient. Every request, curveball, hiccup was quickly resolved by the travel designer and his team, especially a travel specialist. Many thoughtful and generous... Read more
As a female traveling solo for 21 days in India it was important to me to have someone that would take time to understand me and the type of travel experience I was aiming for--My travel agent took time to listen to my needs and 'nailed it.' She put together a really great travel program for me for my first trip to... Read more
Our travel agent's name was unknown to us when we decided to utilize her services after reviewing ratings for our epic trip to India. She not only didn't fail us, she provided us with superb service which surpassed our expectations! All details were provded with nothing being overlooked. We will not hesitate to use... Read more
This is the first trip I have arranged using an online travel agent.
I traveled to India with my husband and 3 children age 20y, 18y and 12y. We had 2 weeks to travel during the college break. I wanted my family to get a sense of life in India as well as see some sights. None of us speak Hindi.
From the first day I spoke with my agent, to days before our departure, she took care of me! She walked me through our desires for travel to India and gave many great suggestions. I had lots of questions because this was our first trip to Asia; it would be very different from previous trips to Europe and Latin... Read more
We enjoyed our trip immensely and found the arrangements to be excellent and responsive to our requests and modifications. Our agent worked with us extensively on the planning of the itinerary and proved flexible in doing so, including an evening group teleconference to coordinate input and answer questions for... Read more
Our India travel agency provided excellent service, from the first contact with our agent, to the trip itself. The advice we were given by the agency was helpful in planning the trip and selecting our hotels, and the in-country agents, guides, and drivers at each place we visited were on time, knowledgeable, and... Read more
We had an excellent trip with this India travel company! The logistics of our trip were all well taken care of -- both in planing out what options/activities were available to do and arranging our transportation and hotel accommodations. We were met at every airport or hotel by a local representative who assisted... Read more
From the initial contact to the end of the trip, I was impressed with the care in planning. All through the planning stage, I had very helpful contact with our agent. I note the following for future improvement:
1. The guides were not of uniform standard. They varied from excellent to average.
A lifelong dream that turned into a trip and experience of a lifetime!
My husband and I have always planned our own trips without the help of an agent. After many weeks researching and trying to put our India trip together on my own I reached out to Zicasso for help. They put me in touch with a few agents.... Read more
My fiancee and I travel a bunch -- Thailand, Morocco, Argentina, etc -- and always enjoy planning it ourselves. For our 8 night India trip, however, we came to Zicasso for help smoothing out the logistics and we're so happy we did: Our travel company provided top-notch service from RFP through departure.
This travel agent did a great job from the first day we communicated though to the end of our trip. All was executed as agreed to. Her recommendations, guides, useful travel notes helped make our trip so memorable. We traveled to Mumbai, Varanasi, Sarnath, Agra, Jaipur, Chhatra Sagar, Udaipur, and Delhi. We had... Read more
Our trip to India through this travel agency was perfect!
Every detail of the itinerary for our textile purchasing trip was thought out by this travel agent, including shops, sights, dinners, side trips and flights. He monitored everything and fulfilled all of our wishes. We were driven through Gujarat and... Read more
Zicasso/our travel company did a fantastic job of organizing our 2 week vacation in India. We traveled to Delhi, Agra, Varanasi, Jaipur, Udaipur, Aurangabad, and Mumbai. We never would have been able to organize this trip without their help. Their process of working with us to build an itinerary prior to our trip... Read more
We couldn't be more pleased with our travel agency! We had an amazing experience in India, and a large part of the reason for that is because every detail of our trip was planned and meticulously carried out by our agent and his staff. Our drivers and guides were always on time and all very knowledgeable and... Read more
We started working with this travel company on an itinerary for a trip to India in February 2018. Many conversations about our interests, types of tours, food, hotels followed. After we had finalized an itinerary it was thrown for a loop when a deal on air tickets allowed us to stay an extra five days - back to the... Read more
We found working with our trip planner and this tour company to be a treat. We presented her with a complicated "wish list" and she put together a fascinating trip, with unique activities tailored to our interests and requests. She was very knowledgable about India and it's people and places and made helpful ... Read more
Our trip was planned perfectly! India has so much to see in 2 weeks, but we did as much as we could for the little time we were there. I loved that we were jumping around trying to see the most of India but were able to have some relaxing time towards the end of our trip. The hotels met our expectations for the... Read more
Our travel company used the local tour company based in India. The company provided local drivers, contacts and tour guides. The driver, was excellent, professional, courteous, always willing and an excellent driver. The tour guides were definitely adequate, they did not seem inspired to teach/share the sights... Read more
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