Dear Zicasso Team, This was our second time using your services (as we did a trip to Peru that your team helped plan 2 years ago which we absolutely loved). The overall planning of this honeymoon trip in Scandinavia was done by my husband Duke and one of the travel agents at this travel company. As this was... Read more
We had an exceptional experience with our trip planner. We discussed what we wanted to do and he planned a trip that exceeded our expectations. In one particular situation, our trip snowmobile trip to Langjokull glacier was cancelled on our appointed day because of inclement weather. Our planner was able to... Read more
Overall is good, except few things need to be improved. Daily trip was cancelled at the last moment, we could not contact the travel company until next day and there was no plan b to replace for the planned trip. Read more
We went to Iceland for our honeymoon and the trip couldn't have been more perfect- we had a private guide who drove us around the whole country, he knew all the beautiful "off the beaten track" sights that aren't in the guide books and we never felt like we were on a typical "tourist-y" trip. It felt like we got to... Read more
Overall the tour was very good. We enjoyed ourselves very much. Iceland is such a beautiful country, endowed with mountains, lakes, waterfalls, volcanos, hot-springs etc. We thoughrouly enjoyed ourselves, as our programme was very extensive, covering North, South, East and Western part of Iceland. We enjoyed... Read more
A 10 out of 10. The owner of the agency developed an great itinerary and kept us well informed. Our guide, provided us with excellent information and made adjustments as required by the weather surprises. Read more
We enjoyed our vacation to Iceland, and the trip planner and others at the tour company were wonderful in helping us plan our trip. There were several emails back and forth perfecting our 2-week vacation, trying to find the ideal balance of free time and scheduled activities. Read more
Our travel planner did an exceptional job of planning our activities and accommodations in Norway and Iceland. She was very responsive to our feedback during the planning process and available to answer our questions during our trip. Thank you!! Read more
Fantastic Company. They are attentive to your needs, arrange excellent hotels and excursions. Excellent pre planning and execution. Our travel planner is relentless in communication and follow up and Egill was a fantastic tour guide! The only company I would come back to. Read more
The trip was absolutely amazing. Great itinerary. Perfect balance of activities. The travel planner, our travel guru was always on top of things. He was extremely helpful and very easy to connect to with a question or if a change popped up. The service provided was top notch. All of our hotels were wonderful and... Read more
Great holidays and adventures in the extreme weather since we are from tropical countries. Beautiful winter wonderland in Lapland. Really enjoyed all the activities there. Mirka, the guide in Lapland is great.
The travel company is reasonably good with only few minor miscommunication with the trip planner, i... Read more
Our guide was incredible. He was very knowledgeable and went out of his way to take us to local restaurants that the average tourist would never find. The itinerary with brilliant and our transportation was great. As we pulled up to various sites and watched the buses unload their passengers, we felt very... Read more
The BEST trip. Everything our travel agent set up went super smoothly. He was very responsive to all of my questions and concerns and managed to arrange a just wonderful 5 fun packed days. The guides on our tours were great and our 3 day tour was just awesome. Read more
The trip was amazing from start to finish! All because of our fabulous guide who was smart, kind, informative and fun!! He was so passionate about his country and about showing it to us. He was a great storyteller and a great listener, and guided us expertly and safely through ice crevices and caves, glacial hikes... Read more
Once my daughter and I decided Iceland was our travel destination, our trip planner worked with us to set up an itinerary that included the experiences we wanted, and then some! He was flexible in helping us make changes along the way, such as when the Icelandic "weathers" cancelled our first whale watching trip... Read more
I am not sure where to start. Our travel agent from the start made sure that everything we wanted to see (and more) where on our itinerary. He set up phone calls, emailed frequently and we revised our trip throughout the process. Everything was set up and taken care of. We had a pick up from the airport (our... Read more
It was one on the most wonderful trips we have taken, and we have taken many. This travel agency planned it impeccably and the ap they used to house our itinerary, travel documents, maps etc. were most useful. The excursions and hotel accommodations they arranged for us were all incredible. They made the best... Read more
Trusted Reviews of Travel Agencies & Tour Operators
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